#DelightedClientGuarantee
11 Most Valuable Technology Certifications
19 April 2019
🔥 A newer version of this article is here.
In Technology, there's no substitute for experience. However, certifications remain a valuable tool for advancing one's career. Employers want candidates with up-to-date knowledge and skills, and certifications demonstrate a person’s mastery of the respective subject. Eleven certifications emerged as the most valuable in Technology and two of them are related to project management. [1] [2]
These are the most highly valued technology certifications today:
1. Certified ScrumMaster (CSM)
2. AWS Certified Solutions Architect
3. Certified Ethical Hacker (CEH)
4. Certified Information Systems Security Professional (CISSP)
5. Cisco Certified Network Associate (CCNA)
6. Cisco Certified Network Professional (CCNP)
7. CompTIA A+
8. Global Information Assurance Certification (GIAC)
9. ITIL
10. Microsoft Certified Solutions Expert: Cloud Platform and Infrastructure
11. Project Management Professional (PMP)
If you're interested in learning about the project management related certifications, visit the Scrum Alliance for the Certified ScrumMaster (CSM) and the Project Management Institute for the Project Management Professional (PMP).
Many employers prefer to hire certified professionals, especially those who also have college degrees and successful work experience to accompany them. Those who invest in professional credentials typically enjoy larger salaries among other benefits.
Sources:
[1] Robert Half. “Which IT Certifications are Most Valuable?” The Robert Half Blog. October 4, 2018, https://www.roberthalf.com/blog/salaries-and-skills/which-it-certifications-are-most-valuable.
[2] Robert Half Technology (2018). Technology Salary Guide 2019. Menlo Park, CA: Robert Half International, Inc.
About Exceptional PPM and PMO Solutions
Our mission is to help organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives.
Exceptional PPM and PMO Solutions provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. Our expertise spans agile, traditional waterfall, and hybrid approaches.
While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage.
Exceptional PPM and PMO Solutions has a Delighted Client Guarantee™. Our proven approach organizes projects into manageable deliverables with success criteria. When our clients are delighted with the results, we get paid.
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A version of this article also appears at ScottGraffius.com and AgileScrumGuide.com. Both of those sites and Exceptional-PMO.com are owned by Scott M. Graffius.
© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Exceptional PPM and PMO Solutions™ and Exceptional Agility™ Principal Consultant Scott M. Graffius Spoke at 40 Conferences and Other Events Across 17 Countries in 2021
27 December 2021
Scott M. Graffius, CEO and Principal Consultant of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, delivered 40 dynamic, engaging, and diverse sessions at conferences and other events across 17 countries in 2021. His sessions spanned leadership, technical project management (inclusive of agile, waterfall, and hybrid approaches to project, program, portfolio, and PMO management), and strategic and business management. Graffius incorporated everyday language and vibrant custom visuals to make complex topics clear and understandable, and he provided audiences with practical information they can use. His engagements were highly rated by both attendees and event organizers.
Here's an abridged list his 40 sessions in 2021 (most recent shown first):
1. 🇺🇸 | Private event
2. 🇺🇸 | Private event
3. 🇺🇸 | DevOps Experience 2021 Conference
4. 🇦🇲 | Frug'Agile Conference Armenia 2021
5. 🇺🇸 | Private event
6. 🇺🇸 | IEEE Day 2021
7. 🇧🇷 | Private event
8. 🇬🇧 | BSides Newcastle England 2021 InfoSec Conference
9. 🇺🇸 | Private event
10. 🇧🇷 | Agile Trends Gov Conference 2021
11. 🇺🇸 | Private event
12. 🇭🇰 | Private event
13. 🇺🇸 | Florida Suncoast Chapter of the Project Management Institute
14. 🇺🇸 | Private event
15. 🇺🇸 | Central Virginia Chapter of the Project Management Institute
16. 🇸🇪 | Private event
17. 🇱🇹 | DevOps Pro Europe 2021 Conference
18. 🇺🇸 | Southwest Virginia Chapter of the Project Management Institute
19. 🇬🇧 | Private event
20. 🇱🇺 | Luxembourg Chapter of the Project Management Institute
21. 🇬🇧 | Private event
22. 🇺🇸 | Monterey Bay Chapter of the Project Management Institute
23. 🇦🇺 | Private event
24. 🇳🇿 | New Zealand Chapter of the Project Management Institute
25. 🇮🇪 | Private event
26. 🇺🇸 | Southern Nevada Chapter of the Project Management Institute
27. 🇺🇸 | California Institute of Advanced Management
28. 🇦🇺 | Private event
29. 🇬🇧 | Scottish Summit 2021
30. 🇫🇮 | Finland Chapter of the Project Management Institute
31. 🇨🇦 | ConFoo Developer Conference 2021
32. 🇺🇸 | Private event
33. 🇨🇿 | DevConf.CZ 2021 Conference
34. 🇺🇸 | Private event
35. 🇺🇸 | California Inland Empire Chapter of Project Management Institute
36. 🇺🇸 | Private event
37. 🇩🇪 | Private event
38. 🇺🇸 | Alaska Chapter of the Project Management Institute
39. 🇺🇸 | North Alabama Chapter of Project Management Institute
40. 🇳🇱 | Netherlands Chapter of the Project Management Institute
Visit https://ScottGraffius.com/publicspeaker.html for detailed listings, videos (where available), testimonials, and more.
About Scott M. Graffius
Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, LSSGB, ITIL | High resolution photo available here
Follow @scottgraffius
Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, award-winning author, and international speaker. He has generated over 1.75 billion dollars of business value in aggregate for the organizations he has served. Graffius is the founder, CEO, and principal consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, based in Los Angeles, California. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from his books (Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions and Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change), workshops, speaking engagements, and more have been featured and used by businesses, governments, and universities including Gartner, Microsoft, Deloitte, Oracle, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the United States Army, Project Management Institute, the IEEE, the New Zealand Ministry of Education, Tufts University, Texas A&M University, Virginia Tech, Penn State, Warsaw University of Technology, University of Waterloo, Loughborough University London, and others. Graffius has spoken at 58 conferences and other events around the world, including Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, India, Ireland, Lithuania, Luxembourg, Netherlands, New Zealand, Sweden, United Kingdom, and the United States. Thinkers360 named Graffius a global top thought leader and influencer in four domains: Agile, Change Management, Digital Transformation, and GovTech.
His full bio is available at https://Exceptional-PMO.com.
Connect with Scott on Twitter, Facebook, and LinkedIn.
About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.
There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.
With clear and easy to follow step-by-step instructions, Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:
- Implement and use the most popular agile framework―Scrum;
- Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
- Support innovation and drive competitive advantage.
Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”
Winner of 17 first place awards.
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle worldwide. Some links by country follow.
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇭🇺 Hungary
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇮🇱 Israel
- 🇮🇹 Italy
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇳🇴 Norway
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 UAE
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
About Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change
Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.
Based on actual events, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.
The award-winning book by Scott M. Graffius is available in paperback and ebook/Kindle worldwide. Some links by country follow.
- 🇦🇺 Australia
- 🇦🇹 Austria
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 United Arab Emirates
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
About Exceptional PPM and PMO Solutions
Exceptional PPM and PMO Solutions™ and our Exceptional Agility™ subsidiary provides client organizations with advisory, training, speaking, embedded talent, and facilitative consulting services to help them advance their agile project, program, portfolio, and PMO management capabilities to best realize their strategic objectives and business initiatives, making them more competitive and valuable. Our seven core values are integrity, objectivity, collaboration, persistence, innovation, continuous learning and improvement, and exceptional results. We confidently provide a Delighted Client Guarantee™. For details, visit https://Exceptional-PMO.com.
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
The short link for this article is: https://bit.ly/forty21
© Copyright 2021 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Exceptional PPM and PMO Solutions Principal Consultant Scott M. Graffius Has Delighted Audiences at 82 Conferences and Other Events Across 24 Countries
17 December 2022
Scott M. Graffius — agile practitioner, consultant (Exceptional PPM and PMO Solutions™ and Exceptional Agility™ subsidiary), multi award-winning author, and thought leader and influencer — is a highly sought-after international keynote speaker. Businesses, professional associations, governments, and universities have invited him to deliver talks and workshops on agile, project management, and technology leadership. To date, he's spoken at 82 conferences and other events across 24 countries, including Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, Hungary, India, Ireland, Lithuania, Luxembourg, Nepal, Netherlands, New Zealand, Romania, Sweden, Switzerland, United Arab Emirates, United Kingdom, and the United States.
Committed to giving back, a set amount of work is provided pro bono (no charge) to non-profits and charities.
To learn more, visit our blog and newsroom. Also see the public speaker section of Graffius's website.
#Agile #AgileCoach #AgileProjectManagement #Agility #Business #Collaboration #Culture #Development #DevOps #Innovation #InternationalSpeaker #IT #KeynoteSpeaker #Leadership #Management #MVP #OrganizationalAgility #PMO #Product #Project #ProjectManagement #PublicSpeaker #Software #Speaker #Strategic #Sustainability #Team #Tech #Technology #Tradecraft
About Scott M. Graffius
Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi award-winning author, and international speaker. He has generated over $1.75 billion of business value in aggregate for the organizations he has served. Graffius is the founder, CEO, and principal consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from his books (Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions and Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change), workshops, speaking engagements, and more have been featured and used by businesses, professional associations, governments, and universities including Microsoft, Oracle, Cisco, Gartner, Deloitte, Project Management Institute, IEEE, SANS Institute, U.S. Soccer Federation, English Institute of Sport, Ford, Qantas, Atlassian, Wrike, Bayer, National Academy of Sciences, United States Department of Energy, United States Army, New Zealand Ministry of Education, Amsterdam Public Health Research Institute, Tufts University, Texas A&M University, Warsaw University of Technology, University of Waterloo, National University of Ireland Galway, Zurich University of Applied Sciences, and others. Graffius has spoken at 82 conferences and other events around the world, including Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, Hungary, India, Ireland, Lithuania, Luxembourg, Nepal, Netherlands, New Zealand, Romania, Sweden, Switzerland, United Arab Emirates, United Kingdom, and the United States. Thinkers360 named Graffius a global top thought leader and influencer in four domains: Agile, Change Management, Digital Transformation, and GovTech.
His full bio is available at https://Exceptional-PMO.com.
Connect with Scott on Twitter, Facebook, and LinkedIn.
About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.
There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.
With clear and easy to follow step-by-step instructions, Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:
- Implement and use the most popular agile framework―Scrum;
- Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
- Support innovation and drive competitive advantage.
Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”
Winner of 17 first place awards.
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle worldwide. Some links by country follow.
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇭🇺 Hungary
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇮🇱 Israel
- 🇮🇹 Italy
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇳🇴 Norway
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 UAE
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
About Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change
Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.
Based on actual events, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.
The award-winning book by Scott M. Graffius is available in paperback and ebook/Kindle worldwide. Some links by country follow.
- 🇦🇺 Australia
- 🇦🇹 Austria
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 United Arab Emirates
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
About Exceptional PPM and PMO Solutions
Exceptional PPM and PMO Solutions™ and our Exceptional Agility™ subsidiary provides client organizations with advisory, training, speaking, embedded talent, and facilitative consulting services to help them advance their agile project, program, portfolio, and PMO management capabilities to best realize their strategic objectives and business initiatives, making them more competitive and valuable. Our seven core values are integrity, objectivity, collaboration, persistence, innovation, continuous learning and improvement, and exceptional results. We confidently provide a Delighted Client Guarantee™. To learn more, visit https://Exceptional-PMO.com.
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
The short link for this article is: https://bit.ly/global-agile
© Copyright 2022 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Exceptional PPM and PMO Solutions™ and Exceptional Agility™ Presents Project Scoring and Prioritization Kit
24 February 2023
Project and program management focus on “doing the work right,” while project portfolio management (PPM) deals with “doing the right work.” PPM is a vital part of ensuring the success of the organization’s overall strategic plan.
This Project Portfolio Management Project Prioritization Scoring Tool (2023 edition) uses an array of primarily objective criteria to help technology and business leaders assess and prioritize projects to best achieve strategic objectives. Exceptional PPM and PMO Solutions™ and Exceptional Agility™ provides this tool a basic example for review and potential adaptation and adoption. The strategic objectives, criteria, scales, and other details must be tailored to your organization’s unique needs.
A high-resolution version of the infographic (5.6 MB PDF) is available here.
About Exceptional PPM and PMO Solutions, and Exceptional Agility
Led by Scott M. Graffius, Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™ provides organizations with advisory, training, speaking, embedded talent, and facilitative consulting services to help them build and advance their agile project, program, portfolio, and PMO management capabilities and results to best realize their strategic objectives and initiatives, making them more competitive and valuable.
The firm and its people and content has been featured and used by businesses, professional associations, governments, and universities. Examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, New Zealand Ministry of Education, Yale University, Tufts University, and many others.
To learn more, visit https://www.Exceptional-PMO.com.
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
The short link for this article is: https://bit.ly/ppm-2023
© Copyright 2023 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
Exceptional PPM and PMO Solutions™ and Exceptional Agility™ Presents Agile Timeline Infographic
02 March 2023
When did Agile begin? Some say the answer is 2001, but that date doesn't appropriately reflect history. Agile's origins — including incremental software development — can be clearly traced back to 1957. Agile has a relatively long and colorful history. Many key events occurred before, during, and after 2001.
Agile Has a Long and Colorful Heritage: A Timeline Infographic highlights key events and advancements in agile over time. A criteria for inclusion is that each entry has one or more objective and credible citation(s). This infographic references matters spanning from 1957 to 2008; it's not an exhaustive list of every possible event.
A high-resolution version of the infographic (618 KB PDF) is available here.
About Exceptional PPM and PMO Solutions, and Exceptional Agility
Led by Scott M. Graffius, Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™ provides organizations with advisory, training, speaking, embedded talent, and facilitative consulting services to help them build and advance their agile project, program, portfolio, and PMO management capabilities and results to best realize their strategic objectives and initiatives, making them more competitive and valuable.
The firm and its people and content has been featured and used by businesses, professional associations, governments, and universities. Examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, New Zealand Ministry of Education, Yale University, Tufts University, and many others.
To learn more, visit https://www.Exceptional-PMO.com.
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
The short link for this article is: https://bit.ly/agilehistory
© Copyright 2023 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
Exceptional PPM and PMO Solutions Founder Scott M. Graffius Speaking at DevOps Institute's SKILup Day Conference
13 April 2023
Scott M. Graffius — Founder of Exceptional PPM and PMO Solutions™ and Exceptional Agility™ subsidiary — has delivered 84 talks and workshops on agile, project management, and technology leadership at conferences and other events across 25 countries.
His newest engagement will be at SKILup Days, an online conference presented by the DevOps Institute. Graffius will deliver "The Science of High-Performance Teams” on April 26, 2023 to a global audience of DevOps Engineers, Developers, Software Engineers, Testing and QA Experts, CI/CD Engineers, Heads of DevOps, Cloud Engineers, and others interested or involved in DevOps. Here's the current agenda (note: times are subject to change).
Registration is free. Sign up here: https://www.devopsinstitute.com/skilup-days-registration.
About Exceptional PPM and PMO Solutions, and Exceptional Agility
Led by Scott M. Graffius, Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™ provides organizations with advisory, training, speaking, embedded talent, and facilitative consulting services to help them build and advance their agile project, program, portfolio, and PMO management capabilities and results to best realize their strategic objectives and initiatives, making them more competitive and valuable.
The firm and its people and content has been featured and used by businesses, professional associations, governments, and universities. Examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, New Zealand Ministry of Education, Yale University, Tufts University, and many others.
About the DevOps Institute
DevOps Institute is a global learning community that empowers the people who power IT – helping them develop both the professional and personal expertise to make the most of DevOps in both their business and their career.
Focused on all things DevOps, including site reliability engineering (SRE), DevSecOps, and whatever’s next, the DevOps Institute supports professionals at all levels in bringing greater human connection to the world of IT. Providing deep practical knowledge, a welcoming professional network, cutting-edge research, respected certification programs, and unique insider events, the DevOps Institute’s goal is to give people the confidence and know-how to transform their team, their organization, their career, and beyond.
Visit https://www.devopsinstitute.com to learn more.
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
The short link for this article is: https://bit.ly/io-apr-2023
© Copyright 2023 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
"AI is a Team Sport: A Confluence of Diverse Technical and Soft Skills are Crucial for Success" by Exceptional PPM and PMO Solutions' Founder Scott M. Graffius
01 May 2023
This article covers the significance of well-rounded AI teams, including how both soft and technical skills are critical and fuel success. It’s informed by Exceptional PPM and PMO Solutions Founder Scott M. Graffius' work with AI teams as well as research and coverage from DARPA, IBM, IEEE, MIT, Microsoft, Software Engineering Institute, Stanford University, United States Artificial Intelligence Institute, and others (all listed in the bibliography section of this article). This story was first published at: https://ScottGraffius.com.
Introduction
Artificial Intelligence (AI) has emerged as a transformative force across a growing number of industries, revolutionizing how we live, work, and interact. From autonomous vehicles and virtual assistants to personalized recommendations and medical diagnoses, AI systems have become integral to our daily lives. Behind these cutting-edge, life-changing solutions are AI teams that possess a combination of soft skills—also known as core skills, interpersonal skills, people skills, power skills, transferable skills, or transversal skills—and technical expertise.
This article highlights the synergy between soft skills and technical skills in the world of AI. While technical skills provide the general foundation for AI development, it’s the soft skills that elevate AI projects to new heights. From effective communication and critical thinking to leadership and teamwork, soft skills play a pivotal role in translating technical knowledge and capabilities into real-world applications.
The thesis of this article is that the successful development and application of AI requires a combination of soft skills and technical expertise. Technical competencies alone are not enough. Rather, it’s the combination and integration of soft and technical skills that truly unlocks the power of AI.
Next, this article focuses on the importance of soft skills in the AI landscape, highlighting how they complement and enhance technical abilities. The collaboration between these skill sets drives AI innovation.
Understanding Soft Skills in AI Teams
In the realm of AI, technical expertise often takes center stage. However, soft skills advance the successful outcomes of AI projects, as they facilitate effective communication, foster collaboration, and promote critical thinking. Soft skills are powerful facilitators of success.
Soft skills encompass a range of interpersonal and cognitive abilities that enable teams to work harmoniously, adapt to evolving challenges, and solve complex problems. In the AI landscape, where multidisciplinary teams come together to create innovative solutions, these soft skills are essential.
Effective communication stands at the forefront of soft skills in AI. AI teams must articulate complex technical concepts in a manner that is understandable to diverse stakeholders, including non-technical staff and internal or external customers/users. Clear communication promotes collaboration and ensures alignment of purpose and objectives throughout the AI development lifecycle.
Soft skills such as problem-solving and critical thinking are vital as well. AI teams frequently encounter multifaceted challenges, and it is through these soft skills that teams can identify potential bottlenecks, navigate complexities, and devise innovative solutions. By leveraging critical thinking, AI team members can evaluate different approaches, consider ethical implications, and make informed decisions that shape the development and application of AI systems.
Leadership and teamwork skills are also paramount. AI projects involve team members from diverse backgrounds, including data scientists, engineers, domain experts, designers, and others. Effective leadership enables the coordination of efforts and guides the project towards success. Similarly, teamwork skills foster an environment of trust and respect, promoting synergy among team members and enhancing overall productivity.
Recognizing the importance of soft skills in AI is crucial for fostering a balanced and effective team dynamic. It ensures that AI teams possess the interpersonal and cognitive abilities necessary to bring AI projects to fruition. The integration of soft skills alongside technical expertise sets the stage for a cohesive team capable of tackling complex AI challenges with agility and innovation.
The role of technical skills—including how they intersect with soft skills to create a powerful combination that drives success—are covered next.
The Role of Technical Skills in AI Teams
Technical skills provide the tools and knowledge required to design, build, and implement AI systems. This section explores the role that technical skills play in AI and their specific applications in various stages of AI projects.
- Programming Languages and Algorithms: Proficiency in programming languages such as Python, Java, or R is essential. These languages enable team members to write efficient code, manipulate and analyze data, and implement machine learning algorithms. Understanding algorithms, from classic ones like linear regression to cutting-edge deep learning models, empowers AI professionals to leverage mathematical principles and statistical techniques to train and optimize AI systems.
- Data Analysis and Management: AI relies on data, making data analysis and management skills crucial. AI team members need to be adept at collecting, cleaning, and preprocessing data, ensuring its quality and relevance. They must possess the knowledge of statistical methods, data visualization techniques, and data engineering practices to extract insights from complex datasets and prepare them for AI model training.
- Machine Learning and Neural Networks: Technical skills in machine learning are at the heart of AI systems. Understanding machine learning algorithms, such as decision trees, support vector machines, or convolutional neural networks, enables AI team members to create models that can learn from data and make intelligent predictions or decisions. Expertise in neural networks and deep learning architectures equips professionals with the ability to develop complex models capable of handling tasks like image recognition, natural language processing, and reinforcement learning.
- AI Frameworks and Tools: Proficiency in AI frameworks and tools (such as TensorFlow, Keras, PyTorch, Caffe, Scikit-learn, and others) are essential for building AI systems efficiently. These frameworks provide pre-built modules, libraries, and APIs that simplify the implementation of AI algorithms and models. Technical skills in utilizing these tools effectively enable AI team members to accelerate the development process, streamline model training, and optimize system performance.
- Domain Knowledge and Application-Specific Skills: Technical skills also encompass domain knowledge and application-specific expertise. Understanding the nuances of the industry or problem domain in which AI is being applied allows professionals to tailor AI solutions to meet specific requirements. For example, healthcare-focused AI projects may require knowledge of medical terminologies and regulatory considerations, while AI solutions for financial services may demand expertise in risk assessment and fraud detection.
Technical skills are essential for AI projects. They enable team members to translate concepts, theories, and algorithms into practical applications. However, technical skills alone are not sufficient for success. The collaborative nature of AI development and the need for a well-rounded AI team—including the synergy between technical skills and soft skills—is covered next.
The Power of Synergy: Soft Skills and Technical Skills in AI Teams
The convergence of soft skills and technical skills is where true innovation and breakthroughs occur. The successful development and application of AI systems rely not only on technical expertise but also on the harmonious integration of soft skills. Here’s some examples of the power of synergy between these skill sets, including how they work together to drive AI advancement:
- Effective Communication and Technical Expertise: Communication bridges the gap between AI professionals and others who may not possess technical backgrounds. AI experts with strong communication skills can articulate complex technical concepts in plain English, ensuring that everyone involved understands the goals, challenges, and progress of the project. By effectively conveying ideas, AI professionals foster collaboration, gather valuable insights, and create a shared vision for AI initiatives.
- Collaboration and Problem-Solving: Collaboration is at the core of AI development, and soft skills such as teamwork, empathy, and active listening facilitate effective collaboration among diverse team members. AI teams with strong collaboration skills can effectively pool their technical expertise, brainstorm ideas, and solve complex problems together. By leveraging their collective intelligence and diverse perspectives, AI teams can overcome challenges, refine AI models, and optimize the performance of AI solutions.
- Critical Thinking and Technical Innovation: Critical thinking, coupled with technical expertise, leads to innovative AI solutions. AI professionals with strong critical thinking skills can evaluate different approaches, challenge assumptions, and identify potential shortcomings or biases in AI models. They can think creatively to address issues such as data biases or fairness concerns, ensuring that AI systems are developed responsibly and ethically.
- Leadership and Team Empowerment: Effective leadership in AI projects involves establishing and maintaining a collaborative and inclusive environment, empowering team members, and harnessing their full potential. AI leaders with exceptional interpersonal abilities can inspire and motivate their team, foster a culture of continuous learning, and provide guidance in navigating complex technical challenges. They encourage interdisciplinary collaboration, respect diverse perspectives, and drive the team towards achieving AI objectives.
The synergy between soft skills and technical skills is the catalyst that drives AI projects towards success. It enables AI teams to go beyond technical expertise and develop AI systems that address real-world problems effectively. By embracing a holistic approach that values both soft skills and technical skills, organizations can foster an environment where AI thrives, resulting in innovative solutions that have a positive impact on society.
Strategies for developing and nurturing soft skills are covered next.
Developing and Advancing Soft Skills in AI Teams
AI teams need soft skills to be successful. Organizations and teams should prioritize the development and advancement of these skills. Here are some strategies to enhance soft skills and foster a well-rounded AI workforce:
- Training Programs and Workshops: Implement specialized training programs and workshops focused on enhancing soft skills. Offer courses in effective communication, leadership (including how to navigate the phases of team development), problem-solving, critical thinking, and collaboration. These programs can provide AI professionals with the necessary tools and techniques to effectively apply soft skills in their work.
- Interdisciplinary Collaboration and Knowledge Sharing: Encourage interdisciplinary collaboration by creating opportunities for AI team members to work alongside experts from diverse fields such as psychology, design, ethics, and business. This collaboration allows for cross-pollination of ideas, encourages different perspectives, and broadens the skill set of AI teams. Foster a culture of knowledge sharing, where professionals can learn from each other and leverage their collective experiences and expertise.
- Real-World Project Engagement: Provide AI team members with opportunities to work on (other) real-world projects, allowing them to apply their soft skills in practical scenarios. Engaging in projects that involve interaction with clients, end-users, and stakeholders helps AI team members develop effective communication, problem-solving, and teamwork skills.
- Continuous Learning and Professional Development: Encourage AI team members to engage in continuous learning and professional development activities. This can include attending conferences, participating in webinars, reading industry publications, and pursuing certifications in relevant areas. Promote a growth mindset among AI team members, emphasizing the importance of lifelong learning and staying current with the latest developments in both technical and soft skills domains.
- Mentorship and Coaching: Establish mentorship and coaching programs where experienced AI professionals guide and support individuals with less experience. Mentors can provide valuable insights, share their experiences, and offer guidance on developing skills. Regular feedback and coaching sessions help AI professionals identify areas for improvement and provide targeted development opportunities.
By implementing these strategies, organizations can cultivate a workforce that excels not only in technical skills but also in the essential soft skills required for AI success. Nurturing well-rounded AI professionals creates a collaborative and adaptive environment, where AI teams can effectively address complex challenges, drive innovation, and deliver impactful solutions.
The next section wraps up this exploration.
Conclusion
The successful development and application of AI systems rely on the synergy between soft skills and technical skills. While technical expertise forms the foundation, it's the integration of soft skills that elevates AI projects to new heights. Effective communication, collaboration, critical thinking, and leadership are among the key soft skills that enable AI teams to excel.
This article explored the significance of soft skills in AI, emphasizing their role in fostering effective teamwork, problem-solving, and innovation. It also acknowledged the indispensable role of technical skills in AI development, including programming languages, algorithms, data analysis, domain knowledge, and more.
Organizations can create well-rounded AI teams with a holistic set of abilities by embracing the power of synergy between soft skills and technical skills. AI team members with strong soft skills can effectively communicate their ideas, collaborate seamlessly, think critically, and provide leadership that empowers their teams.
To advance soft skills among AI professionals, organizations should invest in training programs, promote interdisciplinary collaboration, encourage continuous learning, and foster mentorship and coaching relationships. These efforts will help AI professionals develop the interpersonal and cognitive abilities necessary to thrive in the dynamic and collaborative AI landscape.
AI is a team sport that thrives on the confluence of soft skills and technical skills. By recognizing and embracing this synergy, organizations can unlock the full potential of AI, delivering innovative solutions that address real-world challenges and have a positive impact on the world.
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About Scott M. Graffius
Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi-award-winning author, and international keynote speaker. He is the Founder of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. He has generated over $1.9 billion of business value in aggregate for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books (Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions and Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change), talks, workshops, and more have been featured and used by businesses, professional associations, governments, and universities. Examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, Qantas, National Academy of Sciences, United States Department of Energy, New Zealand Ministry of Education, Yale University, Tufts University, and others. He has delighted audiences with dynamic and engaging talks and workshops on agile, project management, and technology leadership at 85 conferences and other events across 25 countries.
His full bio is available at https://Exceptional-PMO.com.
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