Scott M. Graffius Speaking on Team Leadership at Luxembourg Chapter of Project Management Institute

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Agile project management leader and influencer Scott M. Graffius will present a talk on team development and leadership, "Navigate the Phases of Team Development with Speed and Agility," at a virtual event of the Luxembourg Chapter of the Project Management Institute on April 29, 2021, from 12:30-1:30 p.m. Luxembourg Time. This event is free. Register at
https://www.eventbrite.com/e/navigate-the-phases-of-team-development-with-speed-and-agility-tickets-145329738159.

About "Navigate the Phases of Team Development with Speed and Agility"

Perhaps you’re heard about the phases of team development: Forming, Storming, Norming, Performing, and Adjourning. But are you aware of the unique behaviors specific to each phase? What exactly should you do during each phase to help the team (agile or otherwise) tackle challenges, make progress, and become successful? If you are a leader (or aspire to be one), a member of a team (or may be in one in the future), or are just looking to develop your skills, this talk (based on Bruce Tuckman's model, but with a fresh angle: 0% theory, 100% real-world-based) will give you a practical framework with actionable tips for working in and leading teams successfully. You'll learn about the five phases — Forming, Storming, Norming, Performing, and Adjourning — including detailed descriptions of each along with proven strategies for addressing challenges or issues which may occur along the way. You'll understand how to use the model to your advantage by effectively navigating all of the phases with speed and agility, from team set-up to the after-party!

The presentation draws on Scott’s first-hand, real-world experience, with his guidance supported by additional research, recommendations, and coverage from the Project Management Institute, IEEE, MIT, Harvard Business Review, and others.

This talk will help attendees develop and enhance the contributions they make to their organizations by being able to:

  • Understand the five stages of team development: Forming, Storming, Norming, Performing, and Adjourning.
  • Learn the characteristics of each phase.
  • Apply proven strategies to help handle challenges or issues experienced by the team. By doing so, they’ll advance the team’s success.

Attendees may be eligible to receive continuing education unit (CEU) credit, equivalent to 1.00 hour. For reporting with the Project Management Institute (PMI), it's 1.00 professional development unit (PDU), under the Leadership category. For reporting with the Scrum Alliance, it's 1.00 Scrum educational unit (SEU), under either the Learning category or the Events category. For reporting with other organizations, refer to their respective instructions.

About Scott M. Graffius



Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB has generated hundreds of millions of dollars of business value in aggregate for the organizations he has served. He is an agile project management practitioner, consultant, award-winning author, and international speaker. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from Scott's books (Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions and Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change), workshops, speaking engagements, and more have been featured and used by businesses, governments, and universities including Gartner, Microsoft, Oracle, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the United States Army, the New Zealand Ministry of Education, Tufts University, Texas A&M University, Penn State, Virginia Tech, University of Waterloo, Loughborough University London, and others. Thinkers360 named Scott a global top thought leader and influencer in three domains: Agile, Digital Transformation, and GovTech. His full-length bio is available at here.

About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott M. Graffius is the CEO of
Exceptional PPM and PMO Solutions™, a professional services firm, where he partners with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott’s first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 978-1533370242). It helps teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards an it has been featured by over 30 media outlets and publications. The book is available in paperback and ebook/Kindle formats in the United States and around the world. To learn more, visit AgileScrumGuide.com.

About Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits. Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change (ISBN-13: 978-1072447962) provides a revealing behind-the-scenes account of a successful agile implementation at a global entertainment company. The award-winning book is available in paperback and ebook/Kindle formats in the United States and around the world.

About Exceptional PPM and PMO Solutions

Exceptional PPM and PMO Solutions helps client organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage. Exceptional PPM and PMO Solutions provides a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.

About the Luxembourg Chapter of the Project Management Institute

The Luxembourg Chapter of the Project Management Institute is a non-profit corporation chartered by the Project Management Institute, and is dedicated to advancing the practice, science, and profession of project management in a conscious and proactive manner. Its proposes include the following:

  • To foster professionalism in the management of projects.
  • To contribute to the quality and scope of project management.
  • To stimulate appropriate global application of project management for the benefit of the general public.
  • To provide a recognized forum for the free exchange of ideas, applications, and solutions to project management issues among its members, and other interested and involved in project management.
  • To identify and promote the fundamentals of project management and advance the body of knowledge for managing projects successfully.
  • To identify the specifics of the regional context and promote the specific learning opportunities arising from this context for project managers.

To learn more about the Chapter, visit its website at
https://pmi.lu.

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© Copyright 2021 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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MERCH: Produce Planning Cards™ for Agile Teams

Planning cards help agile teams estimate work. Products for sale typically involve cards with numbers (exempli gratia, 0 … 34) or sometimes alternatives such as t-shirt sizes (exempli gratia, XS … XL).

Custom agile planning cards, Produce Planning Cards™, were created by Exceptional PPM and PMO Solutions™. They feature a unique combination of both number values and images of fruit. For example, the 1 card has the number 1 and a picture of a blueberry, while the 34 card has the number 34 and a picture of a pineapple. With these cards, estimators can reference the numbers, the different size fruit, or both. "Produce" in the name of the cards has a double meaning: It relates to both the
noun produce (specifically fruit) and the verb produce (as in to create). This is explained below.

The Produce Planning Cards™ were originally developed as a promotional item, distributed to clients of Exceptional PPM and PMO Solutions™. Reactions were incredibly positive, and several people subsequently asked how they could get their own set. Based on demand, Produce Planning Cards™ are now available for purchase while supplies last. This brief article provides an overview and update on the product.


Video: Produce Planning Cards™ Help Agile Teams Estimate Work





Product Specs



  • Type of cards: Poker sized
  • Number of cards per deck: 54
  • Dimensions in inches: 2.48 x 3.46
  • Dimensions in mm: 63 x 88
  • Printing: Full color print
  • Material stock: 330 GSM professional weight stock
  • Material finish: Finest quality, superior smooth finish
  • Material sourcing: Printer sources materials from well-managed forests, and it supports green practices
  • Printer: Printer is a prominent manufacturer in the gaming industry


Additional Information Including Suggested Usage



The Development Team—which may be comprised of business analysts, coders, testers, etc.—collaboratively estimates each item in the product backlog in story points. Story points are a relative measure of complexity.

Participants

  • Product Owner
  • Development Team
  • Scrum Master (facilitator/observer)

Frequency

  • Once or twice per sprint

Time-box (not to exceed duration)

  • One hour for each week of the sprint
  • It’s a common practice to limit each meeting to one hour and have multiple meetings as appropriate

Prerequisites/Inputs

  • Product backlog containing user stories, bugs, and other requirements
  • One set of planning cards for each member of the Development Team

Suggested Steps

  • 1. If each member of the Development Team does not already have their own set of planning cards, the Scrum Master provides materials as needed
  • 2. The Product Owner describes an item (a user story, bug, or other requirement) from the product backlog and mentions its intent and business value
  • 3. Each member of the Development Team silently picks a card best representing their assessment of the complexity of the work and places the card face-down
  • 4. After all of the Development Team members have made their selections, the cards are turned face-up, and the values are read aloud
  • 5. If all of the selections have the same value, the Product Owner records it as the estimate, and that completes the exercise for the item; otherwise, proceed to the next step
  • 6. Team member(s) who gave an outlier value —such as someone who gave a high value and/or someone who gave a low value—explain their reasoning
  • 7. After a brief discussion, the team may take the most common value (the mode average) as the estimate or they may play another round of this planning game (steps 3-7)
  • 8. Steps 2-7 are repeated until each item in the product backlog has been estimated
  • 9. The Product Owner updates the product backlog with the estimate values

Options

Some organizations use a subset of the cards and slice product backlog items when the estimate is "too large." Here's an example:

  • Development Team uses cards with the following values: 0, 1, 2, 3, 5, 8, 13, and 21
  • Predetermined that 21 is "too large"
  • If a product backlog item is estimated at 21, it is sliced into two or more parts in collaboration with the Product Owner, and the resulting smaller items are estimated by the Development Team


What's Included



  • Each deck of Produce Planning Cards™ contains four sets of cards—enough for four estimators
  • Each of the four sets has a unique color on the front side of cards—it’s in either blue, green, orange, or yellow
  • Cards are based on the Fibonacci sequence, where every number after two is the sum of the two preceding numbers
  • Each set includes cards with the following values and images:

— 0 (No picture)
— 1 (Blueberry)
— 2 (Cherry)
— 3 (Strawberry)
— 5 (Plum)
— 8 (Apple)
— 13 (Orange)
— 21 (Coconut)
— 34 (Pineapple)
— "?” (No picture)

  • Each deck includes instructions
  • Each deck comes in a storage case


Produce Planning Cards™ are Available for a Limited Time


While supplies last, Produce Planning Cards™ are $9.95 per set plus sales tax and shipping. For additional information and to place an order, visit our
MERCH page.


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Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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Project Management Isn't Magic

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"Project management isn’t magic. But high-caliber project management professionals can apply the tradecraft to organizations’ strategic initiatives and consistently complete them on-scope, on-budget, on-time, and on-satisfaction. Which is sort of magical."

— Scott M. Graffius, CEO, Exceptional PPM and PMO Solutions™

Exceptional PPM and PMO Solutions™ is a professional services firm. We partner with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. We provide project, program, portfolio, and PMO management services inclusive of agile, traditional, and hybrid approaches to development and delivery. Business results include upgraded responsiveness to business needs, faster delivery and time-to-market, improved on-budget performance, higher customer and stakeholder satisfaction, and greater competitive advantage.

For more information, you can
review what we do, see who we are, visit our newsroom, read additional stories from our blog, and check out our diverse infographics (each brief article includes a link to a downloadable infographic):


About Scott M. Graffius

Scott M. Graffius is a technology leader, project management expert, consultant, international speaker, and award-winning author.

Scott is the CEO of Exceptional PPM and PMO Solutions, a professional services firm, where he partners with client companies to help them s
trengthen their project management capabilities and realize their strategic objectives and business initiatives.

A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’ book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards from national and international competitions. Credit is shared with Chris Hare and Colin Giffen, the technical editors on the publication. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, the Dallas Business Journal, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications. A trailer, high-resolution images, reviews, a detailed list of awards, and more are in the digital media kit at https://AgileScrumGuide.com. The book is available at Amazon, Barnes & Noble, Strand Books, Harvard Book Store, Books-a-Million, The Booksmith, and other retailers, distributors, and partners.

Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets, as well as experience spanning 20 countries.

Scott has a bachelor's degree in Psychology with a focus in Human Factors. He holds six professional certifications: Certified Scrum Professional (CSP), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), Lean Six Sigma Green Belt (LSSGB), and IT Service Management Foundation (ITIL). He is a member of the Scrum Alliance, the Project Management Institute, and the Institute of Electrical and Electronics Engineers (IEEE). Within the IEEE, Graffius is a member of the Computer Society, the Consumer Electronics Society, the Broadcast Technology Society, the Internet of Things Community, and the Consultants Network.

He has been actively involved with the Project Management Institute (PMI) in the development of professional global standards. He was a member of the team which produced the
Practice Standard for Work Breakdown Structures—Second Edition. Scott was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition and The Standard for Program Management—Fourth Edition. He was also a subject matter expert reviewer of content for the PMI EMEA (Europe, Middle East and Africa) Congress 2019.

Scott regularly speaks at conferences and other events in the United States and internationally where he delights audiences with presentations on agile, traditional, and hybrid project, program, portfolio, and PMO management. He integrates content on professional standards, best practices, and his first-hand experience with successful implementations. Scott uses everyday language and custom vibrant visuals to make complex topics clear and understandable, and he provides audiences with practical information they can use. For additional information on Scott's speaking engagements, visit
http://scottgraffius.com/publicspeaker.html.

Scott resides in Los Angeles, California.

About Exceptional PPM and PMO Solutions

Our mission is to help organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives.

Exceptional PPM and PMO Solutions provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. Our expertise spans agile, traditional waterfall, and hybrid approaches.

While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage.

Exceptional PPM and PMO Solutions has a Delighted Client Guarantee™. Our proven approach organizes projects into manageable deliverables with success criteria. When our clients are delighted with the results, we get paid.

For more information, visit https://www.Exceptional-PMO.com.

.
Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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Scott M. Graffius to Speak at Los Angeles Chapter of Project Management Institute

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An updated version of the story is available here.

Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions and author of Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions, will present "Getting (More) Benefits from Agile" at the Los Angeles chapter of the Project Management Institute. He will deliver practical information including top factors from successful Scrum implementations—based on his first-hand experience and 116 sources—which attendees can leverage to gain (more) benefits from agile. This will be Scott's second talk at the chapter. The session will be held in Santa Clarita, California on June 2, 2020.

About Scott M. Graffius

Scott M. Graffius is a technology leader, project management expert, consultant, international speaker, and award-winning author.

Scott is the CEO of Exceptional PPM and PMO Solutions, a professional services firm, where he partners with client companies to help them s
trengthen their project management capabilities and realize their strategic objectives and business initiatives.

A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’ book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards from national and international competitions. Credit is shared with Chris Hare and Colin Giffen, the technical editors on the publication. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, the Dallas Business Journal, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications. A trailer, high-resolution images, reviews, a detailed list of awards, and more are in the digital media kit at https://AgileScrumGuide.com. The book is available at Amazon, Barnes & Noble, Strand Books, Harvard Book Store, Books-a-Million, The Booksmith, and other retailers, distributors, and partners.

Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets, as well as experience spanning 20 countries.

Scott has a bachelor's degree in Psychology with a focus in Human Factors. He holds six professional certifications: Certified Scrum Professional (CSP), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), Lean Six Sigma Green Belt (LSSGB), and IT Service Management Foundation (ITIL). He is a member of the Scrum Alliance, the Project Management Institute, and the Institute of Electrical and Electronics Engineers (IEEE). Within the IEEE, Graffius is a member of the Computer Society, the Consumer Electronics Society, the Broadcast Technology Society, the Internet of Things Community, and the Consultants Network.

He has been actively involved with the Project Management Institute (PMI) in the development of professional global standards. He was a member of the team which produced the
Practice Standard for Work Breakdown Structures—Second Edition. Scott was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition and The Standard for Program Management—Fourth Edition. He was also a subject matter expert reviewer of content for the PMI EMEA (Europe, Middle East and Africa) Congress 2019.

Scott regularly speaks at conferences and other events in the United States and internationally where he delights audiences with presentations on agile, traditional, and hybrid project, program, portfolio, and PMO management. He integrates content on professional standards, best practices, and his first-hand experience with successful implementations. Scott uses everyday language and custom vibrant visuals to make complex topics clear and understandable, and he provides audiences with practical information they can use. For additional information on Scott's speaking engagements, visit
http://scottgraffius.com/publicspeaker.html.

Scott resides in Los Angeles, California.

About Exceptional PPM and PMO Solutions

Our mission is to help organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives.

Exceptional PPM and PMO Solutions provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. Our expertise spans agile, traditional waterfall, and hybrid approaches.

While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage.

Exceptional PPM and PMO Solutions has a Delighted Client Guarantee™. Our proven approach organizes projects into manageable deliverables with success criteria. When our clients are delighted with the results, we get paid.

For more information, visit https://www.Exceptional-PMO.com.

About the Los Angeles Chapter of the Project Management Institute (PMI-LA)

The Los Angeles chapter (PMI-LA) was chartered by the Project Management Institute in 1974. The chapter's vision is "PMI-LA will be recognized as a premier PMI chapter for the advancement of project management and a benchmark for other PMI chapters." Its mission is “To provide opportunities for individual growth in project management and increase corporate awareness of the project management profession.” For more on the PMI-LA, visit
https://pmi-la.org. The chapter's hashtag is #PMILA.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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Scott M. Graffius to Deliver Talk at California Inland Empire Chapter of Project Management Institute

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Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions and author of Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions, will present "How to Deliver Your Projects with Faster ROI, Competitive Advantage, and Additional Benefits Using Agile Scrum" at the California Inland Empire chapter of the Project Management Institute. The session will provide attendees with a vibrant and highly visual presentation of Scrum, the most popular agile development and delivery framework for products and services. Scott will cover the roles, responsibilities, tools, and techniques unique to Scrum—spanning from vision through release—based on best practices and top factors from successful implementations. Attendees will be presented with practical information they can use. This will be Scott's second talk at the chapter. The session will be held in Murrieta, California on Saturday, February 16, 2019. For more information, visit here.

About Scott M. Graffius

Scott M. Graffius is a technology leader, project management expert, consultant, international speaker, and award-winning author.

Scott is the CEO of Exceptional PPM and PMO Solutions, a professional services firm, where he partners with client companies to help them s
trengthen their project management capabilities and realize their strategic objectives and business initiatives.

A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’ book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards from national and international competitions. Credit is shared with Chris Hare and Colin Giffen, the technical editors on the publication. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, the Dallas Business Journal, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications. A trailer, high-resolution images, reviews, a detailed list of awards, and more are in the digital media kit at https://AgileScrumGuide.com. The book is available at Amazon, Barnes & Noble, Strand Books, Harvard Book Store, Books-a-Million, The Booksmith, and other retailers, distributors, and partners.

Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets, as well as experience spanning 20 countries.

Scott has a bachelor's degree in Psychology with a focus in Human Factors. He holds six professional certifications: Certified Scrum Professional (CSP), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), Lean Six Sigma Green Belt (LSSGB), and IT Service Management Foundation (ITIL). He is a member of the Scrum Alliance, the Project Management Institute, and the Institute of Electrical and Electronics Engineers (IEEE). Within the IEEE, Graffius is a member of the Computer Society, the Consumer Electronics Society, the Broadcast Technology Society, the Internet of Things Community, and the Consultants Network.

He has been actively involved with the Project Management Institute (PMI) in the development of professional global standards. He was a member of the team which produced the
Practice Standard for Work Breakdown Structures—Second Edition. Scott was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition and The Standard for Program Management—Fourth Edition. He was also a subject matter expert reviewer of content for the PMI EMEA (Europe, Middle East and Africa) Congress 2019.

Scott regularly speaks at conferences and other events in the United States and internationally where he delights audiences with presentations on agile, traditional, and hybrid project, program, portfolio, and PMO management. He integrates content on professional standards, best practices, and his first-hand experience with successful implementations. Scott uses everyday language and custom vibrant visuals to make complex topics clear and understandable, and he provides audiences with practical information they can use. For additional information on Scott's speaking engagements, visit
http://scottgraffius.com/publicspeaker.html.

Scott resides in Los Angeles, California.

About Exceptional PPM and PMO Solutions

Our mission is to help organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives.

Exceptional PPM and PMO Solutions provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. Our expertise spans agile, traditional waterfall, and hybrid approaches.

While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage.

Exceptional PPM and PMO Solutions has a Delighted Client Guarantee™. Our proven approach organizes projects into manageable deliverables with success criteria. When our clients are delighted with the results, we get paid.

For more information, visit https://www.Exceptional-PMO.com.

About the Project Management Institute California Inland Empire (PMICIE) Chapter

The PMICIE—chartered by the Project Management Institute in 2002—is based in Rancho
Cucamonga, California. The chapter is committed to the advancement of the project management profession. It provides its members with networking, training, and professional development opportunities. The website for the chapter is https://pmicie.org.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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Talk at Project Management Institute California Inland Empire (PMICIE) Chapter on August 14, 2018

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This is an update from
Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions™.

I had the pleasure of speaking on agile project management at a public event of the Project Management Institute California Inland Empire Chapter (PMICIE) on August 14th. My talk was titled "Agile Scrum: An Overview (Originally) for The Board of Directors of an Entertainment Company." It covered Scrum — including the roles, responsibilities, tools, and techniques unique to the framework — with a focus on best practices and top factors in typical successful implementations.

Thank you to William Parris, PMICIE President, and Stacey Wong, PMICIE Vice President of Programs, for the invitation and thank you to everyone who attended the session. I enjoyed meeting and talking with everyone.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2018 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.



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Tuckman's Phases of Team Development

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🔥 The Phases of Team Development illustration was updated. You can see the new version here.

Teams go through stages of development, and Bruce Tuckman established a popular framework on the subject. According to Tuckman, all phases—Forming, Storming, Norming, Performing, and Adjourning—are necessary for the team to grow, tackle problems, find solutions, plan work, and deliver results. This article provides a brief overview of the model, including descriptions and strategies for each phase.

1. Forming

Characteristics of Forming include questioning, socializing, displaying eagerness, focusing on group identity and purpose, and sticking to safe topics. Strategies for this phase include taking the 'lead,' providing clear expectations and consistent instructions, and quick response times.

2. Storming

Traits of Storming include resistance, lack of participation, conflict, competition, high emotions, and moving towards group norms. Strategies for this stage include normalizing matters and encouraging leadership.

3. Norming

Features of Norming include reconciliation, relief, lowered anxiety, members are engaged and supportive, and developing cohesion. Strategies for this phase include recognizing individual and group efforts, providing learning opportunities and feedback, and monitoring the 'energy' of the group.

4. Performing

Characteristics of Performing include demonstrations of interdependence, healthy system, ability to effectively produce as a team, and balance of task and process orientation. Strategies for this stage include celebrating, 'guide from the side' (minimal intervention), encouraging group decision-making and problem-solving, and providing opportunities to share learning across teams.

5. Adjourning

Traits of Adjourning include a shift to process orientation, sadness, and recognition of team and individual efforts. Strategies for this phase include recognizing change, providing an opportunity for summative team evaluations, and providing an opportunity for acknowledgments.

The accompanying illustration summarizes the above information—and it shows how performance fluctuates as teams move through each phase. This information may be helpful for looking at your team.

A high resolution version of the Phases of Team Development image is available
here. For permission requests, contact scott@scottgraffius.com.

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© Copyright 2018 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.



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“Agile Scrum" Guide Nabs Silver Medal from Readers' Favorite

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Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions™, had consulting engagements with a division of a global entertainment business. A fantastic agile transformation experience and result with that client was the inspiration for Scott's book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. This is an update on the book.

Agile Scrum won the silver medal in the Business/Finance category at the 2018 Readers' Favorite International Book Awards. A press release from Scott is located here and the news is presented below as well.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
by Scott M. Graffius helps technical and non-technical teams develop and deliver products at astounding speed with rapid adaptation to change and continuous improvement which supports innovation and drives competitive advantage. Reactions to the book have been incredibly positive. The latest accolade comes from the 2018 Readers' Favorite International Book Awards (https://readersfavorite.com/2018-award-contest-winners.htm), which awarded Agile Scrum with the silver medal in the Business/Finance category. With thousands of entries ranging from New York Times bestsellers to works from first-time self-published authors, the program is one of the largest book competitions. Graffius will be presented with the silver medal on stage at a gala in Miami, Florida on Saturday, November 17, 2018.

About the Author

Scott M. Graffius, PMP, CSP, CSM, CSPO, ITIL, LSSGB is a project management expert, consultant, author, and international speaker. He is the Founder and CEO of Exceptional PPM and PMO Solutions
, a management consulting firm. Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. For more information on Scott, visit http://Exceptional-PMO.com/who_we_are/bio.

About the Book

  • Title: Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
  • Author: Scott M. Graffius
  • Technical Editors: Chris Hare and Colin Giffen
  • Formats: Paperback and ebook, both in full color
  • Pub Date: April 5, 2016 (paperback), May 20, 2016 (ebook)
  • Publisher: CreateSpace (paperback), Amazon Digital Services (ebook)
  • Price: Paperback $34.99 US, ebook $19.99 US
  • Pages: 156
  • ISBN-13: 978-1533370242 (paperback)
  • ASIN: B01FZ0JIIY (ebook)
  • Channels: The paperback is available from Amazon in Canada, France, Germany, Italy, Spain, the United Kingdom, and the United States; other online and offline bookstores and retailers; distributors including Ingram and NACSCORP; libraries and academic institutions through Baker & Taylor; and certified resellers through CreateSpace Direct wholesale. The ebook is for sale through Amazon in Australia, Brazil, Canada, France, Germany, India, Italy, Japan, Mexico, the Netherlands, Spain, the United Kingdom, and the United States; and other channels.

A trailer, high-resolution images, reviews, a detailed list of awards and more are available at
https://AgileScrumGuide.com.

About Exceptional PPM and PMO Solutions

Exceptional PPM and PMO Solutions
(http://Exceptional-PMO.com) helps organizations achieve their strategic objectives and business initiatives via world-class project management. The firm provides expert advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management in agile, traditional, and hybrid development and delivery frameworks.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2018 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.



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Estimation Tool for Agile Teams: Produce Planning Cards (Limited Edition)

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Planning cards help agile teams estimate work. Decks of the cards were originally distributed as a promotional item. Reactions were incredibly positive, and several people asked how they could get their own set. Based on demand, Produce Planning Cards™ (Limited Edition) are now available for purchase. This article covers what's included, product information, suggested guidelines for use (including a video), and how to get them—while supplies last.

What's Included

  • Each deck of Produce Planning Cards™ contains four sets of cards—enough for four estimators

  • Each of the four sets has a unique color on the front side of cards—it’s in either blue, green, orange, or yellow

  • Cards are based on the Fibonacci sequence, where every number after two is the sum of the two preceding numbers

  • Each set includes cards with the following values and images:

——— 0 (No picture)
——— 1 (Blueberry)
——— 2 (Cherry)
——— 3 (Strawberry)
——— 5 (Plum)
——— 8 (Apple)
——— 13 (Orange)
——— 21 (Coconut)
——— 34 (Pineapple)
——— "?” (No picture)

  • Each deck includes instructions

  • Each deck comes in a storage case

Product Information

  • Type of cards: Poker sized

  • Number of cards per deck: 54

  • Dimensions in inches: 2.48 x 3.46

  • Dimensions in mm: 63 x 88

  • Printing: Full color print

  • Material stock: 330 GSM professional weight stock

  • Material finish: Finest quality, superior smooth finish

  • Material sourcing: Printer sources materials from well-managed forests, and it supports green practices

  • Printer: Printer is a prominent manufacturer in the gaming industry

Suggested Guidelines for Use

The product page is referenced at the end of this article. That page includes a PDF with suggested guidelines for use—and more. A video (shown below) also covers the topic.


Produce Planning Cards™ Help Agile Teams Estimate Work from Scott Graffius on Vimeo.



How to Get Them

Produce Planning Cards™ are available here: http://exceptional-pmo.com/Produce-Planning-Cards/. While supplies last!

Items ship within the continental United States, Alaska, Hawaii, and Puerto Rico via USPS Priority Mail in a small flat rate box with delivery confirmation.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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Learn More About Exceptional PPM and PMO Solutions

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About Exceptional PPM and PMO Solutions

Our mission is to help organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives.

Exceptional PPM and PMO Solutions provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. Our expertise spans agile, traditional waterfall, and hybrid approaches.

While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage.

Exceptional PPM and PMO Solutions has a Delighted Client Guarantee™. Our proven approach organizes projects into manageable deliverables with success criteria. When our clients are delighted with the results, we get paid.

For more information, visit https://www.Exceptional-PMO.com.

You're invited to learn more about us:


How can we help you?

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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Talk by Scott M. Graffius of Exceptional PPM and PMO Solutions at PMICIE on February 16, 2019

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Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions, spoke at an event of the California Inland Empire Chapter of the Project Management Institute (PMICIE) on February 16, 2019. He presented "How to Deliver Your Projects with Faster ROI, Competitive Advantage, and Additional Benefits Using Agile Scrum" to a highly-engaged audience of project management professionals. This was Graffius' second talk at the chapter.



About Scott M. Graffius

Scott M. Graffius is a technology leader, project management expert, consultant, international speaker, and award-winning author.

Scott is the CEO of Exceptional PPM and PMO Solutions, a professional services firm, where he partners with client companies to help them s
trengthen their project management capabilities and realize their strategic objectives and business initiatives.

A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’ book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards from national and international competitions. Credit is shared with Chris Hare and Colin Giffen, the technical editors on the publication. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, the Dallas Business Journal, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications. A trailer, high-resolution images, reviews, a detailed list of awards, and more are in the digital media kit at https://AgileScrumGuide.com. The book is available at Amazon, Barnes & Noble, Strand Books, Harvard Book Store, Books-a-Million, The Booksmith, and other retailers, distributors, and partners.

Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets, as well as experience spanning 20 countries.

Scott has a bachelor's degree in Psychology with a focus in Human Factors. He holds six professional certifications: Certified Scrum Professional (CSP), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), Lean Six Sigma Green Belt (LSSGB), and IT Service Management Foundation (ITIL). He is a member of the Scrum Alliance, the Project Management Institute, and the Institute of Electrical and Electronics Engineers (IEEE). Within the IEEE, Graffius is a member of the Computer Society, the Consumer Electronics Society, the Broadcast Technology Society, the Internet of Things Community, and the Consultants Network.

He has been actively involved with the Project Management Institute (PMI) in the development of professional global standards. He was a member of the team which produced the
Practice Standard for Work Breakdown Structures—Second Edition. Scott was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition and The Standard for Program Management—Fourth Edition. He was also a subject matter expert reviewer of content for the PMI EMEA (Europe, Middle East and Africa) Congress 2019.

Scott regularly speaks at conferences and other events in the United States and internationally where he delights audiences with presentations on agile, traditional, and hybrid project, program, portfolio, and PMO management. He integrates content on professional standards, best practices, and his first-hand experience with successful implementations. Scott uses everyday language and custom vibrant visuals to make complex topics clear and understandable, and he provides audiences with practical information they can use. For additional information on Scott's speaking engagements, visit
http://scottgraffius.com/publicspeaker.html.

Scott resides in Los Angeles, California.

About Exceptional PPM and PMO Solutions

Our mission is to help organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives.

Exceptional PPM and PMO Solutions provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. Our expertise spans agile, traditional waterfall, and hybrid approaches.

While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage.

Exceptional PPM and PMO Solutions has a Delighted Client Guarantee™. Our proven approach organizes projects into manageable deliverables with success criteria. When our clients are delighted with the results, we get paid.

For more information, visit https://www.Exceptional-PMO.com.

About the Project Management Institute California Inland Empire (PMICIE) Chapter

The PMICIE—chartered by the Project Management Institute in 2002—is based in Rancho
Cucamonga, California. The chapter is committed to the advancement of the project management profession. It provides its members with networking, training, and professional development opportunities. The website for the chapter is https://pmicie.org.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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The Inspiration for the Book on Agile Project Management, “Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions” | Part 1

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The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions™, helps companies achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation outcome with a client organization in the entertainment industry was the inspiration for Scott's award-winning book,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. This is the story behind the book—told by Scott. Identifying details have been changed and certain elements are not included.

This article is the first installment of the eight-part story.

Agile Transformation at an Entertainment Company | Part 1: The Call

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The assistant to the executive vice president (EVP) of technology for a division of a global entertainment company contacted me by phone. I was told that I was referred by someone who knew me and thought I would be a good fit for contract work. A one-hour consultation with the EVP was scheduled for the next day. I then received an email with several attachments including a non-disclosure agreement which needed to be executed and brought to the meeting.

I brought the documents to the session. The EVP explained that his division of the company was experiencing an alarming trend of problems with project management. He reported that deliverables were not meeting expectations, there was a marked decline in satisfaction, and
this was characterized as "the straw that broke the camel's back"a highly skilled and very well-respected team member quit, citing the problems as her reason for departure.

After an hour with the EVP, we agreed to extend the meeting (initially, my complimentary consult) an additional hour (billable time). I learned that this division of the company previously used a traditional plan-driven/waterfall approach for development and delivery. The EVP explained that things worked reasonably well then and that they were "close enough" to being on-scope, on-budget, and on-time that team members and stakeholders were satisfied.

The EVP explained, however, that he wanted to adopt a model (Scrum) employed by some of the other divisions of the company. The EVP said that he conducted a search for a value-added reseller (VAR) to help his group move to agile. A VAR-partner of a popular software solution was selected, and the VAR transitioned the group to Scrum. Reportedly, very few problems surfaced during the VAR's contractual engagement, which ended two weeks into the first sprint (then, the duration for sprints was four weeks). Many problems surfaced subsequently, however. The VAR had been gone for two months at the time of my meeting with the EVP.

The EVP asked me to make things right. I explained that change depends on many people and multiple factors and that a specific end result could not be guaranteed. I suggested, however, that I'd be honored to work with his group in the first step
an assessmentwhich would help inform the subsequent work of foundational planning. The objectives of the assessment include working closely with the EVP, the Scrum Team and stakeholders to understand their goals—and the environment, roles and practices. He asked me when I could start. I asked him when he needed me, and he replied "immediately." I agreed to start the next day.

The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions continues with Part 2: The Goals.


★★★★★


A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’ book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards from national and international competitions. Credit is shared with Chris Hare and Colin Giffen, the technical editors on the publication. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, the Dallas Business Journal, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications. A trailer, high-resolution images, reviews, a detailed list of awards, and more are in the digital media kit at https://AgileScrumGuide.com. The book is available at Amazon, Barnes & Noble, Strand Books, Harvard Book Store, Books-a-Million, The Booksmith, and other retailers, distributors, and partners.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.

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The Inspiration for the Book on Agile Project Management, “Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions” | Part 2

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The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions™, helps companies achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation outcome with a client organization in the entertainment industry was the inspiration for Scott's award-winning book,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. This is the story behind the book—told by Scott. Identifying details have been changed and certain elements are not included.

This article is the second installment of the eight-part story. If you haven't already read the first post, you can find it here:
Part 1: The Call.

Agile Transformation at an Entertainment Company | Part 2: The Goals

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Highlights related to the goals follow.

The executive vice president (EVP) identified his top three desired outcomes:

  1. Accelerate the development and delivery of products and services—to be faster than the earlier baseline of 6-12 months,
  2. Improve the satisfaction of the Scrum Team—to be the same or better than it was earlier with the traditional/waterfall approach, and
  3. Improve the satisfaction of stakeholders—to also to be the same or better than it was earlier with the traditional/waterfall approach.

I individually met with and carefully listened to each member of the Scrum Team. There were recurring themes. We then met as a group and I asked them to identify their top two or three goals. They discussed the matter, voted, and decided on these:

  1. Meet or exceed the expectations of management, and
  2. Deliver valuable products.

I individually met with executives from different departments (the stakeholders). In every case, they related that things were OK with the earlier traditional/waterfall approach, but that things were worse now. The stakeholders indicated that, with the earlier approach, someone on the project team worked with their group to gather requirements, and around 6-12 months later the results were deployed. However, it was reported that with the then-current approach, the projects' purpose and requirements were not understood, and that what was produced was unusable. The goals of the stakeholders were:

  1. For them or their representatives to be as—or more—involved as earlier with the traditional/waterfall approach, and
  2. Get a usable product as often as—or more frequently than—earlier with the traditional/waterfall approach.

Here's a recap of everyone's goals. The EVP wants the development and delivery of products and services to be faster than 6-12 months, improved satisfaction of the Scrum Team, and improved satisfaction of stakeholders. The Scrum Team wants to meet or exceed expectations of management, and deliver valuable products. The stakeholders want (themselves or via their representatives) to be more involved in requirements/user stories and get useable project-delivered products more frequently than every 6-12 months.

Everyone permitted their goals to be shared with others. After discussing the subject with the EVP, I wrote the goals on oversize paper and posted it in a common area proximate to the Scrum Team and accessible to the stakeholders.

Highlights on the environment, roles, and practices—primarily focused on the Scrum Team—follow.

The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions continues with Part 3: The Environment.


★★★★★


A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’ book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards from national and international competitions. Credit is shared with Chris Hare and Colin Giffen, the technical editors on the publication. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, the Dallas Business Journal, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications. A trailer, high-resolution images, reviews, a detailed list of awards, and more are in the digital media kit at https://AgileScrumGuide.com. The book is available at Amazon, Barnes & Noble, Strand Books, Harvard Book Store, Books-a-Million, The Booksmith, and other retailers, distributors, and partners.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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The Inspiration for the Book on Agile Project Management, “Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions” | Part 3

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The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions™, helps companies achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation outcome with a client organization in the entertainment industry was the inspiration for Scott's award-winning book,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. This is the story behind the book—told by Scott. Identifying details have been changed and certain elements are not included.

This article is the third installment of the eight-part story. If you haven't already read the earlier parts, you can find them here:


Agile Transformation at an Entertainment Company | Part 3: The Environment

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Highlights on the environment including roles and practices
primarily focused on the Scrum Teamfollow.

I learned that the Scrum Team was composed of 16 people: one Scrum Master, one Product Owner, and 14 Development Team members. Both the Scrum Master and the Product Owner explained that they were familiar with agile, but that they had no prior work experience with agile/Scrum and no related training—except for what was provided by the value-added reseller (VAR). The Development Team consisted of 14 people: a technical architect, a UI designer, a business analyst, seven developers, three testers, and a technical writer. Eleven of the 14 members of the Development Team had no prior work experience with agile/Scrum and no related training—except for what was provided by the VAR. Of the 16 people on the Scrum Team, 15 were local (at an office in the greater Los Angeles area), and one
the Product Ownerwas based out of her office in Paris, France.

Of the 16 people on the Scrum Team, two
the Scrum Master and the Product Ownerwere full time on the project. All of the others were allocated about 50% on the project.

I was given a copy of the training binder left by the VAR. I was told that the contents—about 500 pages—reflected the totality of the training and reference material. The training session, led by the VAR, was attended by the Scrum Master and the all of the Development Team members. The executive vice president (EVP) attended portions. The Product Owner attended portions, listening by phone. The first page in the binder covered the Agile Manifesto, the second page was a two-column table which compared and contrasted waterfall and Scrum (e.g., waterfall freezes scope, Scrum freezes schedule), and the third page showed success rates of waterfall vs. Scrum (e.g., 29% of waterfall projects fail vs. 9% of agile projects). The remaining pages provided information about the VAR company and detailed instructions on how to use their software product. That constituted the training.

The Product Owner, Scrum Master, and Development Team reported that they followed the training and instructions provided by the VAR. I won't delineate the then-current roles further or describe all of the events and artifacts. However, some examples follow.

The Product Owner created a product vision statement and stored it in the software, but nobody else remembered seeing it.

The Product Owner created a product backlog in the software, but nobody else claimed to have seen it.

The Scrum Master facilitated a Sprint Planning event where the Development Team estimated work in terms of complexity, and the results were recorded in the software tool. It was reported that
due to the time differencethe Product Owner did not attend Sprint Planning meetings.

It was communicated that during Sprint execution, the Scrum Master would ask the Development Team if they had any notable progress; and only if the answer was yes, there was a Daily Scrum. As a result, the Daily Scrum event occurred around once or twice a week. When the meeting took place, the Scrum Master did a quick interview with each member of the Development Team and noted the results in the software tool.

I was told that the team followed the recommendation of the VAR for the sprint duration of four weeks.

The Sprint Reviews were attended by the Scrum Master, the Product Owner (remotely), all of the Development Team members, and the EVP. However, the other stakeholders did not attend the events. On average, about half of the work planned and committed to the sprint was "done." Both "done" and not-"done" items were demonstrated at the Sprint Review.

The Scrum Master reported that the team did conduct a Retrospective event at the end of each sprint and that the results were saved in the software tool. When I reviewed the information, I saw comments such as "we worked very hard" under the what went well category. Everything under the "what didn't go so well/opportunities for improvements" category were ideas for enhancement requests for the software tool. I was informed that the VAR instructed staff to convert everything that didn't go well into a suggestion for a future general release of the software or a request for a custom enhancement of the software.

None of the work from any of the sprints was released.

The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions continues with Part 4: The Options.


★★★★★


A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’ book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards from national and international competitions. Credit is shared with Chris Hare and Colin Giffen, the technical editors on the publication. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, the Dallas Business Journal, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications. A trailer, high-resolution images, reviews, a detailed list of awards, and more are in the digital media kit at https://AgileScrumGuide.com. The book is available at Amazon, Barnes & Noble, Strand Books, Harvard Book Store, Books-a-Million, The Booksmith, and other retailers, distributors, and partners.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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The Inspiration for the Book on Agile Project Management, “Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions” | Part 4

story-behind-the-book---exc---c4-lowerres-squashed

The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions™, helps companies achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation outcome with a client organization in the entertainment industry was the inspiration for Scott's award-winning book,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. This is the story behind the book—told by Scott. Identifying details have been changed and certain elements are not included.

This article is the fourth installment of the eight-part story. If you haven't already read the earlier parts, you can find them here:


Agile Transformation at an Entertainment Company | Part 4: The Options

exc p4 c4 lowerres

After gaining a broader and deeper understanding of the organization including their Scrum implementation, I met with the executive vice president (EVP) and we discussed next steps. I presented three options:

  • No change,
  • Revert to the earlier waterfall-only model, or
  • "We can try different things" (aligned with the value of openness) with the objective of improving their agile implementation and achieving their goals.

I said, "we can try different things" because while I believed that changes would likely result in improvements, success could not be guaranteed. I also said, "we can try different things" because any meaningful change would require the cooperation and collaboration of many people. The EVP decided on the third option: trying different things.

The doing of "different things" started with training. I first met with the EVP. I then met with the Scrum Master in several one-on-one meetings. And since he was committed to education and improvement, he later on completed the Certified ScrumMaster (CSM) training and certification. The Product Owner was unable to attend the office in person for one-on-one training, but we communicated by phone and Skype. The EVP soon decided that the Product Owner needed to be co-located with the Scrum Team. He found a new Product Owner within the organization. I met with the new Product Owner in multiple one-on-one sessions. And—similar to what occurred with the Scrum Master—since the new Product Owner was committed to education and improvement, he subsequently completed the Certified Scrum Product Owner (CSPO) training and certification. I delivered training to the Development Team as a group. It included an overview and more in-depth coverage of certain topics such as pair programming and technical debt. Later on, some Development Team members completed the Certified Scrum Developer (CSD) training and certification. Stakeholder training follows next.

I delivered a one-hour overview of Scrum to the executive stakeholders in a group session. The attendees asked questions and made comments throughout the meeting. One stakeholder suggested that we do what the American Management Association says is best for Scrum. Then other attendees mentioned additional potential sources for information on agile. I explained that different organizations may have their own perspective on what works well for agile/Scrum, and that one way to go (I mentioned this in part to continue their engagement, involvement, and buy-in) is to look to the Scrum Alliance, a leading authority on the subject, but also see if others have ideas that are aligned with the authority and also fit the desired future state of the organization. I committed to doing the research and the stakeholders thanked me in advance.

I already had a library of 76 items on agile/Scrum—consisting of material from the Scrum Alliance, Project Management Institute, Deloitte Touche Tohmatsu, Gartner, KPMG, Harvard Business Review, IEEE, MIT, Forbes, and many others. I expanded it to include sources mentioned by stakeholders during the training session and I diligently reviewed all of the content. The diverse sources identified several values and practices as being central in successful Scrum implementations, and such factors were typically consistent with guidelines from the Scrum Alliance. I then met with each of the stakeholders individually and presented them with a summary of information from the Scrum Alliance and others.

I facilitated a follow-up group meeting with the executive stakeholders. Information from the one-hour training and the diverse sources was summarized. The stakeholders concluded that the central problem with the then-current implementation was that people were not following good practices. They then discussed, voted, and identified what they viewed as the high-level top 10 success factors for a Scrum implementation at the organization based on the previously presented information. In no particular order, the top 10 items were:

  • Support from management;
  • Each member of the Scrum Team (Scrum Master, Product Owner, and Development Team) is 100% allocated to the project;
  • There is an agile coach, agile Project Management Office or agile Center of Excellence;
  • Satisfaction is a crucial metric;
  • The Scrum Team has no more than 11 people;
  • The Scrum Team is co-located;
  • There are consistent practices and processes;
  • There is a digital wallboard or other information radiator;
  • There are frequent and high-quality interactions; and
  • There is continuous improvement/inspect and adapt.

Some of the items overlap/are not mutually exclusive, and the items are not exhaustive. I thanked the executive stakeholders for their support, and I told them that the 10 factors are built into the go-forward plan. The stakeholders expressed their appreciation.

The EVP and I conducted a mini-retrospective on the training sessions. The EVP was enthusiastic about what we've done so far, and he said that morale had improved. He authorized company-paid CSM, CSPO, and CSD trainings and certifications for staff (mentioned earlier). The EVP said we could advance to the next stage: piloting changes. I asked if he was open to terminating the use of the software tool introduced by the value-added reseller (VAR). He initially said that so much time and money had been invested in it that it would be hard to justify doing so. I said it differently: "We can try different things" could mean putting the software tool
on vacation for a period. He agreed. We moved to the pilot—which involved doing many things differently. Examples follow.

The Inspiration for the Book on Agile Project Management,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions continues with Part 5: The Pilot — Vision, Roadmap and Release Plan, and Product Backlog.


★★★★★


A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’ book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards from national and international competitions. Credit is shared with Chris Hare and Colin Giffen, the technical editors on the publication. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, the Dallas Business Journal, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications. A trailer, high-resolution images, reviews, a detailed list of awards, and more are in the digital media kit at https://AgileScrumGuide.com. The book is available at Amazon, Barnes & Noble, Strand Books, Harvard Book Store, Books-a-Million, The Booksmith, and other retailers, distributors, and partners.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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The Inspiration for the Book on Agile Project Management, “Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions” | Part 5

story-behind-the-book---exc---c5-lowerres-squashed

The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions™, helps companies achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation outcome with a client organization in the entertainment industry was the inspiration for Scott's award-winning book,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. This is the story behind the book—told by Scott. Identifying details have been changed and certain elements are not included.

This article is the fifth installment of the eight-part story. If you haven't already read the earlier parts, you can find them here:


Agile Transformation at an Entertainment Company | Part 5: The Pilot — Vision, Roadmap and Release Plan, and Product Backlog

exc c5 supplemental image lowerres

We advanced to the pilot—which included doing many things differently. Examples follow.

The Product Owner and I discussed techniques on developing a product vision statement. He opted to use the template attributed to Geoffrey Moore. The Product Owner created a draft of the vision and sent it with a request for feedback to the stakeholders. After receiving feedback, the Product Owner revised and finalized the product vision. He wrote the statement on oversize paper and posted it in a prominent location where the Scrum Team (Scrum Master, Product Owner, and Development Team) and stakeholders could easily see it.

The Product Owner and I then discussed techniques on creating and maintaining a product roadmap/release plan. He opted for a simple table with four rows and four columns. The rows included:

  • Name (the title of the product or major release),
  • Goal (the reason for creating it),
  • Features (a high-level list of features), and
  • Estimated number of sprints.

For the columns, there was one for each quarter of the year. Similar to what was done with the product vision, the Product Owner sent the plan with a request for feedback to the stakeholders. After receiving feedback, the Product Owner revised and the plan, wrote it on oversize paper, and posted it next to the product vision statement.

Aspects of team formation were covered already. The new Scrum team totaled 11 people. All were co-located and 100% allocated to the project.

The Product Owner and I discussed techniques on developing and maintaining the product backlog. He opted to employ a simple table format with six columns:

  • ID#,
  • User story/description,
  • Category (he decided on four types: feature, bug, technical debt, and other),
  • Story point estimate for complexity,
  • Priority based on business value, and
  • Status.

To help with user stories, the Product Owner often referenced the INVEST (Independent, Negotiable, Valuable, Estimable, Small, and Testable) model developed by Bill Wake. For priority, the Product Owner initially used the MoSCoW method (Must have, Should have, Could have, or Won't have). Later, the Product Owner found the business value/risk method (where each item is rated as high or low in two dimensions—business value and risk, ...) to be the most beneficial, and the Product Owner continues to use that approach today. In a session facilitated by the Scrum Master, the Product Owner presented the user stories to the Development Team, and participants provided story points (using physical cards for the exercise) for estimates of complexity of each item. Later, the team tried t-shirt sizing (S, M, L, and XL designations) for estimates of complexity, but they decided to return to story points.

Previously, sprints were four weeks in length. Now the team was using the shorter duration of two weeks. A key benefit was that the Scrum value of focus was improved.

The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions continues with Part 6: The Pilot — Sprint Planning and Sprint Execution.


★★★★★


A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’ book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards from national and international competitions. Credit is shared with Chris Hare and Colin Giffen, the technical editors on the publication. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, the Dallas Business Journal, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications. A trailer, high-resolution images, reviews, a detailed list of awards, and more are in the digital media kit at https://AgileScrumGuide.com. The book is available at Amazon, Barnes & Noble, Strand Books, Harvard Book Store, Books-a-Million, The Booksmith, and other retailers, distributors, and partners.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.

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The Inspiration for the Book on Agile Project Management, “Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions” | Part 6

story-behind-the-book---exc---c6-lowerres-squashed

The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions™, helps companies achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation outcome with a client organization in the entertainment industry was the inspiration for Scott's award-winning book,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. This is the story behind the book—told by Scott. Identifying details have been changed and certain elements are not included.

This article is the sixth installment of the eight-part story. If you haven't already read the earlier parts, you can find them here:


Agile Transformation at an Entertainment Company | Part 6: The Pilot — Sprint Planning and Sprint Execution

c6 lowerres

The Product Owner, Scrum Master and I discussed sprint planning techniques. The Scrum Master decided that the meeting event would be handled via two separate sessions—part 1 (what will be committed to for the upcoming sprint) and part 2 (how to accomplish the work identified in part 1).

For sprint planning part 1, the timebox (not to exceed duration) for the meeting was calculated as:

  • 2
  • multiplied by the number of weeks in the upcoming sprint (2 in this case),
  • which equaled 4 hours for the event.

The Scrum Master made the following information visible during the event: start and end dates for the sprint, (after a sprint was completed) the results of the last sprint review event, and (after a sprint was completed) the results from the last sprint retrospective event. The Product Owner reminded the Development Team about the product vision statement, and the Product Owner shared the sprint goal (such as "implement shopping cart functionality ..."). The Development Team determined their capacity in work hours for the upcoming sprint. It was calculated as:

  • the number of people in the Development Team
  • multiplied by the number of project productive hours (which excluded time outside the sprint such as company meetings, trainings, vacation time, etc.) per workday
  • multiplied by number of workdays in the sprint.

(Estimation via story points, and prioritization by the Product Owner were already taken care of.)

For each item in the product backlog, participants discussed the user stories/requirements including acceptance criteria, assumptions, dependencies, risks, and anything else requiring a conversation to get a good understanding of the item. The Development Team then committed to the entries which they thought could be completed in the upcoming sprint. The technique they employed involved asking "Can we do this first item in the product backlog?" If the answer was yes, they selected it and proceeded to the next item and continued until the team believed that no more work could be done in the sprint. After the Development Team had worked together and had data on actual velocity (the number of story points completed in a sprint), they also considered that historical metric—comparing it with story points for items in the sprint. The Product Owner updated the product backlog, identifying the items committed by the Development Team to be done for the upcoming sprint.

For sprint planning part 2, the timebox for the meeting was calculated as:

  • 2
  • multiplied by the number of weeks in the upcoming sprint (2 in this case),
  • which equaled 4 hours for the event.

The Scrum team created the sprint backlog. It had the following columns:

  • ID#,
  • Description,
  • Story points,
  • Task information (meetings, designs, coding, code review, testing, etc.),
  • Estimation in hours (they adopted the practice that if effort is greater than eight hours, split the task into smaller ones),
  • Owner (where members of the Development Team self-assign tasks),
  • Status, and
  • Hours of work remaining.

During the meeting, the Scrum team compared the total estimated work hours for the sprint with the Development Team’s capacity (mentioned under the part 1 meeting) for the sprint. If the Development Team believed that the sprint backlog contained too much work to be done during the sprint, they collaborated with the Product Owner to remove one or more items. If the Development Team believed they could handle more work during the sprint, they worked with the Product Owner to move one or more of the high priority items from the product backlog to the sprint backlog.

The Product Owner, Scrum Master and I discussed sprint execution. Select examples of what was decided and done are highlighted next.

The Development Team set up a task board (also known as a Scrum board) to reflect the work in the current iteration. They went with a simple format. The board depicted work in rows and columns where rows included work items, and columns reflected status (To Do, Doing, and Done). Work was addressed from top (highest priority) to bottom, and work migrated from left to right on the task board as it progressed. The task board is also covered in the daily Scrum meeting.

The Scrum Master decided to use a sprint burndown chart to track and communicate progress during the sprint. He set it up and updated it each workday, usually immediately after the daily Scrum meeting.

The Scrum Master created an impediment backlog to capture things preventing the team from progressing or improving. This backlog was updated daily, typically immediately after the daily Scrum meeting.

At the daily Scrum meeting event, the Development Team shared status, plans, and any impediments. Before this pilot with changes, the team was not conducting the daily Scrum (or updating the task board, burndown chart, and impediments backlog) consistently. Under the pilot (and subsequently), the Development Team met for up to 15 minutes (timebox) each workday, and it was conducted at the same time (10:00 a.m.) each day. At this daily stand-up session, the Development Team and the Scrum Master met where the task board, sprint burndown chart, and impediment backlog were posted. Each Development Team member described what he/she worked on since the last Scrum meeting, and he/she updated the task board. Next, the same Development Team member explained what he/she would work on that day, and he/she updated the task board. Lastly, the same Development Team member reported any impediments. (The Scrum Master recorded any issues in the impediments backlog. If a discussion was required, it took place immediately after the daily Scrum. The Scrum Master helped resolve impediments.) The steps were repeated for other members of the Development Team.

The Scrum Team built an increment of functionality during every sprint, and the increment was potentially shippable because the Product Owner might decide for it to be implemented at the end of the sprint. Said differently, potentially shippable is defined by a state of confidence or readiness, and shipping is a business decision. Commencing with the pilot, the organization started releasing products as often as every sprint (two weeks).

The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions continues with Part 7: The Pilot — Sprint Review and Sprint Retrospective.


★★★★★


A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’ book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards from national and international competitions. Credit is shared with Chris Hare and Colin Giffen, the technical editors on the publication. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, the Dallas Business Journal, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications. A trailer, high-resolution images, reviews, a detailed list of awards, and more are in the digital media kit at https://AgileScrumGuide.com. The book is available at Amazon, Barnes & Noble, Strand Books, Harvard Book Store, Books-a-Million, The Booksmith, and other retailers, distributors, and partners.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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The Inspiration for the Book on Agile Project Management, “Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions” | Part 7

story behind the book - exc - c7 lowerres

The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions™, helps companies achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation outcome with a client organization in the entertainment industry was the inspiration for Scott's award-winning book,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. This is the story behind the book—told by Scott. Identifying details have been changed and certain elements are not included.

This article is the seventh installment of the eight-part story. If you haven't already read the earlier parts, you can find them here:


Agile Transformation at an Entertainment Company | Part 7: The Pilot — Sprint Review and Sprint Retrospective

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The Scrum team—Product Owner, Scrum Master, and the Development Team—and I discussed techniques for the sprint review. The event is sometimes referred to as the sprint demo. The timebox (not to exceed duration) in hours for the meeting was calculated as:

  • 1
  • multiplied by the number of weeks in the upcoming sprint (2 in this case),
  • which equaled 2 hours for the event.

Participants included the Product Owner, Scrum Master, Development Team, and stakeholders. All of the stakeholders (the executives mentioned in earlier parts of the story) were invited to and attended the sprint review. At the session, the Product Owner welcomed attendees and communicated the agenda. He pointed out the sprint goal, which was displayed on the wall in the meeting room. Next, the Development Team listed the work that was committed to the sprint. They then listed the work that was completed and the work that was not completed. For each completed story/feature, the Development Team demonstrated the "done" working functionality and answered questions. Stakeholders were invited to interact with the "done" working functionality and they did so. Then the entire group reviewed the product backlog and collaborated on what to do next. The Product Owner incorporated feedback into the Product Backlog. It involved adding new items to the backlog and/or re-prioritizing existing items. After the sprint review, the Scrum Master incorporated any feedback related to problems into the impediments backlog.

The Scrum Master and I discussed techniques for the sprint retrospective event. The timebox in hours for the meeting was calculated as:

  • 0.75
  • multiplied by the number of weeks in the upcoming sprint (2 in this case),
  • which equaled 1.50 hours for the event.

At the sprint retrospective, the Development Team identified what went well, what didn't go well, and improvements to be implemented in the upcoming sprint—an example of inspection and adaptation. For improvements to be implemented, each member of the Development Team wrote their top one, two or three suggestions on sticky notes. Each idea got its own sticky note. Then the Development Team grouped the sticky notes into categories/themes, and they discussed the items and voted to determine the top one (initially limited to one, later it was raised to two) for adaptation and improvement. The Development Team committed to the change and the Scrum Master recorded the information.

The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions concludes with Part 8: The Success.


★★★★★


A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’ book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards from national and international competitions. Credit is shared with Chris Hare and Colin Giffen, the technical editors on the publication. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, the Dallas Business Journal, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications. A trailer, high-resolution images, reviews, a detailed list of awards, and more are in the digital media kit at https://AgileScrumGuide.com. The book is available at Amazon, Barnes & Noble, Strand Books, Harvard Book Store, Books-a-Million, The Booksmith, and other retailers, distributors, and partners.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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The Inspiration for the Book on Agile Project Management, “Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions” | Part 8

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The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions™, helps companies achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation outcome with a client organization in the entertainment industry was the inspiration for Scott's award-winning book,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. This is the story behind the book—told by Scott. Identifying details have been changed and certain elements are not included.

This article is the final installment of the eight-part story. If you haven't already read the earlier parts, you can find them here:


Agile Transformation at an Entertainment Company | Part 8: The Success

By adopting an agile mindset and providing improved engagement, collaboration, transparency, and adaptability via Scrum's values, roles, events, and artifacts, the results were excellent. After one sprint, satisfaction ratings for the Development Team and stakeholders were higher than the target. After three sprints, the output of the Scrum Team became consistent and predictable, satisfaction increased even further, and all of the
seven goals mentioned earlier were achieved. Here's an overview:

🎯 Goal 1
  • Source: This goal was identified by the EVP (executive vice president)
  • Desired outcome: Develop and deliver products and services faster than 6-12 months
  • Result: The goal was achieved (with the agile transformation, delivery occurred as often as every two weeks)

🎯 Goal 2
  • Source: This goal was identified by the EVP
  • Desired outcome: Improve the satisfaction of the Scrum Team
  • Result: The goal was achieved

🎯 Goal 3
  • Source: This goal was identified by the EVP
  • Desired outcome: Improve the satisfaction of the stakeholders
  • Result: The goal was achieved

🎯 Goal 4
  • Source: This goal was identified by the Scrum Team (Scrum Master, Product Owner, and the Development Team)
  • Desired outcome: Meet or exceed the expectations of management
  • Result: The goal was achieved

🎯 Goal 5
  • Source: This goal was identified by the Scrum Team
  • Desired outcome: Deliver valuable products/services
  • Result: The goal was achieved

🎯 Goal 6
  • Source: This goal was identified by the stakeholders
  • Desired outcome: For stakeholders or their representatives to be more involved in requirements
  • Result: The goal was achieved

🎯 Goal 7
  • Source: This goal was identified by the stakeholders
  • Desired outcome: Get useable products delivered more frequently than 6-12 months
  • Result: The goal was achieved (with the agile transformation, delivery occurred as often as every two weeks)

The EVP, Scrum Team, and stakeholders declared the pilot a success and they made this implementation of Scrum the preferred approach for the development and delivery of products and services going forward.

In addition to achieving the goals summarized above, the agile transformation also supported the organization's efforts to innovate and drive their competitive advantage. It became more successful. As the business grew, so has the number of Scrum teams. Originally numbering one, the division presently has six Scrum teams.

This concludes
The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. The agile transformation experience was the inspiration for Scott M. Graffius’ book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. The publication helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, continuous improvement, and more. It has garnered 17 first place awards and credit is shared with Chris Hare and Colin Giffen, the technical editors on the publication. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, the Dallas Business Journal, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications. A trailer, high-resolution images, reviews, and a detailed list of awards are in the digital media kit. The book is available at Amazon, Barnes & Noble, Strand Books, Harvard Book Store, Books-a-Million, The Booksmith, Hudson Booksellers, Savoy Bookshop & Café, Compass Books at SFO/Books Inc., Books & Books - Miami, University Press Books - Berkeley, and other retailers, distributors, and partners in the United States and around the world.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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11 Most Valuable Technology Certifications

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In Technology, there's no substitute for experience. However, certifications remain a valuable tool for advancing one's career. Employers want candidates with up-to-date knowledge and skills, and certifications demonstrate a person’s mastery of the respective subject. Eleven certifications emerged as the most valuable in Technology and two of them are related to project management. [1] [2]

These are the most highly valued technology certifications today:

1. Certified ScrumMaster (CSM)
2. AWS Certified Solutions Architect
3. Certified Ethical Hacker (CEH)
4. Certified Information Systems Security Professional (CISSP)
5. Cisco Certified Network Associate (CCNA)
6. Cisco Certified Network Professional (CCNP)
7. CompTIA A+
8. Global Information Assurance Certification (GIAC)
9. ITIL
10. Microsoft Certified Solutions Expert: Cloud Platform and Infrastructure
11. Project Management Professional (PMP)

If you're interested in learning about the project management related certifications, visit the
Scrum Alliance for the Certified ScrumMaster (CSM) and the Project Management Institute for the Project Management Professional (PMP).

Many employers prefer to hire certified professionals, especially those who also have college degrees and successful work experience to accompany them. Those who invest in professional credentials typically enjoy larger salaries among other benefits.

Sources:

[1] Robert Half. “Which IT Certifications are Most Valuable?” The Robert Half Blog. October 4, 2018,
https://www.roberthalf.com/blog/salaries-and-skills/which-it-certifications-are-most-valuable.

[2] Robert Half Technology (2018).
Technology Salary Guide 2019. Menlo Park, CA: Robert Half International, Inc.

A version of this article also appears at
ScottGraffius.com and AgileScrumGuide.com. Both of those sites and Exceptional-PMO.com are owned by Scott M. Graffius.

About Exceptional PPM and PMO Solutions

Our mission is to help organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives.

Exceptional PPM and PMO Solutions provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. Our expertise spans agile, traditional waterfall, and hybrid approaches.

While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage.

Exceptional PPM and PMO Solutions has a
Delighted Client Guarantee™. Our proven approach organizes projects into manageable deliverables with success criteria. When our clients are delighted with the results, we get paid.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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What is an Agile Coach?

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This article was updated on August 19, 2020 to include the newest version of the The Agile Coach image, shown below.

Agile is an iterative and incremental approach for the development and delivery of products and services, and organizations are increasingly embracing it to best meet their business needs. An agile coach can increase the chances of a successful agile adoption or improvement. [1] [2]

Some define the agile coach role as “an individual who coaches agile teams” or a similar self-descriptive representation. A more detailed definition along with examples are presented in this article.

Scott M. Graffius defines the agile coach as:

"The individual is an agile expert who provides guidance for new agile implementations as well as existing agile teams. The agile coach is experienced in employing agile techniques in different environments and has successfully run diverse agile projects. The individual builds and maintains relationships with everyone involved, coaches individuals, trains groups, and facilitates interactive workshops. The agile coach is typically from outside the organization, and the role may be temporary or permanent."
[3]

The following Agile Coach illustration from Exceptional PPM and PMO Solutions
provides additional information such as values, guiding principles, focus areas, tools, and activities for agile coaches. A downloadable, hi-res version of the image is available here. For permission requests, contact hello@exceptional-pmo.com.

The_Agile_Coach_v20081903_LR_1200x1200

Values
include respect, courage, focus, openness, and commitment.

Principles
include collaboration, technical excellence, transparency, continuous improvement, simplicity, fast and frequent delivery, and high satisfaction.

Focus areas include company; division or segment; product; tribe, squad, or team; and individuals.

Tools include data collection, visualization, best techniques, feedback, and agile process tools.

Activities include coaching, teaching, facilitating, and mentoring.

If you'd like to learn more about what an agile coach does, you may be interested in the new book —
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change. The trailer is below.



About Agile Transformation

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits. Based on actual events, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a revealing behind-the-scenes account of a successful agile implementation at a global entertainment company.

Scott M. Graffius's first book,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions, provides readers with practical information they can use to get benefits from the most popular agile framework, Scrum. It presents top practices from successful implementations based on Scott's hands-on experience and 116 diverse sources such as the Scrum Alliance, the Project Management Institute, MIT, the IEEE, Gartner, and the Software Engineering Institute. The publication garnered 17 first place awards from national and international competitions. Scott and his book have been featured in Yahoo Finance, Computer Weekly, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications.

In
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change, Scott shares a behind-the-scenes account of a successful agile implementation at a global entertainment company. The story is based on actual events and it's told from Scott's perspective as an agile coach. The transformation dramatically improved the way the organization works and delivers business value. New capabilities and practices enabled the enterprise to adapt to its changing environment, move faster, and drive innovation, which made it more competitive and prosperous.

Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change is offered in ebook and paperback formats.

Agile Transformation is offered in ebook/Kindle format (ASIN: B07R9LJLPJ) in:

🇦🇺 Australia from Amazon.com.au
🇦🇹 Austria from Amazon.de
🇧🇷 Brazil from Amazon.com.br
🇨🇦 Canada from Amazon.ca
🇫🇷 France from Amazon.fr
🇩🇪 Germany from Amazon.de
🇮🇳 India from Amazon.in
🇮🇪 Ireland from Amazon.co.uk
🇮🇹 Italy from Amazon.it
🇯🇵 Japan from Amazon.co.jp
🇱🇮 Liechtenstein from Amazon.de
🇱🇺 Luxembourg from Amazon.de
🇲🇽 Mexico from Amazon.com.mx
🇳🇱 Netherlands from Amazon.nl
🇳🇿 New Zealand from Amazon.com.au
🇸🇲 San Marino from Amazon.it
🇪🇸 Spain from Amazon.es
🇨🇭 Switzerland from Amazon.de
🇬🇧 United Kingdom from Amazon.co.uk
🇺🇸 United States of America from Amazon.com
🇻🇦 Vatican City from Amazon.it

Agile Transformation is sold in paperback (ISBN-13: 9781072447962) in:

🇦🇷 Argentina from Mercado Libre
🇦🇺
Australia from Amazon.com.au, Angus & Robertson, Booktopia, and Mighty Ape
🇧🇸 Bahamas from Book Depository (via Australia/UK)
🇧🇪 Belgium from Book Depository (via Australia/UK)
🇧🇲 Bermuda from Book Depository (via Australia/UK)
🇧🇷 Brazil from Amazon.com.br
🇨🇦 Canada from Amazon.ca
🇨🇿 Czech Republic from Book Depository (via Australia/UK)
🇩🇰 Denmark from Book Depository (via Australia/UK)
🇪🇬 Egypt from Ubuy.com.eg
🇫🇯 Fiji from Book Depository (via Australia/UK)
🇫🇮 Finland from Book Depository (via Australia/UK)
🇫🇷 France from Amazon.fr
🇩🇪 Germany from Amazon.de
🇬🇷 Greece from Book Depository (via Australia/UK)
🇮🇸 Iceland from Book Depository (via Australia/UK)
🇮🇱 Israel from Book Depository (via Australia/UK)
🇮🇹 Italy from Amazon.it
🇯🇵 Japan from Amazon.co.jp
🇰🇼 Kuwait from Ubuy.com.kw
🇲🇽 Mexico from Amazon.com.mx
🇳🇱 Netherlands from bol.com
🇳🇿 New Zealand from Mighty Ape, Booktopia (via Australia), and Wordery (via UK)
🇵🇭 Philippines from Book Depository (via Australia/UK)
🇵🇷 Puerto Rico from Book Depository (via Australia/UK)
🇶🇦 Qatar from Ubuy.com.qa and Book Depository (via Australia/UK)
🇸🇲 San Marino from Book Depository (via Australia/UK)
🇸🇦 Saudi Arabia from Ubuy.com.sa
🇸🇬 Singapore from Ubuy.com.sg and Book Depository (via Australia/UK)
🇰🇷 South Korea from Book Depository (via Australia/UK)
🇪🇸 Spain from Amazon.es
🇸🇪 Sweden from Adlibris.com and Book Depository (via Australia/UK)
🇨🇭 Switzerland from Book Depository (via Australia/UK)
🇹🇼 Taiwan from Book Depository (via Australia/UK)
🇹🇷 Turkey from Ubuy.com.tr
🇺🇦 Ukraine from Book Depository (via Australia/UK)
🇦🇪 United Arab Emirates from Ubuy.ae
🇬🇧 United Kingdom from Amazon.co.uk and Book Depository
🇺🇸 United States of America from Amazon.com, Books-A-Million, Better World Books, Powell’s, Walmart, Diesel Bookstore (Los Angeles, California), Skylight Books (Los Angeles, California), Hudson Booksellers/Hudson News at LAX (Los Angeles International Airport), Vroman’s Bookstore (Pasadena, California), Warwick’s (La Jolla, California), Compass Books/Books Inc. at SFO (San Francisco International Airport), University Press Books (Berkeley, California), Kona Stories (Kona, Hawaii), University of Arizona Bookstore (Tucson, Arizona), Bookworks (Albuquerque, New Mexico), Hudson Booksellers/Hudson News at Penn Station (New York, New York), McNally Jackson Independent Booksellers (New York, New York), Reiter’s Books/Students Book Company (Washington, DC), Titcomb’s Bookshop (East Sandwich, Massachusetts), Harvard Book Store (Cambridge, Massachusetts), and others
🇻🇦 Vatican City from Book Depository (via Australia/UK)
🇻🇳 Vietnam from U-buy.vn

Get your copy today!

Sources:

[1] Dikert, K., Paasivaara, M. & Lassenius, C. (2016). Challenges and Success Factors for Large-Scale Agile Transformations: A Systematic Literature Review. Journal of Systems and Software, 119, 87-108. DOI: 10.1016/j.jss.2016.06.013.

[2] Sureshchandra, K. & Shrinivasavadhani, J. (2008). Moving from Waterfall to Agile. Proceedings from Agile, 2008: AGILE ’08 Conference. Toronto, ON, Canada. DOI: 10.1109/Agile.2008.49.

[3] Graffius, S. M. (2019): Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change. Seattle, WA: Amazon Digital Services. DOI: 10.5281/zenodo.2652976.

About Exceptional PPM and PMO Solutions

Exceptional PPM and PMO Solutions™ helps clients strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. While every engagement is unique, outcomes typically include getting more projects done, faster delivery time, improved on-budget performance, improved customer and stakeholder satisfaction, and more consistent realization of business results. Exceptional PPM and PMO Solutions™ confidently backs its services with a
Delighted Client Guarantee™.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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Trailer for "Agile Transformation" (TRT: 30 Seconds)



Based on a true story,
Agile Transformation by Exceptional PPM and PMO Solutions™ Principal Consultant and CEO Scott M. Graffius provides a revealing behind-the-scenes account of a successful agile implementation at a global entertainment company. You're invited to watch the trailer for the book. The total run time is 30 seconds.

About Agile Transformation



Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits. Based on actual events, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a revealing behind-the-scenes account of a successful agile implementation at a global entertainment company.

Scott M. Graffius' first book,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions, provides readers with practical information they can use to get benefits from the most popular agile framework, Scrum. It presents top practices from successful implementations based on Scott's hands-on experience and 116 diverse sources such as the Scrum Alliance, the Project Management Institute, MIT, the IEEE, Gartner, and the Software Engineering Institute. The publication garnered 17 first place awards from national and international competitions. Scott and his book have been featured in Yahoo Finance, Computer Weekly, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications.

In
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change, Scott shares a behind-the-scenes account of a successful agile implementation at a global entertainment company. The story is based on actual events and it's told from Scott's perspective as an agile coach. The transformation dramatically improved the way the organization works and delivers business value. New capabilities and practices enabled the enterprise to adapt to its changing environment, move faster, and drive innovation, which made it more competitive and prosperous.

Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change by Scott M. Graffius is offered in digital and print formats.

Agile Transformation in ebook format (ASIN: B07R9LJLPJ) is available in:


Agile Transformation in paperback (ISBN-13: 9781072447962) is for sale in:


About Exceptional PPM and PMO Solutions


Exceptional PPM and PMO Solutions™ helps clients strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. While every engagement is unique, outcomes typically include getting more projects done, faster delivery time, improved on-budget performance, improved customer and stakeholder satisfaction, and more consistent realization of business results. Exceptional PPM and PMO Solutions™ confidently backs its services with a Delighted Client Guarantee™.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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Scott M. Graffius to Speak at a Virtual Event of the Los Angeles Chapter of the PMI

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An earlier version of this story appeared on March 22, 2019. This version includes the update that Scott's talk will be a virtual event.

Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions and author of Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions and Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change, will present "Getting (More) Benefits from Agile" at a virtual event of the Los Angeles Chapter of the Project Management Institute. He will deliver practical information including top factors from successful Scrum implementations—based on his first-hand experience and 116 sources—which attendees can leverage to gain (more) benefits from agile.

Location: Virtual event
Date: Tuesday, June 2, 2020
Time: 5:30-7:15 p.m. Pacific Time

For more information and to register for the virtual event, visit
bit.ly/agile-virtual.

This will be Scott's second talk at the PMI-LA.

About Scott M. Graffius

Scott M. Graffius is a technology leader, project management expert, consultant, award-winning author, and international speaker. His content has been used by corporations, governments, and universities.

Scott is a Principal Consultant and the CEO of
Exceptional PPM and PMO Solutions™, a professional services firm, where he helps clients strengthen their project management capabilities and realize their strategic objectives and business initiatives. The consultancy provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. The firm’s expertise spans agile, traditional waterfall, and hybrid approaches. While every engagement is unique, outcomes typically include getting more projects done, faster delivery time, improved on-budget performance, improved customer and stakeholder satisfaction, and more. Exceptional PPM and PMO Solutions™ confidently backs its services with a Delighted Client Guarantee™.

A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott’s first book,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 9781533370242). It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards from national and international competitions. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, Informa, Innovation Management, the Dallas Business Journal, Computer Weekly, the PM World Journal, BookLife by Publisher’s Weekly, NHD Podcast, Learning Solutions, Dr. Harold Kerzner’s Innovation Project Management, and additional media outlets and publications. The trailer, high-resolution images, reviews, a list of awards, and more are available in the digital media kit.

His second title, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change (ISBN-13: 9781072447962), was named one of the best Scrum books of all time by BookAuthority.

Scott's content has been used by corporations, governments, and universities—including Cisco, RSA, Ford, LITE-ON Technology Corporation, Liberty Mutual Group, the New Zealand Ministry of Education, Tufts University, James Madison University, Santa Clara University, Brigham Young University, Texas A&M University, The Open University, Asia Pacific University of Technology and Innovation, and others.

Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets, as well as experience spanning 20 countries.

Scott has a bachelor's degree in Psychology with a focus in Human Factors. He holds seven professional certifications: Certified Scrum Professional - ScrumMaster (CSP-SM), Certified Scrum Professional - Product Owner (CSP-PO), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), Lean Six Sigma Green Belt (LSSGB), and IT Service Management Foundation (ITIL). He is a member of the Scrum Alliance, the Project Management Institute, and the Institute of Electrical and Electronics Engineers.

He has been actively involved with the Project Management Institute (PMI) in the development of professional standards. He was a member of the team which produced the
Practice Standard for Work Breakdown Structures—Second Edition. Scott was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition, The Standard for Program Management—Fourth Edition, and The Practice Standard for Project Estimating—Second Edition. He was also a subject matter expert reviewer of content for the PMI EMEA Congress 2019, and he served as a member of the review team for the Scrum Alliance’s Global Scrum Gathering—New York City 2020.

Scott regularly speaks at in-person and virtual online conferences and other events around the globe where he delights audiences with presentations on agile, traditional, and hybrid project, program, portfolio, and PMO management. He integrates content on professional standards, best practices, and his first-hand experience with successful implementations. Scott uses everyday language and vibrant custom visuals to make complex topics clear and understandable, and he provides audiences with practical information they can use.

Scott resides in Los Angeles, California.

About Exceptional PPM and PMO Solutions

Our mission is to help organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives.

Exceptional PPM and PMO Solutions provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. Our expertise spans agile, traditional waterfall, and hybrid approaches.

While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage.

Exceptional PPM and PMO Solutions has a Delighted Client Guarantee™. Our proven approach organizes projects into manageable deliverables with success criteria. When our clients are delighted with the results, we get paid.

For more information, visit https://www.Exceptional-PMO.com.

About the Los Angeles Chapter of the Project Management Institute (PMI-LA)

The Los Angeles chapter (PMI-LA) was chartered by the Project Management Institute in 1974. The chapter's vision is "PMI-LA will be recognized as a premier PMI chapter for the advancement of project management and a benchmark for other PMI chapters." Its mission is “To provide opportunities for individual growth in project management and increase corporate awareness of the project management profession.” For more on the PMI-LA, visit
https://pmi-la.org. The chapter's hashtag is #PMILA.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2020 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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Gartner Featured Content by Exceptional PPM and PMO Solutions CEO Scott M. Graffius

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The photo was taken during Gartner VP Cathleen Blanton’s session on IT Governance at the Gartner IT Symposium/Xpo in Orlando, Florida on October 20, 2019.

The quote on metrics ("If you don’t collect any metrics, you’re flying blind. If you collect and focus on too many, they may be obstructing your field of view.") is from
Agile Scrum: Your Quick Start Guide with Step-by-Step InstructionsScott M. Graffius, Author; Chris Hare and Colin Giffen, Technical Editors.

The whole context of the presentation was on governance and decision-making. Cathleen conveyed that the idea for the slide pictured was that if you measure something that matters, you can use those metrics to drive better behavior through visibility and focus.

About Scott M. Graffius

Scott M. Graffius, CSP-SM, CSP-PO, CSM, CSPO, PMP, ITIL, LSSGB is a project management expert, consultant, award-winning author, and international speaker. He is a Principal Consultant and the CEO of Exceptional PPM and PMO Solutions™, a professional services firm, where he helps clients strengthen their project management capabilities and realize their strategic objectives and business initiatives. Before that, he ran and supervised the delivery of projects and programs in public and private companies with businesses ranging from e-commerce to advanced technology, manufacturing, entertainment, and more. Scott is the author of two award-winning books on agile project management,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 978-1533370242) and Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change (ISBN-13: 978-1072447962). Scott's content has been used by businesses, governments, and universities—including Gartner, Cisco, RSA, Ford, LITE-ON Technology Corporation, Liberty Mutual Group, the New Zealand Ministry of Education, Tufts University, James Madison University, Santa Clara University, Brigham Young University, Texas A&M University, The Open University, Asia Pacific University of Technology and Innovation, and others. He regularly speaks at in-person and virtual online conferences and other events around the world. Additional information is available in Scott’s full bio at https://www.exceptional-pmo.com/who_we_are/bio.

About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive. There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

Scott M. Graffius' first book,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 978-1533370242), provides readers with practical information they can use to get benefits from the most popular agile framework, Scrum. It presents top practices from successful implementations based on Scott's hands-on experience and 116 diverse sources such as the Scrum Alliance, the Project Management Institute, MIT, the IEEE, Gartner, and the Software Engineering Institute. The publication garnered 17 first place awards from national and international competitions. Scott and his book have been featured in Yahoo Finance, Computer Weekly, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications. To learn more, visit https://agilescrumguide.com.

About Exceptional PPM and PMO Solutions

Exceptional PPM and PMO Solutions helps client organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid models. While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage. Exceptional PPM and PMO Solutions provides a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.

About Cathleen Blanton

Cathleen Blanton, Vice President at Gartner, is a member of their Public Sector Government team. She focuses on U.S. Federal agencies, covering strategic planning, governance, and ensuring IT enables businesses and mission value. Cathleen specializes in helping CIOs position themselves to partner with executive counterparts on the issues that help their organizations achieve outcomes in both efficiency and mission effectiveness. She takes an approach that is both pragmatic and tailored to organizations’ culture. For more information, visit
https://www.gartner.com.

About Gartner IT SymposiumXpo

Gartner IT Symposium/Xpo is billed as “the world's most important gathering of CIOs and IT executives.” The conference enables more than 9,000 attendees to shape the future of IT and business strategies. For details, visit
https://www.gartner.com/en/conferences/na/symposium-us.

About Gartner

Gartner, Inc. (NYSE: IT) is the world’s leading research and advisory company and a member of the S&P 500. Their products and services include research, executive programs, consulting, and conferences. Gartner equips business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow. To learn more, visit
https://www.gartner.com.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2020 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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Exceptional PPM and PMO Solutions CEO Scott M. Graffius to Speak on Strategic Alignment at CIE Chapter of Project Management Institute

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Exceptional PPM and PMO Solutions CEO
Scott M. Graffius will present “10 Ways to Score and Prioritize Project Proposals Based on Multiple Factors, Including Strategic Alignment” at an event of the California Inland Empire Chapter of the Project Management Institute (PMICIE).

  • Date: February 9, 2021
  • Time: 6:00-8:00 p.m. Pacific Standard Time
  • Location: Virtual

Everyone is welcome to attend (PMICIE membership is not required). For more information and to register for the event, visit
here.

Speaker Bio

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management consultant, practitioner, award-winning author, and keynote speaker. Content from his books, speaking engagements, and more has been used by businesses, governments, and universities, including: Gartner, Cisco, Ford, Qantas, Atlassian, Bayer, the United States Department of Energy, the New Zealand Ministry of Education, Tufts University, Texas A&M, and others. Thinkers360 named Scott a Top 20 Global Thought Leader and Influencer on Agile. His full-length bio is available at:
https://bit.ly/bio-smg.

About Exceptional PPM and PMO Solutions

Exceptional PPM and PMO Solutions helps client organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage. Exceptional PPM and PMO Solutions provides a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.

About the Project Management Institute California Inland Empire (PMICIE) Chapter

The PMICIE—chartered by the Project Management Institute in 2002—is based in Rancho
Cucamonga, California. Committed to the advancement of the project management profession, the Chapter provides its members with networking, training, and professional development opportunities. Its website is https://pmicie.org.




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Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2020 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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Exceptional PPM and PMO Solutions Founder and CEO Scott M. Graffius to Speak at Microsoft Conference

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🔥 Update: The conference recorded sessions and made the videos available to the public. The video for Scott's session is included at the end of this post.

Scott M. Graffius, Founder and CEO of Exceptional PPM and PMO Solutions, will present “But First, the Team!” at the Microsoft Azure Community Conference 2020, a multi-track virtual event running from November 24-26, 2020.

  • Location: Virtual event
  • Session description on conference website
  • Date and time — Pacific Standard Time: Tuesday, November 24th from 8:30-9:30 p.m. PST
  • Date and time — India Standard Time: Wednesday, November 25th from 10:00-11:00 a.m. IST

For more information and to register for the virtual event, visit
https://www.azconf.dev/#home.

Description of Talk

Want great Cloud or Web Development projects? Among other things, it takes a great team! Enter Bruce Tuckman's phases of team development — a model that’s stood the test of time because it remains highly relevant and beneficial. If you are a leader (or aspire to be one), a member of a team (or may be in one in the future), or a just looking to develop your skills, this talk (based on Tuckman's model, but with fresh angle) will give you a practical framework with actionable tips for working in and leading teams successfully. You'll learn about the five phases — Forming, Storming, Norming, Performing, and Adjourning — including detailed descriptions of each along with proven strategies for addressing challenges or issues that may occur along the way. You'll understand how to use the model to your advantage by effectively navigating all of the phases, from team set-up to the after-party!

Speaker Bio

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management consultant, practitioner, award-winning author, and international speaker. Content from his books, speaking engagements, and more has been featured and used by media outlets, publications, businesses, governments, and universities including Yahoo Finance, Computer Weekly, Innovation Project Management, MobileAppDaily, Gartner, Cisco, RSA, Ford, Qantas, Atlassian, Bayer, the United States Department of Energy, the New Zealand Ministry of Education, Tufts University, James Madison University, Santa Clara University, Texas A&M University, Virginia Tech, and others. Thinkers360 named Scott a global top thought leader and influencer on Agile. His full-length bio is available
here.



About the Azure Community Conference 2020

The Azure Community Conference (#AzConfDev) is a three-day multi-track conference running from November 24-26, 2020. It is aimed at Cloud and Web Developers working with open source and cloud native technologies on the Microsoft Stack. The event hosts technology experts from around the globe to educate, network, and share their expertise with attendees on:

  • .NET/C#/ASP.NET/Developer Technologies (anything that runs on Azure);
  • Front-end/Javascript Frameworks/UI/UX;
  • DevOps and Cloud Native Technologies on Azure;
  • Data, IoT, and Application Security;
  • Life Hacks / Career & Work Skills; and
  • Other developer-centric topics.

Usually conducted in-person in Bangalore, India, the event is virtual this year.

To learn more about the conference, visit
https://www.azconf.dev/#home.

About Exceptional PPM and PMO Solutions

Exceptional PPM and PMO Solutions helps client organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage. Exceptional PPM and PMO Solutions provides a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.

Update on December 5, 2020

If you missed the live Microsoft Azure Community Conference 2020, recordings of the sessions are now on YouTube. Scott's talk is at at
https://www.youtube.com/watch?v=IePi5Z67sYc and the video is shown below.





Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2020 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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Exceptional PPM and PMO Solutions CEO Scott M. Graffius Quoted in Publication of National Academy of Sciences

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Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions and award-winning author, was quoted in a publication of the National Academy of Sciences.

The respective content is: “If you don’t collect any metrics, you’re flying blind. If you collect and focus on too many, they may be obstructing your field of view.” — Graffius, Scott M. (2016).
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. North Charleston, SC: CreateSpace.

Chris Hare and Colin Giffen were Technical Editors on Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions.

For details on the respective National Academy of Sciences publication, see the
accompanying PDF.

About Scott M. Graffius

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management consultant, practitioner, award-winning author, and keynote speaker. Content from his books, speaking engagements, and more has been used by businesses, governments, and universities, including: Gartner, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the New Zealand Ministry of Education, Tufts University, Texas A&M, and others. Thinkers360 named Scott a Top 20 Global Thought Leader and Influencer on Agile. His full-length bio is available at:
https://bit.ly/bio-smg.



About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott M. Graffius is the CEO of Exceptional PPM and PMO Solutions™, a professional services firm, where he partners with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott’s first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards an it has been featured by over 30 media outlets and publications. The book is available in paperback and ebook/Kindle
formats in the United States and around the world. To learn more, visit AgileScrumGuide.com.

About Exceptional PPM and PMO Solutions

Exceptional PPM and PMO Solutions helps client organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage. Exceptional PPM and PMO Solutions provides a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.

About the National Academy of Sciences

The National Academy of Sciences (NAS) is a United States nonprofit organization. NAS is part of the National Academies of Sciences, Engineering, and Medicine, along with the National Academy of Engineering and the National Academy of Medicine.

As a national academy, new members of the organization are elected annually by current members, based on their distinguished and continuing achievements in original research. Election to the National Academy is one of the highest honors in the scientific field. Members of the National Academy of Sciences serve pro bono as "advisers to the nation" on science, engineering, and medicine. The group holds a congressional charter under Title 36 of the United States Code.

Founded in 1863 as a result of an Act of Congress that was approved by Abraham Lincoln, the NAS is charged with "providing independent, objective advice to the nation on matters related to science and technology. … to provide scientific advice to the government 'whenever called upon' by any government department."

To learn more about the NAS, visit their website at
http://nasonline.org.

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Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2020 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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Scott M. Graffius to Speak on Team Leadership at PMI Netherlands Chapter

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Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions, will present "Navigate the Phases of Team Development with Speed and Agility" at a virtual event of the Netherlands Chapter of the Project Management Institute on Thursday, January 21, 2021.


Scott's speaker reel video, and details on his speaking engagements, are available
here.

About Scott M. Graffius

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management consultant, practitioner, award-winning author, and international speaker. Content from his books, speaking engagements, and more has been used by businesses, governments, and universities, including: Gartner, Oracle, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the New Zealand Ministry of Education, Tufts University, Texas A&M, and others. Thinkers360 named Scott a Top 20 Global Thought Leader and Influencer on Agile. His full-length bio is available at:
https://bit.ly/bio-smg.



About Exceptional PPM and PMO Solutions

Exceptional PPM and PMO Solutions helps client organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage. Exceptional PPM and PMO Solutions provides a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.

About the Netherlands Chapter of the Project Management Institute

The Netherlands Chapter of the Project Management Institute endeavors to deliver maximum value to its members and other stakeholders by providing an environment — inclusive of activities and events — supporting the development, certification, and networking of current and aspiring project, program, and portfolio management professionals. To learn more, visit the Chapter's website at https://pmi-nl.nl.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2021 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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Exceptional PPM and PMO Solutions CEO Scott M. Graffius to Speak at Scottish Summit 2021 Conference

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🔥 Update: The Scottish Summit 2021 tech conference recorded sessions and made the videos available to the public. The video for Scott's session is included at the end of this post.

Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions, will lead a session on achieving more benefits from agile at Scottish Summit 2021 on Saturday, February 2021. The tech conference is normally conducted as an in-person gathering at the University of Strathclyde Technology and Innovation Centre in Glasgow, UK. In 2021, the event will be virtual.

• Location: Virtual
• Date: Saturday, February 27, 2021

For more information and to register for the conference, visit
https://scottishsummit.com.

About Scott M. Graffius

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management consultant, practitioner, award-winning author, and keynote speaker. Content from his books, speaking engagements, and more has been used by businesses, governments, and universities, including: Gartner, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the New Zealand Ministry of Education, Tufts University, Texas A&M, and others. Thinkers360 named Scott a Top 20 Global Thought Leader and Influencer on Agile. His full-length bio is available at:
https://bit.ly/bio-smg.

About Exceptional PPM and PMO Solutions

Exceptional PPM and PMO Solutions helps client organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage. Exceptional PPM and PMO Solutions provides a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.

About Scottish Summit 2021

Scottish Summit is a diverse and inclusive tech conference that features a broad range of topics presented by the best speakers. It provides attendees with an excellent experience in a fun, relaxed, and friendly environment. Normally conducted as an in-person gathering at the University of Strathclyde Technology and Innovation Centre in Glasgow, UK, the event will be virtual in 2021. To learn more, visit https://scottishsummit.com.

Update on March 5, 2021

If you missed the event, recordings of sessions are now available on YouTube. Scott's talk is at https://www.youtube.com/watch?v=ydwIehQdLKU and the video is also shown below.





Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2020 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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Exceptional PPM and PMO Solutions CEO Scott M. Graffius to Speak at Scottish Summit 2021 Conference

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🔥 Update: The Scottish Summit 2021 tech conference recorded sessions and made the videos available to the public. The video for Scott's session is included at the end of this post.

Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions, will lead a session on achieving more benefits from agile at Scottish Summit 2021 on Saturday, February 2021. The tech conference is normally conducted as an in-person gathering at the University of Strathclyde Technology and Innovation Centre in Glasgow, UK. In 2021, the event will be virtual.

• Location: Virtual
• Date: Saturday, February 27, 2021

For more information and to register for the conference, visit
https://scottishsummit.com.

About Scott M. Graffius

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management consultant, practitioner, award-winning author, and keynote speaker. Content from his books, speaking engagements, and more has been used by businesses, governments, and universities, including: Gartner, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the New Zealand Ministry of Education, Tufts University, Texas A&M, and others. Thinkers360 named Scott a Top 20 Global Thought Leader and Influencer on Agile. His full-length bio is available at:
https://bit.ly/bio-smg.

About Exceptional PPM and PMO Solutions

Exceptional PPM and PMO Solutions helps client organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage. Exceptional PPM and PMO Solutions provides a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.

About Scottish Summit 2021

Scottish Summit is a diverse and inclusive tech conference that features a broad range of topics presented by the best speakers. It provides attendees with an excellent experience in a fun, relaxed, and friendly environment. Normally conducted as an in-person gathering at the University of Strathclyde Technology and Innovation Centre in Glasgow, UK, the event will be virtual in 2021. To learn more, visit https://scottishsummit.com.

Update on March 5, 2021

If you missed the event, recordings of sessions are now available on YouTube. Scott's talk is at https://www.youtube.com/watch?v=ydwIehQdLKU and the video is also shown below.





Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2020 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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Exceptional PPM and PMO Solutions Founder and CEO Scott M. Graffius to Speak at IT Pro Dev Connections 2020

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🔥 Update: The conference recorded sessions and made the videos available to the public. The video for Scott's session is included at the end of this post.

Scott M. Graffius, Founder and CEO of Exceptional PPM and PMO Solutions, will present a session on team leadership at IT Pro | Dev Connections 2020. Normally conducted in-person in Athens, Greece, the conference will be a virtual event this year.

  • Dates: December 12-13, 2020
  • Location: Virtual (online from Athens, Greece)
  • For details and to register for the conference, visit itprodevconnections.gr

Scott's session will be on Saturday, December 12th at 5:30-6:15 p.m. local (Athens, Greece) Eastern European Standard Time (7:30-8:15 a.m. Pacific Standard Time).

About Scott M. Graffius

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management consultant, practitioner, award-winning author, and international speaker. Content from his books, speaking engagements, and more has been used by businesses, governments, and universities, including: Gartner, Oracle, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the New Zealand Ministry of Education, Tufts University, Texas A&M, and others. Thinkers360 named Scott a Top 20 Global Thought Leader and Influencer on Agile. His full-length bio is available
here.



About Exceptional PPM and PMO Solutions

Exceptional PPM and PMO Solutions helps client organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage. Exceptional PPM and PMO Solutions provides a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.

About IT Pro | Dev Connections 2020 Conference

IT Pro | Dev Connections 2020 is a tech conference serving the Greek technical communities — inclusive of
autoexec.gr, azureheads.gr, sqlschool.gr, *ngThess, VMUG Greece, Ministry Of Testing, MS Learn, Thessaloniki.NETThessaloniki Software Testing and QA, Cloud Experts, and Hotelier ITPRO — and others in the region and around the world. Normally conducted in-person in Athens, Greece, it will be held on December 12-13, 2020 as a virtual event. To learn more and register for the conference, visit itprodevconnections.gr.

Update on December 16, 2020

If you missed the event, recordings of sessions are now available on YouTube. Scott's talk is at https://www.youtube.com/watch?v=n0JVK99OLpE and the video is also shown below.




Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2020 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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Scott M. Graffius to Speak on Leadership at DevConf.CZ 2021 Tech Conference

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🔥 Update: The DevConf.CZ 2021 conference recorded sessions and made the videos available to the public. The video for Scott's session is included at the end of this post.

Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions, will present "But First, the Team!" at DevConf.CZ 2021. Now in its 13th year, the Red Hat sponsored conference will bring together developers, DevOps engineers, and other contributors to open source technologies. Usually conducted in-person in the Czech Republic, DevConf.CZ will be a virtual event in 2021 and run from February 18-20. For more information and to register for the conference, visit
https://www.devconf.info/cz/.

Attendees of Scott's session may be eligible to receive continuing education unit (CEU) credit, equivalent to 0.75 hour. For reporting with the Project Management Institute (PMI), it’s 0.75 professional development unit (PDU), under the Leadership category. For reporting with the Scrum Alliance, it’s 0.75 Scrum educational unit (SEU), under either the Learning category or the Events category. For reporting with other organizations, refer to their respective instructions.

About Scott M. Graffius

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management consultant, practitioner, award-winning author (
Agile Scrum and Agile Transformation), and international speaker. Content from his books, speaking engagements, and more has been used by businesses, governments, and universities, including: Gartner, Oracle Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the New Zealand Ministry of Education, Tufts University, Texas A&M, and others. Thinkers360 named Scott a Top 20 Global Thought Leader and Influencer on Agile. His full-length bio is available at https://www.scottgraffius.com/bio.html.



About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott M. Graffius is the CEO of
Exceptional PPM and PMO Solutions™, a professional services firm, where he partners with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott’s first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards an it has been featured by over 30 media outlets and publications. The book is available in paperback and ebook/Kindle formats in the United States and around the world. To learn more, visit AgileScrumGuide.com.

About Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits. Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a revealing behind-the-scenes account of a successful agile implementation at a global entertainment company. The award-winning book is available in paperback and ebook/Kindle formats in the United States and around the world.

About Exceptional PPM and PMO Solutions

Exceptional PPM and PMO Solutions helps client organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage. Exceptional PPM and PMO Solutions provides a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.

About DevConf.CZ 2021

DevConf.CZ 2021 is the 13th annual, free, Red Hat sponsored conference for developers, admins, DevOps engineers, testers, and other contributors to open source technologies. The conference includes topics on Linux, middleware, virtualization, storage, cloud, mobile, tech leadership, and more. Usually conducted in-person in the Czech Republic, DevConf.CZ 2021 will be a virtual event this year, running from February 18-20. Visit https://www.devconf.info/cz/.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2021 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.

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Exceptional PPM and PMO Solutions CEO Scott M. Graffius to Speak at Microsoft M365 Saturday Coimbatore 2020 Conference

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Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions, will present "Want Great IT? It Takes a Great Team!" at the M365 Saturday Coimbatore 2020 Conference. The virtual event will bring together IT professionals involved or interested in Microsoft Collaboration and Cloud technologies on Saturday, December 19, 2020. For more information and to register for the conference, visit
spsevents.org/event/m365coimbatore2020.

Attendees of Scott's session may be eligible to receive continuing education unit (CEU) credit, equivalent to 0.75 hour. For reporting with the Project Management Institute (PMI), it’s 0.75 professional development unit (PDU), under the Leadership category. For reporting with the Scrum Alliance, it’s 0.75 Scrum educational unit (SEU), under either the Learning category or the Events category. For reporting with other organizations, refer to their respective instructions.

About Scott M. Graffius

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management consultant, practitioner, award-winning author (
Agile Scrum and Agile Transformation), and international speaker. Content from his books, speaking engagements, and more has been used by businesses, governments, and universities, including: Gartner, Oracle Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the New Zealand Ministry of Education, Tufts University, Texas A&M, and others. Thinkers360 named Scott a Top 20 Global Thought Leader and Influencer on Agile. His full-length bio is available at https://www.scottgraffius.com/bio.html.



About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott M. Graffius is the CEO of
Exceptional PPM and PMO Solutions™, a professional services firm, where he partners with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott’s first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards an it has been featured by over 30 media outlets and publications. The book is available in paperback and ebook/Kindle formats in the United States and around the world. To learn more, visit AgileScrumGuide.com.

About Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits. Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a revealing behind-the-scenes account of a successful agile implementation at a global entertainment company. The award-winning book is available in paperback and ebook/Kindle formats in the United States and around the world.

About Exceptional PPM and PMO Solutions

Exceptional PPM and PMO Solutions helps client organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage. Exceptional PPM and PMO Solutions provides a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.

About M365 Saturday Coimbatore 2020

M365 Saturday Coimbatore will bring together Information Technology professionals to share best practices, lessons learned, and more related to Microsoft Collaboration and Cloud technologies. The conference will be held as a virtual event on Saturday, December 19, 2020. To learn more, visit
spsevents.org/event/m365coimbatore2020.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2020 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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Scott M. Graffius to Present 'Navigate the Phases of Team Development with Speed and Agility' at PMI Monterey Bay Chapter


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Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions, will present "Navigate the Phases of Team Development with Speed and Agility" at a virtual event of the Monterey Bay Chapter of the Project Management Institute on April 15, 2021. For more information and to register for the event, visit
https://www.meetup.com/PMI-MontereyBay/events/277035774.

About Scott M. Graffius



Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB has generated hundreds of millions of dollars of business value in aggregate for the organizations he has served. He is an agile project management practitioner, consultant, award-winning author, and international speaker. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from Scott's books (
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions and Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change), workshops, speaking engagements, and more have been featured and used by businesses, governments, and universities including Gartner, Microsoft, Oracle, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the United States Army, the New Zealand Ministry of Education, Tufts University, Texas A&M University, Penn State, Virginia Tech, University of Waterloo, Loughborough University London, and others. Thinkers360 named Scott a global top thought leader and influencer in three domains: Agile, Digital Transformation, and GovTech. His full-length bio is available at https://www.exceptional-pmo.com.




About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott M. Graffius is the CEO of
Exceptional PPM and PMO Solutions™, a professional services firm, where he partners with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott’s first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards an it has been featured by over 30 media outlets and publications. The book is available in paperback and ebook/Kindle formats in the United States and around the world. To learn more, visit AgileScrumGuide.com.

About Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits. Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a revealing behind-the-scenes account of a successful agile implementation at a global entertainment company. The award-winning book is available in paperback and ebook/Kindle formats in the United States and around the world.

About Exceptional PPM and PMO Solutions

Exceptional PPM and PMO Solutions helps client organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage. Exceptional PPM and PMO Solutions provides a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.

About the Monterey Bay Chapter of the Project Management Institute

Chartered by the Project Management Institute in 2004, the Monterey Bay Chapter serves the Southwest North America region—more specifically, Monterey, Santa Cruz, and San Benito Counties in California. The chapter is committed to advancing the project management profession by sharing knowledge and providing training and networking activities to its members and stakeholders. To learn more, visit the PMI Monterey Bay Chapter's website at https://pmi-mbay.org.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2021 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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How Leveraging the Phases of Team Development -- Forming, Storming, Norming, Performing, and Adjourning -- Can Help Your Teams Be Happier and More Productive

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2021 Update

Teams (agile or otherwise) go through phases of development, and Bruce Wayne Tuckman established a popular framework on the subject. According to Tuckman, all five phases—Forming, Storming, Norming, Performing, and Adjourning—are necessary for teams to grow and deliver results. Scott M. Graffius developed a related custom illustration, Phases of Team Development, which he revises periodically. He released an updated version of the visual on January 4, 2021. This article features the new version of the Phases of Team Development illustration along with a brief overview of the characteristics and strategies for each phase. The new image is shown below, and read on for information on permission requests and downloadable high-resolution versions of the visual.

Five Phases of Team Development

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How to cite: Graffius, Scott M. (2021). Phases of Team Development. Digital Object Identifier (DOI): 10.13140/RG.2.2.22040.42246.
For permission requests, see below.

1. Forming


Characteristics of Forming include displaying eagerness, socializing, generally polite tone, sticking to safe topics, being unclear about how one fits in, and some anxiety and questioning. Strategies for this phase include taking the ‘lead,’ being highly visible, facilitating introductions, providing the ‘big picture,’ establishing clear expectations, communicating success criteria, and ensuring that response times are quick.

2. Storming

Traits of Storming include resistance, lack of participation, conflict related to differences of feelings and opinions, competition, high emotions, and starting to move towards group norms. Strategies for this phase include requesting and encouraging feedback, identifying issues and facilitating their resolution, normalizing matters, and building trust by honoring commitments.

3. Norming

Features of Norming include an improved sense of purpose and understanding of goals, higher confidence, improved commitment, team members are engaged and supportive, relief—lowered anxiety, and starting to develop cohesion. Strategies for this phase include recognizing individual and team efforts, proving opportunities for learning and feedback, and monitoring the ‘energy’ of the team.

4. Performing

Characteristics of Performing include higher motivation, elevated trust and empathy, individuals typically deferring to the team's needs, effective production, consistent performance, and demonstrations of interdependence and self-management (also referred to as self-organization). Strategies for this phase include ‘guiding from the side’ (minimal intervention), celebrating successes, and encouraging collective decision-making and problem-solving.

5. Adjourning

Typical traits of Adjourning (also referred to as Transitioning or Mourning) include a shift to process orientation, sadness, recognition of team and individual efforts, and disbanding. Strategies for this phase include recognizing change, providing an opportunity for summative team evaluations (which may go by
lessons learned, post-project review, retrospective, or another label), providing an opportunity for individual acknowledgments, and celebrating the team's accomplishments—which may involve a party and possibly an after-party.

The illustration summarizes the above information—and it shows how performance fluctuates as teams move through each phase. This information may be helpful for looking at your team.

Downloadable High-Resolution Versions of Visual

Scott M. Graffius, the creator and owner of the Phases of Team Development illustration, has downloadable high-resolution versions of the visual on his website. Links follow:



For permission requests, contact the email address noted in the illustration.

Bibliography

Select list of publications

  • Alford, J. (2019, April 11). Our Co-Production Journey: From Sandpits to Bird Boxes. London, United Kingdom: Imperial College London.
  • Bennett, M., Gadlin, H., & Marchand, C. (2018). Collaboration Team Science: Field Guide. Rockville, MD: National Institutes of Health.
  • Couture, N. (2016, October 27). A Note About Teams. CIO. Boston, MA: International Data Group (IDG).
  • Daly, L. (2002). Identify Your Project Management Team’s Level of Development and Facilitate It to Success. Paper presented at Project Management Institute Annual Seminars and Symposium, San Antonio, TX. Newtown Square, PA: Project Management Institute.
  • Deloitte (2017). Digital Era Technology Operating Models, Volume 2. New York, NY: Deloitte Touche Tohmatsu Limited.
  • Finkelstein, S. (2017, October 29). Why Companies Should Hire Teams, Not Individuals. The Wall Street Journal. New York, NY: The Wall Street Journal.
  • Forbes (2018, April 23). How to Fast-Track Any Team to Success. Forbes. New York, NY: Forbes.
  • Forbes (2012, October 27). How the iPad Mini is Defining Tim Cook’s Apple. Forbes. New York, NY: Forbes.
  • Glover, P. (2012, March 13). Team Conflict: Why It’s a Good Thing. Fast Company. New York, NY: Mansueto Ventures.
  • Graffius, Scott M. (2021). Phases of Team Development. Los Angeles, CA: Scott M. Graffius. Digital Object Identifier (DOI): 10.13140/RG.2.2.22040.42246. 
  • Jovanovic, M., Mesquida, A., Radaković, N., & Mas, A. (2016). Agile Retrospective Games for Different Team Development Phases. Journal of Universal Computer Science, 22: 1489-1508.
  • Kane, G. C. (2014, October 7). Why Your Company is Probably Measuring Social Media Wrong. MIT Sloan Management Review. Cambridge, MA: MIT Sloan Management Review.
  • KPMG (2017). The Digital Fund, Season 2. Amstelveen, Netherlands: KPMG International.
  • Madden, D. (2019, May 19). The Four Stages of Building a Great Team – and the One Where Things Usually Go Wrong. Inc. Magazine. New York, NY: Inc. Magazine.
  • Makar, A. (2011, July 13). Lessons Learned in Norming and Performing Team Development Phases. Louisville, KY: TechRepublic.
  • Martinuzzi, B. (2012, June 8). Six Tips Guaranteed to Reduce Workplace Frustrations. New York, NY: American Express Company.
  • Microsoft (2019, June 15). Is the Latest Technology the Key to Your Team’s Success, or is There Something Else? Microsoft Developer Support. Accessed at: https://devblogs.microsoft.com/premier-developer/is-the-latest-technology-the-key-to-your-teams-success-or-is-there-something-else. Redmond, WA: Microsoft.
  • Mocko, G., & Linnerud, B. (2016). Measuring the Effects of Goal Alignment on Innovative Engineering Design Projects. International Journal of Engineering Education, 32: 55-63.
  • Romanelli, M. (2019, September 11). Teamwork Accelerated. PM Times. Newmarket, Ontario, Canada: Macgregor Communications.
  • Riggs, A. (2020, October 15). Why I Start All My Video Meetings with Collaborative Games (Spoiler: It’s Not Boredom). Amsterdam, the Netherlands: The Next Web (TNW).
  • Rowley, D., & Lange, M. (2007). Forming to Performing: The Evolution of an Agile Team. IEEE Computer Society Proceedings. Agile 2007, 1: 408-414.
  • Scrum Alliance (2020). Learning Objectives Examples. Denver, CO: Scrum Alliance.
  • Sakpal, M. (2020, March 3. Learn How to Debunk These Five Restructuring Myths. Stamford, CT: Gartner, Inc.
  • Stern, S. (2018, September 26). Is Your Team Working the Rory Underwood Way? Financial Times. London, United Kingdom: The Financial Times, a Nikkei Company.
  • Telford, R. (2013, June 4). This is Where It Gets Interesting. Armonk, NY: International Business Machines (IBM) Corporation.
  • Tuckman, B. W. (1965). Developmental Sequence in Small Groups. Psychological Bulletin, 63: 384-399.
  • Tuckman, B. W., & Jensen, M. A. C. (1977). Stages of Small-Group Development Revisited. Group and Organizational Studies, 2 (4): 419-427.
  • United States Army (2015). Innovative Learning: A Key to National Security. Washington, DC: United States Army.
  • Watkins, M. D. (2016, June). Leading the Team You Inherit. Harvard Business Review. Brighton, MA: Harvard Business Publishing.
  • World Health Organization (2012). Being an Effective Team Player. Accessed at: https://www.who.int/patientsafety/education/curriculum/course4_handout.pdf. Geneva, Switzerland: World Health Organization.

About Scott M. Graffius




Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, award-winning author (Agile Scrum and Agile Transformation), and international speaker. Content from his books, speaking engagements, and more has been featured and used by media outlets, publications, businesses, governments, and universities including Yahoo Finance, Computer Weekly, Innovation Project Management, MobileAppDaily, Gartner, Oracle, Cisco, RSA, Ford, Liberty Mutual Group, Qantas, Atlassian, Bayer, Bosch, the National Academy of Sciences, the United States Department of Energy, the United States Army, the New Zealand Ministry of Education, Tufts University, James Madison University, Santa Clara University, Texas A&M University, Virginia Tech, and others. Thinkers360 named Scott a global top thought leader and influencer in three domains: Agile, Digital Transformation, and GovTech. His full-length bio is available here.

About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott M. Graffius is the CEO of Exceptional PPM and PMO Solutions™, a professional services firm, where he partners with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott’s first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards an it has been featured by over 30 media outlets and publications. The book is available in paperback and ebook/Kindle formats in the United States and around the world. To learn more, visit AgileScrumGuide.com.

About Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits. Based on actual events, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a revealing behind-the-scenes account of a successful agile implementation at a global entertainment company. The award-winning book is available in paperback and ebook/Kindle formats in the United States and around the world.

About Exceptional PPM and PMO Solutions

Exceptional PPM and PMO Solutions helps client organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage. Exceptional PPM and PMO Solutions provides a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.

The short URLs for this blog post are http://bit.ly/tuckman-2021 and http://bit.ly/2021-t.

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Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2021 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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Exceptional PPM and PMO Solutions CEO Scott M. Graffius to Speak on Team Leadership at North Alabama Chapter of the Project Management Institute

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Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions, will be speaking on team leadership at an event of the North Alabama Chapter of the Project Management Institute on January 27, 2021 at 11:00-12:00 Central Time. Everyone is welcome to attend the talk—membership in the Chapter is not required. To learn more and to register for the event, visit
https://bit.ly/pmi-nac.

About Scott M. Graffius

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB has generated hundreds of millions of dollars of business value in aggregate for the organizations he has served. He is an agile project management practitioner, consultant, award-winning author (
Agile Scrum and Agile Transformation), and international speaker. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from Scott's books, speaking engagements, and more have been featured and used by businesses, governments, and universities including Gartner, Microsoft, Oracle, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the United States Army, the New Zealand Ministry of Education, Tufts University, James Madison University, Santa Clara University, Brigham Young University, Texas A&M University, Virginia Tech, and others. Thinkers360 named Scott a global top thought leader and influencer in three domains: Agile, Digital Transformation, and GovTech. His full-length bio is available at https://www.scottgraffius.com/bio.html.



About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott M. Graffius is the CEO of
Exceptional PPM and PMO Solutions™, a professional services firm, where he partners with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott’s first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards an it has been featured by over 30 media outlets and publications. The book is available in paperback and ebook/Kindle formats in the United States and around the world. To learn more, visit AgileScrumGuide.com.

About Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits. Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a revealing behind-the-scenes account of a successful agile implementation at a global entertainment company. The award-winning book is available in paperback and ebook/Kindle formats in the United States and around the world.

About Exceptional PPM and PMO Solutions

Exceptional PPM and PMO Solutions helps client organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage. Exceptional PPM and PMO Solutions provides a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.

About the North Alabama Chapter of the Project Management Institute

The North Alabama Chapter of the Project Management Institute (PMI-NAC) was initially formed in 1990 as the Tennessee Valley Chapter. Since its formation other PMI Chapters were formed in Birmingham, AL; Memphis, TN; Nashville, TN; Chattanooga, TN; and Knoxville, TN. In 2002, the Chapter was renamed the North Alabama Chapter to best reflect the area it serves. The PMI-NAC's mission is to provide leadership and value to members, communities and industries in north Alabama through the provision of information, professional development, and activities that advance the project management profession. To learn more, visit the Chapter's website at https://pmi-nac.org.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2021 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.

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Exceptional PPM and PMO Solutions CEO Scott M. Graffius to Speak at California Institute of Advanced Management

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Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions, will be speaking at the California Institute of Advanced Management, where he will deliver a talk on team development to an audience of MBA students and professors on March 13, 2021.

About Scott M. Graffius

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB has generated hundreds of millions of dollars of business value in aggregate for the organizations he has served. He is an agile project management practitioner, consultant, award-winning author (
Agile Scrum and Agile Transformation), and international speaker. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from Scott's books, speaking engagements, and more have been featured and used by businesses, governments, and universities including Gartner, Microsoft, Oracle, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the United States Army, the New Zealand Ministry of Education, Tufts University, James Madison University, Santa Clara University, Brigham Young University, Texas A&M University, Virginia Tech, and others. Thinkers360 named Scott a global top thought leader and influencer in three domains: Agile, Digital Transformation, and GovTech. His full-length bio is available at https://www.scottgraffius.com/bio.html.



About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott M. Graffius is the CEO of
Exceptional PPM and PMO Solutions™, a professional services firm, where he partners with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott’s first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards an it has been featured by over 30 media outlets and publications. The book is available in paperback and ebook/Kindle formats in the United States and around the world. To learn more, visit AgileScrumGuide.com.

About Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits. Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a revealing behind-the-scenes account of a successful agile implementation at a global entertainment company. The award-winning book is available in paperback and ebook/Kindle formats in the United States and around the world.

About Exceptional PPM and PMO Solutions

Exceptional PPM and PMO Solutions helps client organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage. Exceptional PPM and PMO Solutions provides a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.

About the California Institute of Advanced Management

The California Institute of Advanced Management (CIAM) is a non-profit, boutique university specializing in one single, revolutionary MBA program, designed to provide its students with "battle ready" business skills for today's ever-changing business world. Whether a student wants to be an entrepreneur, enhance their value to their existing employer, or transition to a new career, the CIAM's MBA program will help get them where they want to go. To learn more, visit CIAM's website at https://www.ciam.edu.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2021 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
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Scott M. Graffius to Lead Talk on Team Development at Alaska Chapter of the Project Management Institute

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Scott M. Graffius — agile project management expert, consultant (CEO of Exceptional PPM and PMO Solutions), award-winning author (
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions and Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change), and international speaker — will present "Navigate the Phases of Team Development with Speed and Agility" at an online event of the Alaska Chapter of the Project Management Institute on January 27, 2021, from 6:00-7:00 p.m. Alaska Standard Time. To learn more and to register for the event, visit https://pmiak.org/index.php/component/eventbooking/january-chapter-meeting.

About Scott M. Graffius

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB has generated hundreds of millions of dollars of business value in aggregate for the organizations he has served. He is an agile project management practitioner, consultant, award-winning author, and international speaker. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from Scott's books, speaking engagements, and more have been featured and used by businesses, governments, and universities including Gartner, Microsoft, Oracle, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the United States Army, the New Zealand Ministry of Education, Tufts University, James Madison University, Santa Clara University, Brigham Young University, Texas A&M University, Virginia Tech, and others. Thinkers360 named Scott a global top thought leader and influencer in three domains: Agile, Digital Transformation, and GovTech. His full-length bio is available at
https://www.scottgraffius.com/bio.html.




About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott M. Graffius is the CEO of
Exceptional PPM and PMO Solutions™, a professional services firm, where he partners with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott’s first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards an it has been featured by over 30 media outlets and publications. The book is available in paperback and ebook/Kindle formats in the United States and around the world. To learn more, visit AgileScrumGuide.com.

About Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits. Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a revealing behind-the-scenes account of a successful agile implementation at a global entertainment company. The award-winning book is available in paperback and ebook/Kindle formats in the United States and around the world.

About Exceptional PPM and PMO Solutions

Exceptional PPM and PMO Solutions helps client organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage. Exceptional PPM and PMO Solutions provides a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.

About the Alaska Chapter of the Project Management Institute

The mission of the Alaska Chapter of the Project Management Institute is to provide a forum for professional project managers to promote the principles of the Project Management Institute through networking with other project managers, sharing project experiences, providing and receiving training, and supporting project managers in their certification and continuing professional development efforts. To learn more, visit the chapter's website at https://pmiak.org.

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© Copyright 2021 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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Scott M. Graffius Delivering Talk to Technology Professionals at ConFoo Conference

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Agile project management influencer and Exceptional PPM and PMO Solutions CEO Scott M. Graffius will be speaking at the ConFoo Developer Conference 2021. He will present “But First, the Team!” to an audience of technology professionals on Wednesday, February 24, 2021, from 3:15-4:00 p.m. EST.


About Scott M. Graffius

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB has generated hundreds of millions of dollars of business value in aggregate for the organizations he has served. He is an agile project management practitioner, consultant, award-winning author, and international speaker. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from Scott's books (
Agile Scrum and Agile Transformation), workshops, speaking engagements, and more have been featured and used by businesses, governments, and universities including Gartner, Microsoft, Oracle, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the United States Army, the New Zealand Ministry of Education, Tufts University, James Madison University, Santa Clara University, Brigham Young University, Texas A&M University, Virginia Tech, and others. Thinkers360 named Scott a global top thought leader and influencer in three domains: Agile, Digital Transformation, and GovTech. His full-length bio is available at https://www.scottgraffius.com/bio.html.




About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott M. Graffius is the CEO of
Exceptional PPM and PMO Solutions™, a professional services firm, where he partners with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott’s first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards an it has been featured by over 30 media outlets and publications. The book is available in paperback and ebook/Kindle formats in the United States and around the world. To learn more, visit AgileScrumGuide.com.

About Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits. Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a revealing behind-the-scenes account of a successful agile implementation at a global entertainment company. The award-winning book is available in paperback and ebook/Kindle formats in the United States and around the world.

About Exceptional PPM and PMO Solutions

Exceptional PPM and PMO Solutions helps client organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage. Exceptional PPM and PMO Solutions provides a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.

About the ConFoo Developer Conference

ConFoo is a multi-technology conference for development professionals. It features a stellar lineup of renown international speakers, new, innovative and surprising topics, and networking opportunities. The annual event is normally conducted in-person in Montreal, Québec, Canada. In 2021, ConFoo will be entirely online. To learn more and register for the conference, visit https://confoo.ca/en.

Let's Connect

Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2021 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.


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