Project Management Isn't Magic
02 April 2019
"Project management isn’t magic. But high-caliber project management professionals can apply the tradecraft to organizations’ strategic initiatives and consistently complete them on-scope, on-budget, on-time, and on-satisfaction. Which is sort of magical."
— Scott M. Graffius, CEO, Exceptional PPM and PMO Solutions™
Exceptional PPM and PMO Solutions™ is a professional services firm. We partner with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. We provide project, program, portfolio, and PMO management services inclusive of agile, traditional, and hybrid approaches to development and delivery. Business results include upgraded responsiveness to business needs, faster delivery and time-to-market, improved on-budget performance, higher customer and stakeholder satisfaction, and greater competitive advantage.
For more information, you can review what we do, see who we are, visit our newsroom, read additional stories from our blog, and check out our diverse infographics (each brief article includes a link to a downloadable infographic):
- Agile Has a Long and Colorful Heritage: A Timeline Infographic.
- Dashboard Indicators for Effective Visualization of Project Status.
- Metrics for the Successful Management and Control of Projects in the Traditional Development Framework.
- Project Portfolio Management Project Scoring Tool.
- Project Roadmaps for Executives and Other Stakeholders.
- Realizing Higher Project Performance Through Project Management Maturity.
- Reversing Troubled Projects: Overview with Top Actions for Recovery.
- SaaS and On-Premises Models and Project Management Solutions.
About Scott M. Graffius
Scott M. Graffius is a technology leader, project management expert, consultant, international speaker, and award-winning author.
Scott is the CEO of Exceptional PPM and PMO Solutions, a professional services firm, where he partners with client companies to help them strengthen their project management capabilities and realize their strategic objectives and business initiatives.
A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’ book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards from national and international competitions. Credit is shared with Chris Hare and Colin Giffen, the technical editors on the publication. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, the Dallas Business Journal, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications. A trailer, high-resolution images, reviews, a detailed list of awards, and more are in the digital media kit at https://AgileScrumGuide.com. The book is available at Amazon, Barnes & Noble, Strand Books, Harvard Book Store, Books-a-Million, The Booksmith, and other retailers, distributors, and partners.
Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets, as well as experience spanning 20 countries.
Scott has a bachelor's degree in Psychology with a focus in Human Factors. He holds six professional certifications: Certified Scrum Professional (CSP), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), Lean Six Sigma Green Belt (LSSGB), and IT Service Management Foundation (ITIL). He is a member of the Scrum Alliance, the Project Management Institute, and the Institute of Electrical and Electronics Engineers (IEEE). Within the IEEE, Graffius is a member of the Computer Society, the Consumer Electronics Society, the Broadcast Technology Society, the Internet of Things Community, and the Consultants Network.
He has been actively involved with the Project Management Institute (PMI) in the development of professional global standards. He was a member of the team which produced the Practice Standard for Work Breakdown Structures—Second Edition. Scott was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition and The Standard for Program Management—Fourth Edition. He was also a subject matter expert reviewer of content for the PMI EMEA (Europe, Middle East and Africa) Congress 2019.
Scott regularly speaks at conferences and other events in the United States and internationally where he delights audiences with presentations on agile, traditional, and hybrid project, program, portfolio, and PMO management. He integrates content on professional standards, best practices, and his first-hand experience with successful implementations. Scott uses everyday language and custom vibrant visuals to make complex topics clear and understandable, and he provides audiences with practical information they can use. For additional information on Scott's speaking engagements, visit http://scottgraffius.com/publicspeaker.html.
Scott resides in Los Angeles, California.
About Exceptional PPM and PMO Solutions
Our mission is to help organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives.
Exceptional PPM and PMO Solutions provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. Our expertise spans agile, traditional waterfall, and hybrid approaches.
While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage.
Exceptional PPM and PMO Solutions has a Delighted Client Guarantee™. Our proven approach organizes projects into manageable deliverables with success criteria. When our clients are delighted with the results, we get paid.
For more information, visit https://www.Exceptional-PMO.com.
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© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Learn More About Exceptional PPM and PMO Solutions
01 February 2019
About Exceptional PPM and PMO Solutions
Our mission is to help organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives.
Exceptional PPM and PMO Solutions provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. Our expertise spans agile, traditional waterfall, and hybrid approaches.
While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage.
Exceptional PPM and PMO Solutions has a Delighted Client Guarantee™. Our proven approach organizes projects into manageable deliverables with success criteria. When our clients are delighted with the results, we get paid.
For more information, visit https://www.Exceptional-PMO.com.
You're invited to learn more about us:
- Visit our verified business profile at Inc. (https://www.inc.com/profile/exceptional-solutions),
- Review what we do (http://exceptional-pmo.com/what_we_do/),
- See who we are (http://exceptional-pmo.com/who_we_are/),
- Visit our newsroom (http://exceptional-pmo.com/newsroom/),
- Read our blog (http://exceptional-pmo.com/blog/),
- Check out our infographics (http://exceptional-pmo.com/Select-Resources/),
- Discover our limited edition Produce Planning Cards™ for agile teams (http://exceptional-pmo.com/Produce-Planning-Cards/), and
- Connect with us on social: like us on Facebook (https://www.facebook.com/ExceptionalPPM/), and follow us on Twitter (https://twitter.com/exceptional_llc) and LinkedIn (https://www.linkedin.com/company/exceptional-ppm-and-pmo-solutions/).
How can we help you?
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© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Exceptional PPM and PMO Solutions CEO Scott M. Graffius Speaks at Events Around the World
05 June 2020
Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions, delivers dynamic and engaging talks at in-person and online conferences and other events—public and private—around the world. He delights audiences with presentations on IT leadership and project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. Scott uses everyday language and vibrant custom visuals to make complex topics clear and understandable, and he provides audiences with information they can use. Check out his speaker reel (above).
Bio for Scott M. Graffius
Scott M. Graffius is a project management practitioner and consultant with expertise in project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. He is an award-winning author and international speaker. His content has been used by businesses, governments, and universities.
Scott is a Principal Consultant and the CEO of Exceptional PPM and PMO Solutions™, a professional services firm, where he helps clients strengthen their project management capabilities and realize their strategic objectives and business initiatives. The consultancy provides advisory, training, and facilitative consulting services related to governance and project, program, portfolio, and PMO management. The firm’s expertise spans agile, traditional waterfall, and hybrid approaches. While every engagement is unique, outcomes typically include getting more projects done, faster delivery time, improved on-budget performance, improved customer and stakeholder satisfaction, and more. Exceptional PPM and PMO Solutions™ confidently backs its services with a Delighted Client Guarantee™.
A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott’s first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 9781533370242). It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards from national and international competitions. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, Informa, Innovation Management, the Dallas Business Journal, Computer Weekly, the PM World Journal, BookLife by Publisher’s Weekly, NHD Podcast, Learning Solutions, Dr. Harold Kerzner’s Innovation Project Management, and additional media outlets and publications. The trailer, high-resolution images, reviews, a list of awards, and more are available in the digital media kit.
His second title, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change (ISBN-13: 9781072447962), was named one of the best Scrum books of all time by BookAuthority.
Scott's content has been used by businesses, governments, and universities—including Gartner, Cisco, RSA, Ford, LITE-ON Technology Corporation, Liberty Mutual Group, the State of Wisconsin, the New Zealand Ministry of Education, Tufts University, James Madison University, Santa Clara University, Brigham Young University, Texas A&M University, The Open University, Asia Pacific University of Technology and Innovation, and others.
Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets, as well as experience spanning 20 countries.
Scott has a bachelor's degree in Psychology with a focus in Human Factors. He holds seven professional certifications: Certified Scrum Professional - ScrumMaster (CSP-SM), Certified Scrum Professional - Product Owner (CSP-PO), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), Lean Six Sigma Green Belt (LSSGB), and IT Service Management Foundation (ITIL). He is a member of the Scrum Alliance, the Project Management Institute, and the Institute of Electrical and Electronics Engineers.
He has been actively involved with the Project Management Institute (PMI) in the development of professional standards. He was a member of the team which produced the Practice Standard for Work Breakdown Structures—Second Edition. Scott was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition, The Standard for Program Management—Fourth Edition, and The Practice Standard for Project Estimating—Second Edition. He was also a subject matter expert reviewer of content for the PMI EMEA Congress 2019, and he served as a member of the review team for the Scrum Alliance’s Global Scrum Gathering—New York City 2020.
Scott delivers dynamic and engaging talks at in-person and online events in the United States and around the world. He delights audiences with presentations on technology leadership and project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. Scott uses everyday language and vibrant custom visuals to make complex topics clear and understandable, and he provides audiences with information they can use. To learn more, visit here.
He resides in Los Angeles, California.
About Exceptional PPM and PMO Solutions
Exceptional PPM and PMO Solutions helps client organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid models. While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage. Exceptional PPM and PMO Solutions provides a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
© Copyright 2020 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Scott M. Graffius Named a Top 20 Global Thought Leader and Influencer on Agile
17 September 2020
Scott M. Graffius is the CEO of Exceptional PPM and PMO Solutions. Content from his award-winning books on agile project management, speaking engagements, and more has been used by businesses, governments, and universities including Gartner, Cisco, RSA, Ford, the United States Department of Energy, the United States Army, the New Zealand Ministry of Education, Tufts University, James Madison University, Santa Clara University, Brigham Young University, Texas A&M University, and others.
Thinkers360, the world’s first open platform for thought leaders and influencers, named Scott as a Top 20 Global Thought Leader and Influencer on Agile. Thinkers360's highly-differentiated and patent-pending approach to rating thought leaders and influencers factors each candidate’s diverse contributions and content such as articles, books, media coverage, podcasts, social media, speaking events, videos, and more.
About Scott M. Graffius
Scott M. Graffius is a project management practitioner and consultant with expertise in project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. He is an award-winning author and international speaker. His content has been used by businesses, governments, and universities.
Scott is a Principal Consultant and the CEO of Exceptional PPM and PMO Solutions™, a professional services firm, where he helps clients strengthen their project management capabilities and realize their strategic objectives and business initiatives. The consultancy provides advisory, training, and facilitative consulting services related to governance and project, program, portfolio, and PMO management. The firm’s expertise spans agile, traditional waterfall, and hybrid approaches. While every engagement is unique, outcomes typically include getting more projects done, faster delivery time, improved on-budget performance, improved customer and stakeholder satisfaction, and more. Exceptional PPM and PMO Solutions™ confidently backs its services with a Delighted Client Guarantee™.
A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott’s first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 9781533370242). It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book garnered 17 first place awards from national and international competitions. His second title, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change (ISBN-13: 9781072447962), was named one of the best Scrum books of all time by BookAuthority. Scott and his works have been featured by media outlets and publications including Yahoo Finance, Computer Weekly, the Boston Herald, NBC WRAL, Informa (UAE), Innovation Management (Netherlands), the Dallas Business Journal, the PM World Journal, ip-label (United Kingdom), BookLife by Publisher’s Weekly, Software Quality Management, Human-Station (France), Learning Solutions, DZone, Innovation Project Management by Dr. Harold Kerzner, NHD Podcast, and others.
Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets, as well as experience spanning 20 countries.
Scott has a bachelor's degree in Psychology with a focus in Human Factors. He holds seven professional certifications: Certified Scrum Professional - ScrumMaster (CSP-SM), Certified Scrum Professional - Product Owner (CSP-PO), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), Lean Six Sigma Green Belt (LSSGB), and IT Service Management Foundation (ITIL). He is a member of the Scrum Alliance, the Project Management Institute, and the Institute of Electrical and Electronics Engineers.
He has been actively involved with the Project Management Institute (PMI) in the development of professional standards. He was a member of the team which produced the Practice Standard for Work Breakdown Structures—Second Edition. Scott was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition, The Standard for Program Management—Fourth Edition, and The Practice Standard for Project Estimating—Second Edition. He was also a subject matter expert reviewer of content for the PMI EMEA Congress 2019, and he served as a member of the review team for the Scrum Alliance’s Global Scrum Gathering—New York City 2020.
Scott delivers dynamic and engaging talks at in-person and online events in the United States and around the world. He delights audiences with presentations on technology leadership and project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. Scott uses everyday language and vibrant custom visuals to make complex topics clear and understandable, and he provides audiences with information they can use. For details including his speaker reel video, visit the public speaker section of his website.
Content from Scott's award-winning books, speaking engagements, and more has been used by businesses, governments, and universities including Gartner, Cisco, RSA, Ford, LITE-ON Technology Corporation, Liberty Mutual Group, Atlassian, the United States Department of Energy, the United States Army, the State of Wisconsin, the New Zealand Ministry of Education, Tufts University, James Madison University, Santa Clara University, Brigham Young University, Texas A&M University, The Open University, Asia Pacific University of Technology and Innovation, and others.
He resides in Los Angeles, California.
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
© Copyright 2020 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Exceptional PPM and PMO Solutions CEO Scott M. Graffius Quoted in BMC Article on Software Metrics
21 April 2020
Shout out to Exceptional PPM and PMO Solutions™ CEO Scott M. Graffius for being quoted in BMC Software's article, Software Quality Metrics Explained. An excerpt from Graffius' first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions, heads up the BMC article. The content is “If you don’t collect any metrics, you’re flying blind. If you collect and focus on too many, they may be obstructing your field of view.” Thank you to Stephen Watts and BMC for including it!
About Scott M. Graffius
Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management consultant, practitioner, award-winning author, and keynote speaker. Content from his books, speaking engagements, and more has been used by businesses, governments, and universities including Gartner, Cisco, RSA, Ford, Liberty Mutual Group, Qantas, Atlassian, Bayer, the United States Department of Energy, the United States Army, the New Zealand Ministry of Education, Tufts University, James Madison University, Santa Clara University, Brigham Young University, Texas A&M University, The Open University, Asia Pacific University of Technology and Innovation, and others. Thinkers360 named Scott a global top thought leader and influencer. He resides in Los Angeles, California.
To learn more, see his full-length bio.
About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.
There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.
With clear and easy to follow step-by-step instructions, Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:
- Implement and use the most popular agile framework―Scrum;
- Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
- Support innovation and drive competitive advantage.
Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”
Winner of 17 first place awards.
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle worldwide. Some links by country follow.
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇭🇺 Hungary
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇮🇱 Israel
- 🇮🇹 Italy
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇳🇴 Norway
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 UAE
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
About Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change
Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.
Based on actual events, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.
The award-winning book by Scott M. Graffius is available in paperback and ebook/Kindle worldwide. Some links by country follow.
- 🇦🇺 Australia
- 🇦🇹 Austria
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 United Arab Emirates
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
About BMC Software
BMC Software, Inc. is an American enterprise software company. BMC offers SaaS-based and on-premises software and services in areas including cloud computing, IT service management, automation, IT operations, and mainframe.
BMC has unmatched experience in IT management, supporting 84% of the Forbes Global 100, and earning recognition as an ITSM Gartner Magic Quadrant Leader for six years running. Their solutions offer speed, agility, and efficiency to tackle business challenges in the areas of service management, automation, operations, and the mainframe.
For more information, visit their website at https://www.bmc.com.
About Exceptional PPM and PMO Solutions
Our mission is to help organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives.
Exceptional PPM and PMO Solutions provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. Our expertise spans agile, traditional waterfall, and hybrid approaches.
While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage.
Exceptional PPM and PMO Solutions has a Delighted Client Guarantee™. Our proven approach organizes projects into manageable deliverables with success criteria. When our clients are delighted with the results, we get paid.
To learn more, visit https://www.Exceptional-PMO.com.
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
© Copyright 2020 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.