Project Management
Leverage the Phases of Team Development -- Forming, Storming, Norming, Performing, and Adjourning -- to Help Your Teams be Happier and More Productive: 2024 Update
05 January 2024
This article was first published at ScottGraffius.com. Content reproduced here under license from Scott M. Graffius.
Introduction
Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius’ first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his ‘Phases of Team Development’ as a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning — inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.
Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and other leaders can apply the information to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams’ (and their own) happiness, productivity, and success.
Graffius initially developed his unique material in 2008, and he periodically refreshes it. This article (including the accompanying visual) provides the 2024 update to his ‘Phases of Team Development’ work.
Graffius’ work has “team development” in the title. Alternative terms — which may be interchangeable in the context of this article — include group development, group dynamics, team agility, team building, team coaching, team collaboration, teamcraft, team dynamics, team leadership, team optimization, team performance, team tradecraft, and teamwork.
Five Phases of Team Development
1. Forming
Characteristics of the Forming phase include displaying eagerness, socializing, generally polite tone, sticking to safe topics, unclear about how one fits in, and some anxiety and questioning.
Strategies for Forming include taking the ‘lead,’ being highly visible, facilitating introductions, providing the ‘big picture,’ establishing clear expectations, communicating success criteria, and ensuring response times are quick.
2. Storming
Traits of the Storming phase include some resistance, lack of participation, conflict based on differences of opinions, competition, and high emotions.
Strategies for Storming include requesting and encouraging feedback, identifying issues and facilitating their resolution, normalizing matters, and building trust by honoring commitments.
3. Norming
Features of the Norming phase include developing cohesion; purpose and goals are well-understood; more confident; improved commitment; members are engaged and supportive; and relief, lowered anxiety.
Strategies for Norming include delivering feedback, recognizing individual and team efforts, providing learning/upskilling opportunities, and monitoring the ‘energy’ of the team.
4. Performing
Characteristics of the Performing phase include demonstrations of interdependence and self-management; high motivation, trust, and empathy; individuals defer to team needs; producing deliverables effectively; and consistent performance.
Strategies for Performing include ‘guiding from the side’ (minimal intervention), highlighting successes, and encouraging collective decision-making and problem-solving.
5. Adjourning
Typical traits of the Adjourning phase (also referred to as the Transitioning or Mourning phase) include potential sadness, and disbanding of temporary teams.
Strategies for Adjourning include communicating change, conducting a summative team evaluation via a retrospective or lessons learned session, recognizing individual and team efforts and achievements, and celebrating the team's accomplishments (a party/after-party).
Conclusion
Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and other leaders can apply the information in this article and the accompanying visual to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams’ (and their own) happiness, productivity, and success.
This article provided a brief overview of the five phases of team development. Scott M. Graffius presents dynamic and engaging talks and workshops on this topic and more at conferences and other events (public and private/corporate) around the world. To learn more, visit here. For booking information, please complete a speaker engagement request form or email Scott M. Graffius.
If you're looking for additional information on this article (such as references/sources, citation details, or permission request information), read on.
Graffius’ Research is Widely Cited, Featured, and Used
Businesses, scientists, journalists, professional associations, government agencies, universities, and others around the world have featured and used prior — 2023 and earlier — editions of Scott M. Graffius’ ‘Phases of Team Development’ material. Here are a few examples:
- Academic Cooperation Association
- Adobe
- American Management Association
- Amsterdam Public Health Research Institute
- Bayer
- Boston University
- CodeMonk
- Dagen
- Deimos Aerospace
- Erste Bank
- FSU College of Medicine
- Hasso Plattner Institute (Hasso-Plattner-Institut für Digital Engineering GmbH)
- IEEE
- Innovify
- Life Sciences Trainers & Educators Network (LTEN)
- London South Bank University
- New Zealand Government
- Prima Resource
- Singapore University of Social Sciences
- Technical University of Munich
- Torrens University Australia
- UK Sports Institute
- University of Galway Ireland
- University of Graz Austria
- University of Waterloo
- US National Park Service
- Virginia Tech
- Warsaw University of Technology
- Yale University
- Zittau/Gorlitz University of Applied Sciences
- And many more
References/Sources
Select (partial) bibliography:
- Activision Blizzard (2022, September 9). Tackling the Talent Shortage: Identifying the Skills Critical for Game Development. Available at: https://www.activisionblizzard.com/content/atvi/activisionblizzard/ab-touchui/ab/web/en/newsroom/2022/09/tackling-the-talent-shortage.html.
- Alfateh, Maryam Ali Abu; Messaadia, Mourad; and Ali, Mazen (2023, September). Exploring the Dynamics of Team Formation in Human-Artificial Intelligence Collaboration. In 2023 International Conference on Decision Aid Sciences and Applications (DASA), pp. 384-388, DOI: 10.1109/DASA59624.2023.10286788.
- Alford, J. (2019, April 11). Our Co-Production Journey: From Sandpits to Bird Boxes. London, United Kingdom: Imperial College London.
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- Amsterdam Public Health Research Institute (2021). APH Quality Handbook. Amsterdam: Amsterdam Public Health Research Institute.
- Bandai Namco (n.d.). Teamwork Makes the Dream Work. Available at: https://bandainamcomobile.com/news/power-up-your-teamwork-how-bandai-namco-mobile-builds-stronger-teams.
- Bellet, C., De Neve, J., & Ward, G. (2019 October 14). Does Employee Happiness Have an Impact on Productivity? Saïd Business School WP 2019-13. Oxford, UK: Oxford University.
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- Brief, A. P. & Weiss, H. M. (2022, February). Organizational Behavior: Affect in the Workplace. Annual Review of Psychology, 53 (1): 279-307.
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- Couture, N. (2016, October 27). A Note About Teams. CIO. Boston, MA: International Data Group (IDG).
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- DevOps Institute (2021). 2021 Upskilling Enterprise DevOps Skills Report. Boca Raton, FL: DevOps Institute.
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- Dzombak, Rachel, & Palat, Jay (2021, August 30). 5 Ways to Start Growing an AI-Ready Workforce. Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University.
- Elliott, Joshua (n.d.). Artificial Social Intelligence for Successful Teams (ASIST). Arlington, VA: Defense Advanced Research Projects Agency (DARPA).
- Exceptional Agility (2023, January 1). Making Teams More Agile: Strategies and Benefits. Available at: https://exceptionalagility.com/blog/files/teams.html.
- Finkelstein, S. (2017, October 29). Why Companies Should Hire Teams, Not Individuals. The Wall Street Journal. New York, NY: The Wall Street Journal.
- Forbes (2018, April 23). How to Fast-Track Any Team to Success. Forbes. New York, NY: Forbes.
- Forbes (2012, October 27). How the iPad Mini is Defining Tim Cook’s Apple. Forbes. New York, NY: Forbes.
- Gartner (2020, December 15). How to Staff Your AI Team. Available at: https://www.gartner.com/smarterwithgartner/how-to-staff-your-ai-team.
- Glover, P. (2012, March 13). Team Conflict: Why It’s a Good Thing. Fast Company. New York, NY: Mansueto Ventures.
- Gorman, Austin (2023, April 27). How to Strengthen Your Soft Skills for AI and the Future of Work. Fast Company. Available at: https://www.fastcompany.com/90887540/how-to-strengthen-your-soft-skills-for-ai-and-the-future-of-work.
- Graffius, Scott M. (2023, October 13). The Science of High-Performance Game Development Teams [Presentation]. Talk delivered at the W Love Games International Video Game Development Conference 2023 - Helsinki, Finland. Digital Object Identifier (DOI): 10.13140/RG.2.2.28602.16326. DOI link: https://dx.doi.org/10.13140/RG.2.2.28602.16326.
- Graffius, Scott M. (2023, July 15). Successful Video Game Development Teams Leverage an Extensive Range of Hard Skills and Soft Skills. Available at: https://scottgraffius.com/blog/files/gamedev.html. DOI: 10.13140/RG.2.2.31205.17124.
- Graffius, Scott M. (2023, April 26). The Science of High-Performance Teams [Presentation]. Talk delivered at the DevOps Institute’s SKILup Day 2023 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.15888.28169. DOI link: https://dx.doi.org/10.13140/RG.2.2.15888.28169.
- Graffius, Scott M. (2023, January 9). Use the Phases of Team Development (Based on Bruce W. Tuckman's Model of Forming, Storming, Norming, Performing, and Adjourning) to Help Teams Grow and Advance: 2023 Update. Available at: https://scottgraffius.com. Digital Object Identifier (DOI): 10.13140/RG.2.2.10720.35846. DOI link: https://dx.doi.org/10.13140/RG.2.2.10720.35846.
- Graffius, Scott M. (2023, June 29). What Successful AI Teams Have in Common [Presentation]. Talk delivered at Conf42 Quantum Computing 2023 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.29382.45120. DOI link: https://dx.doi.org/10.13140/RG.2.2.29382.45120.
- Graffius, Scott M. (2023, May 1). Fueling the Development of Innovative and Life-Changing AI Solutions [Presentation]. Talk delivered to an audience of Technology professionals (including Data Scientists, Machine Learning Engineers, Data Engineers, AI Researchers, Project Managers, Business Analysts, UX Designers, Software Developers, Cloud Architects, Data Privacy and Security Specialists, and others involved or interested in AI) at a private event in Mountain View, California, United States. Digital Object Identifier (DOI): 10.13140/RG.2.2.27956.73601. DOI link: https://dx.doi.org/10.13140/RG.2.2.27956.73601.
- Graffius, Scott M. (2022, February 4). Team Development Tradecraft: A Source of Competitive Advantage [Workshop]. Session at private event in Adelaide, Australia. DOI: 10.13140/RG.2.2.14092.80002.
- Graffius, Scott M. (2022, May 13). Want Happier and More Productive DevOps Teams? [Presentation]. Talk delivered at DevOpsDays Geneva, Switzerland 2022 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.22252.85127. DOI link: https://dx.doi.org/10.13140/RG.2.2.22252.85127.
- Graffius, Scott M. (2021, February 20). But First, the Team! [Presentation]. Talk delivered at the Brno, Czech Republic DevConf.CZ 2021 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.29016.72964. DOI link: https://dx.doi.org/10.13140/RG.2.2.29016.72964.
- Graffius, Scott M. (2021, June 21). DevOps and Team Leadership [Workshop]. Session at private event in Las Vegas, NV. DOI: 10.13140/RG.2.2.15380.22401.
- Graffius, Scott M. (2021, May 13). But First, the Team! [Presentation]. Lecture delivered at DevOps Pro Europe 2021 Conference. Based and simulcast live from Vilnius, Lithuania. DOI: 10.13140/RG.2.2.30524.36481.
- Graffius, Scott M. (2021, November 10). An Error Was Introduced Into the Seventh Edition of 'A Guide to the Project Management Body of Knowledge (PMBOK).’ Los Angeles, CA: Scott M. Graffius.
- Graffius, Scott M. (2021, November 8). Bruce Tuckman’s Model (Forming, Storming, Norming, Performing, and Adjourning) is Highly Relevant and Beneficial, But It Doesn’t Please Everyone. Los Angeles, CA: Scott M. Graffius.
- Graffius, Scott M. (2021, October 5). Navigate the Phases of Team Development with Speed and Agility for Happier and More Productive Teams [Presentation]. Talk delivered at the Institute of Electrical and Electronics Engineers IEEE Day 2021 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.20055.19365. DOI link: https://dx.doi.org/10.13140/RG.2.2.20055.19365.
- Graffius, Scott M. (2021). Phases of Team Development. Los Angeles, CA: Scott M. Graffius. Digital Object Identifier (DOI): 10.13140/RG.2.2.22040.42246.
- Graffius, Scott M. (2018, October 18). Agile Scrum Helps Innovators, Disruptors, and Entrepreneurs Develop and Deliver Products at Astounding Speed Which Drives Competitive Advantage [Presentation]. Talk delivered at Techstars Startup Week Conference. DOI: 10.13140/RG.2.2.25009.12647.
- Himmelstein, D. (2018, January 26). Team Cycles and Culture Development. San Jose, CA: Acer, Inc.
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- Infinity Ward (n.d.). Infinity Ward. Available at: https://www.infinityward.com.
- International Game Developers Association (IGDA) (n.d.). IGDA Foundation. Available at: https://igda.org/igda-foundation/.
- Jovanovic, M., Mesquida, A., Radaković, N., & Mas, A. (2016). Agile Retrospective Games for Different Team Development Phases. Journal of Universal Computer Science, 22: 1489-1508.
- KPMG (2017). The Digital Fund, Season 2. Amstelveen, Netherlands: KPMG International.
- Leswing, Kif (2023, June 5). Apple’s Practical Approach to A.I.: No Bragging, Just Features. CNBC. Available at: https://www.cnbc.com/2023/06/05/apple-practical-approach-to-ai-no-bragging-just-features.html.
- Life Sciences Trainers and Educators Network (LTEN) (2022). Leveraging a Cross-Functional Training Task Force to Create Training that Doesn’t Suck. LTEN 2022 Conference.
- Madden, D. (2019, May 19). The Four Stages of Building a Great Team – and the One Where Things Usually Go Wrong. Inc. Magazine. New York, NY: Inc. Magazine.
- Makar, A. (2011, July 13). Lessons Learned in Norming and Performing Team Development Phases. Louisville, KY: Tech Republic.
- Martinuzzi, B. (2012, June 8). Six Tips Guaranteed to Reduce Workplace Frustrations. New York, NY: American Express Company.
- Massachusetts Institute of Technology (MIT) (2021, January). Cognitive Science as a New People Science for the Future of Work. Available at: https://workofthefuture.mit.edu/wp-content/uploads/2021/01/2021-Research-Brief-Polli-Kassir-Dolphin-Baker-Gabrieli.pdf.
- Microsoft (2019, June 15). Is the Latest Technology the Key to Your Team’s Success, or is There Something Else? Microsoft Developer Support. Accessed at: https://devblogs.microsoft.com/premier-developer/is-the-latest-technology-the-key-to-your-teams-success-or-is-there-something-else. Redmond, WA: Microsoft.
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How to Cite This Article
Graffius, Scott M. (2024, January 5). Leverage the Phases of Team Development -- Forming, Storming, Norming, Performing, and Adjourning -- to Help Your Teams be Happier and More Productive: 2024 Update. Available at: https://www.exceptional-pmo.com/blog/files/team-development-2024.html.
Permission Request Information
To request permission to use the ‘Phases of Team Development’ visual shown at the top of this article or any other material from this publication, email Scott M. Graffius. If your request is approved, Graffius will give you an authorization/license and, if applicable, high-resolution files of the visual.
About Scott M. Graffius
Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi-award-winning author, and international keynote speaker. He is the Founder of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. He has generated over $1.9 billion of business value in aggregate for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books (Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions and Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change), talks, workshops, and more have been featured and used by businesses, professional associations, governments, and universities. Examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, Qantas, National Academy of Sciences, United States Department of Energy, New Zealand Ministry of Education, Yale University, Tufts University, and others. He has delighted audiences with dynamic and engaging talks and workshops on agile, project management, and technology leadership at 89 conferences and other events across 25 countries.
His full bio is available at https://Exceptional-PMO.com.
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About Exceptional PPM and PMO Solutions, and Exceptional Agility
Led by Scott M. Graffius, Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™ provides organizations with advisory, training, speaking, embedded talent, and facilitative consulting services to help them build and advance their agile project, program, portfolio, and PMO management capabilities and results to best realize their strategic objectives and initiatives, making them more competitive and valuable.
The firm and its people and content has been featured and used by businesses, professional associations, governments, and universities. Examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, New Zealand Ministry of Education, Yale University, Tufts University, and many others.
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© Copyright 2024 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
MERCH: Produce Planning Cards™ for Agile Teams
02 August 2019
Planning cards help agile teams estimate work. Products for sale typically involve cards with numbers (exempli gratia, 0 … 34) or sometimes alternatives such as t-shirt sizes (exempli gratia, XS … XL).
Custom agile planning cards, Produce Planning Cards™, were created by Exceptional PPM and PMO Solutions™. They feature a unique combination of both number values and images of fruit. For example, the 1 card has the number 1 and a picture of a blueberry, while the 34 card has the number 34 and a picture of a pineapple. With these cards, estimators can reference the numbers, the different size fruit, or both. "Produce" in the name of the cards has a double meaning: It relates to both the noun produce (specifically fruit) and the verb produce (as in to create). This is explained below.
The Produce Planning Cards™ were originally developed as a promotional item, distributed to clients of Exceptional PPM and PMO Solutions™. Reactions were incredibly positive, and several people subsequently asked how they could get their own set. Based on demand, Produce Planning Cards™ are now available for purchase while supplies last. This brief article provides an overview and update on the product.
The Development Team—which may be comprised of business analysts, coders, testers, etc.—collaboratively estimates each item in the product backlog in story points. Story points are a relative measure of complexity.
Participants
Frequency
Time-box (not to exceed duration)
Prerequisites/Inputs
Suggested Steps
Options
Some organizations use a subset of the cards and slice product backlog items when the estimate is "too large." Here's an example:
— 0 (No picture)
— 1 (Blueberry)
— 2 (Cherry)
— 3 (Strawberry)
— 5 (Plum)
— 8 (Apple)
— 13 (Orange)
— 21 (Coconut)
— 34 (Pineapple)
— "?” (No picture)
While supplies last, Produce Planning Cards™ are $9.95 per set plus sales tax and shipping. For additional information and to place an order, visit our MERCH page.
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Custom agile planning cards, Produce Planning Cards™, were created by Exceptional PPM and PMO Solutions™. They feature a unique combination of both number values and images of fruit. For example, the 1 card has the number 1 and a picture of a blueberry, while the 34 card has the number 34 and a picture of a pineapple. With these cards, estimators can reference the numbers, the different size fruit, or both. "Produce" in the name of the cards has a double meaning: It relates to both the noun produce (specifically fruit) and the verb produce (as in to create). This is explained below.
The Produce Planning Cards™ were originally developed as a promotional item, distributed to clients of Exceptional PPM and PMO Solutions™. Reactions were incredibly positive, and several people subsequently asked how they could get their own set. Based on demand, Produce Planning Cards™ are now available for purchase while supplies last. This brief article provides an overview and update on the product.
Video: Produce Planning Cards™ Help Agile Teams Estimate Work
Product Specs
- Type of cards: Poker sized
- Number of cards per deck: 54
- Dimensions in inches: 2.48 x 3.46
- Dimensions in mm: 63 x 88
- Printing: Full color print
- Material stock: 330 GSM professional weight stock
- Material finish: Finest quality, superior smooth finish
- Material sourcing: Printer sources materials from well-managed forests, and it supports green practices
- Printer: Printer is a prominent manufacturer in the gaming industry
Additional Information Including Suggested Usage
The Development Team—which may be comprised of business analysts, coders, testers, etc.—collaboratively estimates each item in the product backlog in story points. Story points are a relative measure of complexity.
Participants
- Product Owner
- Development Team
- Scrum Master (facilitator/observer)
Frequency
- Once or twice per sprint
Time-box (not to exceed duration)
- One hour for each week of the sprint
- It’s a common practice to limit each meeting to one hour and have multiple meetings as appropriate
Prerequisites/Inputs
- Product backlog containing user stories, bugs, and other requirements
- One set of planning cards for each member of the Development Team
Suggested Steps
- 1. If each member of the Development Team does not already have their own set of planning cards, the Scrum Master provides materials as needed
- 2. The Product Owner describes an item (a user story, bug, or other requirement) from the product backlog and mentions its intent and business value
- 3. Each member of the Development Team silently picks a card best representing their assessment of the complexity of the work and places the card face-down
- 4. After all of the Development Team members have made their selections, the cards are turned face-up, and the values are read aloud
- 5. If all of the selections have the same value, the Product Owner records it as the estimate, and that completes the exercise for the item; otherwise, proceed to the next step
- 6. Team member(s) who gave an outlier value —such as someone who gave a high value and/or someone who gave a low value—explain their reasoning
- 7. After a brief discussion, the team may take the most common value (the mode average) as the estimate or they may play another round of this planning game (steps 3-7)
- 8. Steps 2-7 are repeated until each item in the product backlog has been estimated
- 9. The Product Owner updates the product backlog with the estimate values
Options
Some organizations use a subset of the cards and slice product backlog items when the estimate is "too large." Here's an example:
- Development Team uses cards with the following values: 0, 1, 2, 3, 5, 8, 13, and 21
- Predetermined that 21 is "too large"
- If a product backlog item is estimated at 21, it is sliced into two or more parts in collaboration with the Product Owner, and the resulting smaller items are estimated by the Development Team
What's Included
- Each deck of Produce Planning Cards™ contains four sets of cards—enough for four estimators
- Each of the four sets has a unique color on the front side of cards—it’s in either blue, green, orange, or yellow
- Cards are based on the Fibonacci sequence, where every number after two is the sum of the two preceding numbers
- Each set includes cards with the following values and images:
— 0 (No picture)
— 1 (Blueberry)
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Produce Planning Cards™ are Available for a Limited Time
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© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Project Management Isn't Magic
02 April 2019
"Project management isn’t magic. But high-caliber project management professionals can apply the tradecraft to organizations’ strategic initiatives and consistently complete them on-scope, on-budget, on-time, and on-satisfaction. Which is sort of magical."
— Scott M. Graffius, CEO, Exceptional PPM and PMO Solutions™
Exceptional PPM and PMO Solutions™ is a professional services firm. We partner with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. We provide project, program, portfolio, and PMO management services inclusive of agile, traditional, and hybrid approaches to development and delivery. Business results include upgraded responsiveness to business needs, faster delivery and time-to-market, improved on-budget performance, higher customer and stakeholder satisfaction, and greater competitive advantage.
For more information, you can review what we do, see who we are, visit our newsroom, read additional stories from our blog, and check out our diverse infographics (each brief article includes a link to a downloadable infographic):
- Agile Has a Long and Colorful Heritage: A Timeline Infographic.
- Dashboard Indicators for Effective Visualization of Project Status.
- Metrics for the Successful Management and Control of Projects in the Traditional Development Framework.
- Project Portfolio Management Project Scoring Tool.
- Project Roadmaps for Executives and Other Stakeholders.
- Realizing Higher Project Performance Through Project Management Maturity.
- Reversing Troubled Projects: Overview with Top Actions for Recovery.
- SaaS and On-Premises Models and Project Management Solutions.
About Scott M. Graffius
Scott M. Graffius is a technology leader, project management expert, consultant, international speaker, and award-winning author.
Scott is the CEO of Exceptional PPM and PMO Solutions, a professional services firm, where he partners with client companies to help them strengthen their project management capabilities and realize their strategic objectives and business initiatives.
A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’ book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards from national and international competitions. Credit is shared with Chris Hare and Colin Giffen, the technical editors on the publication. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, the Dallas Business Journal, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications. A trailer, high-resolution images, reviews, a detailed list of awards, and more are in the digital media kit at https://AgileScrumGuide.com. The book is available at Amazon, Barnes & Noble, Strand Books, Harvard Book Store, Books-a-Million, The Booksmith, and other retailers, distributors, and partners.
Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets, as well as experience spanning 20 countries.
Scott has a bachelor's degree in Psychology with a focus in Human Factors. He holds six professional certifications: Certified Scrum Professional (CSP), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), Lean Six Sigma Green Belt (LSSGB), and IT Service Management Foundation (ITIL). He is a member of the Scrum Alliance, the Project Management Institute, and the Institute of Electrical and Electronics Engineers (IEEE). Within the IEEE, Graffius is a member of the Computer Society, the Consumer Electronics Society, the Broadcast Technology Society, the Internet of Things Community, and the Consultants Network.
He has been actively involved with the Project Management Institute (PMI) in the development of professional global standards. He was a member of the team which produced the Practice Standard for Work Breakdown Structures—Second Edition. Scott was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition and The Standard for Program Management—Fourth Edition. He was also a subject matter expert reviewer of content for the PMI EMEA (Europe, Middle East and Africa) Congress 2019.
Scott regularly speaks at conferences and other events in the United States and internationally where he delights audiences with presentations on agile, traditional, and hybrid project, program, portfolio, and PMO management. He integrates content on professional standards, best practices, and his first-hand experience with successful implementations. Scott uses everyday language and custom vibrant visuals to make complex topics clear and understandable, and he provides audiences with practical information they can use. For additional information on Scott's speaking engagements, visit http://scottgraffius.com/publicspeaker.html.
Scott resides in Los Angeles, California.
About Exceptional PPM and PMO Solutions
Our mission is to help organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives.
Exceptional PPM and PMO Solutions provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. Our expertise spans agile, traditional waterfall, and hybrid approaches.
While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage.
Exceptional PPM and PMO Solutions has a Delighted Client Guarantee™. Our proven approach organizes projects into manageable deliverables with success criteria. When our clients are delighted with the results, we get paid.
For more information, visit https://www.Exceptional-PMO.com.
.
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© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Scott M. Graffius to Speak at Los Angeles Chapter of Project Management Institute
22 March 2019
An updated version of the story is available here.
Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions and author of Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions, will present "Getting (More) Benefits from Agile" at the Los Angeles chapter of the Project Management Institute. He will deliver practical information including top factors from successful Scrum implementations—based on his first-hand experience and 116 sources—which attendees can leverage to gain (more) benefits from agile. This will be Scott's second talk at the chapter. The session will be held in Santa Clarita, California on June 2, 2020.
About Scott M. Graffius
Scott M. Graffius is a technology leader, project management expert, consultant, international speaker, and award-winning author.
Scott is the CEO of Exceptional PPM and PMO Solutions, a professional services firm, where he partners with client companies to help them strengthen their project management capabilities and realize their strategic objectives and business initiatives.
A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’ book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards from national and international competitions. Credit is shared with Chris Hare and Colin Giffen, the technical editors on the publication. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, the Dallas Business Journal, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications. A trailer, high-resolution images, reviews, a detailed list of awards, and more are in the digital media kit at https://AgileScrumGuide.com. The book is available at Amazon, Barnes & Noble, Strand Books, Harvard Book Store, Books-a-Million, The Booksmith, and other retailers, distributors, and partners.
Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets, as well as experience spanning 20 countries.
Scott has a bachelor's degree in Psychology with a focus in Human Factors. He holds six professional certifications: Certified Scrum Professional (CSP), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), Lean Six Sigma Green Belt (LSSGB), and IT Service Management Foundation (ITIL). He is a member of the Scrum Alliance, the Project Management Institute, and the Institute of Electrical and Electronics Engineers (IEEE). Within the IEEE, Graffius is a member of the Computer Society, the Consumer Electronics Society, the Broadcast Technology Society, the Internet of Things Community, and the Consultants Network.
He has been actively involved with the Project Management Institute (PMI) in the development of professional global standards. He was a member of the team which produced the Practice Standard for Work Breakdown Structures—Second Edition. Scott was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition and The Standard for Program Management—Fourth Edition. He was also a subject matter expert reviewer of content for the PMI EMEA (Europe, Middle East and Africa) Congress 2019.
Scott regularly speaks at conferences and other events in the United States and internationally where he delights audiences with presentations on agile, traditional, and hybrid project, program, portfolio, and PMO management. He integrates content on professional standards, best practices, and his first-hand experience with successful implementations. Scott uses everyday language and custom vibrant visuals to make complex topics clear and understandable, and he provides audiences with practical information they can use. For additional information on Scott's speaking engagements, visit http://scottgraffius.com/publicspeaker.html.
Scott resides in Los Angeles, California.
About Exceptional PPM and PMO Solutions
Our mission is to help organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives.
Exceptional PPM and PMO Solutions provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. Our expertise spans agile, traditional waterfall, and hybrid approaches.
While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage.
Exceptional PPM and PMO Solutions has a Delighted Client Guarantee™. Our proven approach organizes projects into manageable deliverables with success criteria. When our clients are delighted with the results, we get paid.
For more information, visit https://www.Exceptional-PMO.com.
About the Los Angeles Chapter of the Project Management Institute (PMI-LA)
The Los Angeles chapter (PMI-LA) was chartered by the Project Management Institute in 1974. The chapter's vision is "PMI-LA will be recognized as a premier PMI chapter for the advancement of project management and a benchmark for other PMI chapters." Its mission is “To provide opportunities for individual growth in project management and increase corporate awareness of the project management profession.” For more on the PMI-LA, visit https://pmi-la.org. The chapter's hashtag is #PMILA.
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© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Scott M. Graffius to Deliver Talk at California Inland Empire Chapter of Project Management Institute
28 January 2019
Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions and author of Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions, will present "How to Deliver Your Projects with Faster ROI, Competitive Advantage, and Additional Benefits Using Agile Scrum" at the California Inland Empire chapter of the Project Management Institute. The session will provide attendees with a vibrant and highly visual presentation of Scrum, the most popular agile development and delivery framework for products and services. Scott will cover the roles, responsibilities, tools, and techniques unique to Scrum—spanning from vision through release—based on best practices and top factors from successful implementations. Attendees will be presented with practical information they can use. This will be Scott's second talk at the chapter. The session will be held in Murrieta, California on Saturday, February 16, 2019. For more information, visit here.
About Scott M. Graffius
Scott M. Graffius is a technology leader, project management expert, consultant, international speaker, and award-winning author.
Scott is the CEO of Exceptional PPM and PMO Solutions, a professional services firm, where he partners with client companies to help them strengthen their project management capabilities and realize their strategic objectives and business initiatives.
A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’ book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards from national and international competitions. Credit is shared with Chris Hare and Colin Giffen, the technical editors on the publication. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, the Dallas Business Journal, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications. A trailer, high-resolution images, reviews, a detailed list of awards, and more are in the digital media kit at https://AgileScrumGuide.com. The book is available at Amazon, Barnes & Noble, Strand Books, Harvard Book Store, Books-a-Million, The Booksmith, and other retailers, distributors, and partners.
Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets, as well as experience spanning 20 countries.
Scott has a bachelor's degree in Psychology with a focus in Human Factors. He holds six professional certifications: Certified Scrum Professional (CSP), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), Lean Six Sigma Green Belt (LSSGB), and IT Service Management Foundation (ITIL). He is a member of the Scrum Alliance, the Project Management Institute, and the Institute of Electrical and Electronics Engineers (IEEE). Within the IEEE, Graffius is a member of the Computer Society, the Consumer Electronics Society, the Broadcast Technology Society, the Internet of Things Community, and the Consultants Network.
He has been actively involved with the Project Management Institute (PMI) in the development of professional global standards. He was a member of the team which produced the Practice Standard for Work Breakdown Structures—Second Edition. Scott was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition and The Standard for Program Management—Fourth Edition. He was also a subject matter expert reviewer of content for the PMI EMEA (Europe, Middle East and Africa) Congress 2019.
Scott regularly speaks at conferences and other events in the United States and internationally where he delights audiences with presentations on agile, traditional, and hybrid project, program, portfolio, and PMO management. He integrates content on professional standards, best practices, and his first-hand experience with successful implementations. Scott uses everyday language and custom vibrant visuals to make complex topics clear and understandable, and he provides audiences with practical information they can use. For additional information on Scott's speaking engagements, visit http://scottgraffius.com/publicspeaker.html.
Scott resides in Los Angeles, California.
About Exceptional PPM and PMO Solutions
Our mission is to help organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives.
Exceptional PPM and PMO Solutions provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. Our expertise spans agile, traditional waterfall, and hybrid approaches.
While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage.
Exceptional PPM and PMO Solutions has a Delighted Client Guarantee™. Our proven approach organizes projects into manageable deliverables with success criteria. When our clients are delighted with the results, we get paid.
For more information, visit https://www.Exceptional-PMO.com.
About the Project Management Institute California Inland Empire (PMICIE) Chapter
The PMICIE—chartered by the Project Management Institute in 2002—is based in Rancho Cucamonga, California. The chapter is committed to the advancement of the project management profession. It provides its members with networking, training, and professional development opportunities. The website for the chapter is https://pmicie.org.
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© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Scott M. Graffius of Exceptional PPM and PMO Solutions™ Presents Thought Leadership; Listed at SpeakerHub
15 July 2018
This is an update from Scott M. Graffius of Exceptional PPM and PMO Solutions™ on speaking engagements.
I'm pleased to present thought leadership on project, program, portfolio, and PMO management related topics of timely importance. I've delivered talks at private and public events in the United States and internationally. Examples of upcoming and past events follow.
- Scheduled to present “Agile Scrum: An Overview (Originally) for The Board of Directors of an Entertainment Company” at a public event of the Project Management Institute California Inland Empire Chapter (PMICIE) on August 14, 2018.
- Delivered a talk—“Agile Scrum: An Overview (Originally) for The Board of Directors of an Entertainment Company”—at a public event of the Project Management Institute California Central Coast Chapter (PMI-4C) on June 28, 2018.
- Spoke on agile project management at a public event of the Project Management Institute Los Angeles Chapter (PMI-LA) on July 25, 2017.
- Delivered a talk on innovation and project management at a private event in London, England on February 9, 2017.
For information on availability, fees, pro bono work, and more, visit SpeakerHub.
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© Copyright 2018 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Tuckman's Phases of Team Development
19 February 2018
🔥 The Phases of Team Development material was updated. The newest (2023) version is here.
Teams go through stages of development, and Bruce Tuckman established a popular framework on the subject. According to Tuckman, all phases—Forming, Storming, Norming, Performing, and Adjourning—are necessary for the team to grow, tackle problems, find solutions, plan work, and deliver results. This article provides a brief overview of the model, including descriptions and strategies for each phase.
1. Forming
Characteristics of Forming include questioning, socializing, displaying eagerness, focusing on group identity and purpose, and sticking to safe topics. Strategies for this phase include taking the 'lead,' providing clear expectations and consistent instructions, and quick response times.
2. Storming
Traits of Storming include resistance, lack of participation, conflict, competition, high emotions, and moving towards group norms. Strategies for this stage include normalizing matters and encouraging leadership.
3. Norming
Features of Norming include reconciliation, relief, lowered anxiety, members are engaged and supportive, and developing cohesion. Strategies for this phase include recognizing individual and group efforts, providing learning opportunities and feedback, and monitoring the 'energy' of the group.
4. Performing
Characteristics of Performing include demonstrations of interdependence, healthy system, ability to effectively produce as a team, and balance of task and process orientation. Strategies for this stage include celebrating, 'guide from the side' (minimal intervention), encouraging group decision-making and problem-solving, and providing opportunities to share learning across teams.
5. Adjourning
Traits of Adjourning include a shift to process orientation, sadness, and recognition of team and individual efforts. Strategies for this phase include recognizing change, providing an opportunity for summative team evaluations, and providing an opportunity for acknowledgments.
The accompanying illustration summarizes the above information—and it shows how performance fluctuates as teams move through each phase. This information may be helpful for looking at your team.
🔥 The Phases of Team Development material was updated. The newest (2023) version is here.
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© Copyright 2018 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Top 3 TED Talks for Project Managers
01 September 2017
Here are three must-watch TED talks for those involved in project management:
On creating harmony -
TED Talk by Itay Talgum
"Lead Like the Great Conductors"
On reducing complexities -
TED Talk by Yves Morieux
"As Work Gets More Complex, Six Rules to Simplify"
On sustaining a healthy team -
TED Talk by Dan Pink
"The Puzzle of Motivation"
If you enjoyed these talks, you’ll find 2,500+ more at TED.
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© Copyright 2017 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Infographic from Exceptional PPM and PMO Solutions™: How to Create Highly Effective Visual Project Roadmaps for Executives and Other Stakeholders
28 August 2017
Roadmaps can advance a clear, shared understanding of project plans for executives and other stakeholders. Information on designing and building highly effective project roadmaps is available in an infographic from Exceptional PPM and PMO Solutions™.
The infographic in low resolution format is shown below.
A higher resolution version is available here.
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The short link for this article is https://bit.ly/road-21.
© Copyright 2017 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Infographic from Exceptional PPM and PMO Solutions™: How to Effectively Communicate Project Status Visually via Dashboards
21 January 2016
Project management dashboards provide executives and other stakeholder with key performance-related metrics on initiatives. Exceptional PPM and PMO Solutions developed an infographic with practical tips on how to effectively communicate status—cost, schedule, scope, risks, issues, and overall health—visually via dashboards. The infographic in low resolution format is shown below.
A higher resolution version is available here.
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This short link for this article is https://bit.ly/dash-2021.
© Copyright 2016 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
“Agile Scrum" Guide Nabs Silver Medal from Readers' Favorite
31 August 2018
Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions™, had consulting engagements with a division of a global entertainment business. A fantastic agile transformation experience and result with that client was the inspiration for Scott's book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. This is an update on the book.
Agile Scrum won the silver medal in the Business/Finance category at the 2018 Readers' Favorite International Book Awards. A press release from Scott is located here and the news is presented below as well.
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions by Scott M. Graffius helps technical and non-technical teams develop and deliver products at astounding speed with rapid adaptation to change and continuous improvement which supports innovation and drives competitive advantage. Reactions to the book have been incredibly positive. The latest accolade comes from the 2018 Readers' Favorite International Book Awards (https://readersfavorite.com/2018-award-contest-winners.htm), which awarded Agile Scrum with the silver medal in the Business/Finance category. With thousands of entries ranging from New York Times bestsellers to works from first-time self-published authors, the program is one of the largest book competitions. Graffius will be presented with the silver medal on stage at a gala in Miami, Florida on Saturday, November 17, 2018.
About the Author
Scott M. Graffius, PMP, CSP, CSM, CSPO, ITIL, LSSGB is a project management expert, consultant, author, and international speaker. He is the Founder and CEO of Exceptional PPM and PMO Solutions™, a management consulting firm. Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. For more information on Scott, visit http://Exceptional-PMO.com/who_we_are/bio.
About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’s multi award-winning book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 978-1533370242).
Here's an excerpt from the book: "Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive. Traditional development and delivery frameworks such as waterfall are often ineffective. In contrast, Scrum is a value-driven agile approach which incorporates adjustments based on regular and repeated customer and stakeholder feedback. And Scrum’s built-in rapid response to change leads to substantial benefits such as fast time-to-market, higher satisfaction, and continuous improvement—which supports innovation and drives competitive advantage."
With clear and easy to follow instructions, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps you:
- Implement and use the most popular agile framework―Scrum;
- Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
- Support innovation and drive competitive advantage.
Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”
Winner of 17 first place awards.
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow. Get your copy today!
- 🇦🇺 Australia
- 🇦🇹 Austria
- 🇧🇪 Belgium
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇭🇺 Hungary
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇮🇱 Israel
- 🇮🇹 Italy
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇳🇴 Norway
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 UAE
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
About Exceptional PPM and PMO Solutions
Exceptional PPM and PMO Solutions™ (http://Exceptional-PMO.com) helps organizations achieve their strategic objectives and business initiatives via world-class project management. The firm provides expert advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management in agile, traditional, and hybrid development and delivery frameworks.
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© Copyright 2018 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Scott M. Graffius Spoke at Techstars Startup Week on October 4, 2018
08 October 2018
This is an update from Scott M. Graffius of Exceptional PPM and PMO Solutions™.
I had the pleasure of speaking to a highly-engaged audience of startups and others in the entrepreneurial community at the Techstars Startup Week in the Inland Empire on Thursday, October 4th. My talk was on agile project management. It covered Scrum—including the roles, responsibilities, tools, and techniques unique to the framework—with a focus on best practices and top factors in typical successful implementations. Benefits such as rapid adaptation to change, fast time-to-market, and continuous improvement were incorporated in the talk as well.
Thank you to everyone who attended the event. Special thanks to Steve Massa and all of the conference organizers, Michael Ring for managing the control booth/ops in the theater, and Lara Phillips for the excellent photographs of the event.
Here's the link to the home page for the Techstars Startup Week conference: https://ie.startupweek.co.
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© Copyright 2018 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Scott M. Graffius of Exceptional PPM and PMO Solutions Featured in Success Story by BEA
10 October 2018
The Book Excellence Awards features Exceptional PPM and PMO Solutions's Scott M. Graffius, author of Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions, in a story. The article highlights factors contributing to the book's success — including credit to Chris Hare and Colin Giffen, the technical editors on the publication. You can check out the story at https://www.bookexcellenceawards.com/scott-graffius-success-story.
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© Copyright 2018 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Scott M. Graffius to Speak at Project World Business Analyst World Toronto
20 November 2018
Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions and author of Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions, will be speaking at Project World * Business Analyst World Toronto 2019. He will be presenting best practices on project management, including tools and techniques which attendees will be able to immediately apply at work. Scott's session will be held on Tuesday, May 28, 2019 at the Metro Toronto Convention Centre in Toronto, Canada. You can read more about it here: http://bit.ly/AGILE-1.
About Scott M. Graffius
Scott M. Graffius, CSP, CSM, CSPO, PMP, ITIL, LSSGB is a project management expert, consultant, international speaker, and award-winning author.
Scott is the CEO of Exceptional PPM and PMO Solutions, a professional services firm, where he partners with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. The consultancy provides project, program, portfolio, and PMO management services inclusive of agile, traditional, and hybrid development and delivery frameworks. Business results include improved responsiveness to business needs, faster delivery and time-to-market, upgraded on-budget performance, higher customer and stakeholder satisfaction, and greater competitive advantage. For infographics and additional resources, visit http://Exceptional-PMO.com.
A fantastic agile transformation experience and result with a client in the entertainment industry was the inspiration for Scott’s book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. The publication has garnered 17 first place awards. Scott and his book have been featured in Yahoo Finance, the Dallas Business Journal, BookLife by Publisher’s Weekly, Innovation Management, and additional media outlets. A trailer, high-resolution images, reviews, a detailed list of awards and more are available at https://AgileScrumGuide.com.
Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets.
Scott regularly speaks at conferences and other events in the United States and internationally where he delights audiences with presentations on agile, traditional, and hybrid project, program, portfolio, and PMO management. He integrates and includes professional standards, best practices, and his first-hand experience with successful implementations. Scott uses everyday language and vibrant visuals to make complex topics clear and understandable, and he provides audiences with practical information they can use. His upcoming and past appearances are listed at http://scottgraffius.com/publicspeaker.html.
Additional information is available at http://Exceptional-PMO.com/who_we_are/bio.
About Project World * Business Analyst World Toronto 2019
The conference—which appears stylized as ProjectWorld*BusinessAnalystWorld—is an educational and training event for project management and business analysis professionals. Thought leaders will arm attendees with new skills, tools, and techniques that can be immediately applied in the workplace. Over 30 expert speakers will present more than 40 interactive sessions, workshops, and keynotes. All sessions are Project Management Institute (PMI) and International Institute of Business Analysis (IIBA) accredited. Offering professional development units (PDUs) and continuing development units (CDUs) for each hour of learning, attendees can earn up to 26 credits over the four-day period. It will be held on May 27-30, 2019 at the Metro Toronto Convention Centre in Toronto, Canada. The official hashtag is #PWBAWTOR19. The website for the conference is here: https://www.pmbaconferences.com/toronto.
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© Copyright 2018 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Public Speaking Engagements for CEO Scott M. Graffius
09 November 2018
Scott M. Graffius regularly speaks at conferences and other events in the United States and internationally where he delights audiences with presentations on agile, traditional, and hybrid project, program, portfolio, and PMO management. He integrates and includes professional standards, best practices, and his first-hand experience with successful implementations. Scott uses everyday language and vibrant visuals to make complex topics clear and understandable, and he provides audiences with practical information they can use. This article provides an overview of his prior speaking engagements.
(For a list of both prior and upcoming speaking engagements, visit http://scottgraffius.com/publicspeaker.html.)
The most recent event is shown first.
Scott spoke at Techstars Startup Week, where he presented "Agile Scrum Helps Innovators, Disruptors, and Entrepreneurs Develop and Deliver Products at Astounding Speed Which Drives Competitive Advantage" to an audience of startups and others in the entrepreneurial community on October 4, 2018.
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Scott presented “Agile Scrum: An Overview (Originally) for The Board of Directors of an Entertainment Company” at a meeting of the PMI California Central Valley Chapter (PMI-CCVC) on September 13, 2018.
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Scott facilitated an interactive workshop, “Retrospectives and Continuous Improvement in the Agile Scrum Framework,” at a private event in Las Vegas, Nevada on August 25, 2018.
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Scott presented “Agile Scrum: An Overview (Originally) for The Board of Directors of an Entertainment Company” at a meeting of the PMI California Inland Empire Chapter (PMICIE) on August 14, 2018.
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Scott presented “Agile Scrum: An Overview (Originally) for The Board of Directors of an Entertainment Company” at a meeting of the PMI California Central Coast Chapter (PMI-4C) on June 28, 2018.
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He was a guest speaker on agile project management at an event of the Project Management Institute Los Angeles Chapter (PMI-LA) on July 25, 2017.
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Scott gave an interactive talk on innovation and project management at a private meeting in London, England on February 9, 2017.
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For more information on Scott’s speaking engagements including a list of prior and upcoming engagements, visit http://scottgraffius.com/publicspeaker.html.
About Scott M. Graffius
Scott M. Graffius, CSP, CSM, CSPO, PMP, ITIL, LSSGB is a project management expert, consultant, international speaker, and award-winning author. He is the CEO of Exceptional PPM and PMO Solutions, a professional services firm, where he partners with client companies to achieve their strategic objectives and business initiatives through project management leadership. The consultancy provides project, program, portfolio, and PMO management services inclusive of agile, traditional, and hybrid development and delivery frameworks. Business results include upgraded responsiveness to business needs, faster delivery and time-to-market, improved on-budget performance, higher customer and stakeholder satisfaction, and greater competitive advantage. Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets. Additional information is available at: http://Exceptional-PMO.com/who_we_are/bio.
About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
A fantastic agile transformation experience and result with a client in the entertainment industry was the inspiration for Graffius's book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement -- which supports innovation while driving competitive advantage. The book has garnered 17 first place awards. A trailer, high-resolution images, reviews, a detailed list of awards and more are available at: https://AgileScrumGuide.com.
About Exceptional PPM and PMO Solutions
Exceptional PPM and PMO Solutions (http://Exceptional-PMO.com) helps organizations achieve their strategic objectives and business initiatives via world-class project management. The firm provides expert advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management in agile, traditional, and hybrid development and delivery frameworks.
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© Copyright 2018 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Top 5 Project Management Apps for iOS
17 November 2018
There are many outstanding project management tools. The ability of access, contribute to, and manage data while away from the desk is important. This review took a look at related products for iOS.
The selection criteria started with a search of "project management" solutions (paid or free) on Apple's App Store. The results included 135 items. The group was then filtered for those—as of the time of this report—with 25 or more reviews and also an average rating of 4 or better out of 5 stars. That resulted in the top five tools. In alphabetical order, they are: Daily Time Tracking, DayMap, GoodTask 3, Things 3, and Trello.
Each solution—listed in alphabetical order—is highlighted next.
Daily Time Tracking
• Price: $0 (offers in-app purchases)
• Number of reviews: 65
• Average rating (out of a maximum of 5 stars): 4.4
• Short description: Helps employees and freelancers create accurate time sheets without the hassle of using timers.
DailyMap
• Price: $12.99
• Number of reviews: 25
• Average rating (out of a maximum of 5 stars): 4.3
• Short description: A new way to organize your projects and tasks by visually mapping your life, one week at a time. DayMap allows you to see your projects, tasks, and schedule in an intuitive and user friendly interface.
GoodTask 3
• Price: $19.99
• Number of reviews: 39
• Average rating (out of a maximum of 5 stars): 4.7
• Short description: GoodTask 3 is a task manager based on Apple's stock Reminders and Calendars. With rich functions added top on Apple's Reminders and Calendars, you'll reach a whole new level of productivity with GoodTask 3.
Things 3
• Price: $49.99
• Number of reviews: 600
• Average rating (out of a maximum of 5 stars): 4.6
• Short description: Things is the award-winning personal task manager that helps you achieve your goals.
Trello
• Price: $0 (for a basic account)
• Number of reviews: 344
• Average rating (out of a maximum of 5 stars): 4.3
• Short description: Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.
This has been a quick review of tools for iOS. A future article will cover products for other platforms.
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© Copyright 2018 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
"Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions" by Scott M. Graffius Quoted by Informa Middle East
14 December 2018
Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions™, had consulting engagements with a division of a global entertainment business. A fantastic agile transformation experience and result with that client was the inspiration for Scott's book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. This is an update related to the book.
Content from Agile Scrum (Scott M. Graffius, author; Chris Hare and Colin Giffen, technical editors) is quoted in a piece by Informa Middle East. Informa is a leading Dubai-based company offering business intelligence, academic publishing, and services in event management.
A red arrow in the accompanying image (a higher resolution version is available here) points out the quote. You can read the Informa article by Anishka Abraham—which includes what to do and avoid with metrics—here: https://www.informa-mea.com/blog/7-mistakes-to-avoid-when-measuring-innovation/.
About Scott M. Graffius
Scott M. Graffius, CSP, CSM, CSPO, PMP, ITIL, LSSGB is a project management expert, consultant, international speaker, and award-winning author. He is the CEO of Exceptional PPM and PMO Solutions, a professional services firm, where he partners with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. The consultancy provides project, program, portfolio, and PMO management services inclusive of agile, traditional, and hybrid development and delivery frameworks. Business results include upgraded responsiveness to business needs, faster delivery and time-to-market, improved on-budget performance, higher customer and stakeholder satisfaction, and greater competitive advantage. Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets. Additional information is available at: http://Exceptional-PMO.com/who_we_are/bio.
About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’s multi award-winning book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 978-1533370242).
Here's an excerpt from the book: "Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive. Traditional development and delivery frameworks such as waterfall are often ineffective. In contrast, Scrum is a value-driven agile approach which incorporates adjustments based on regular and repeated customer and stakeholder feedback. And Scrum’s built-in rapid response to change leads to substantial benefits such as fast time-to-market, higher satisfaction, and continuous improvement—which supports innovation and drives competitive advantage."
With clear and easy to follow instructions, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps you:
- Implement and use the most popular agile framework―Scrum;
- Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
- Support innovation and drive competitive advantage.
Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”
Winner of 17 first place awards.
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow. Get your copy today!
- 🇦🇺 Australia
- 🇦🇹 Austria
- 🇧🇪 Belgium
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇭🇺 Hungary
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇮🇱 Israel
- 🇮🇹 Italy
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇳🇴 Norway
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 UAE
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
© Copyright 2018 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
The Inspiration for the Book on Agile Project Management, “Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions” | Part 1
08 March 2019
The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions™, helps companies achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation outcome with a client organization in the entertainment industry was the inspiration for Scott's award-winning book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. This is the story behind the book—told by Scott. Identifying details have been changed and certain elements are not included.
This article is the first installment of the eight-part story.
Agile Transformation at an Entertainment Company | Part 1: The Call
The assistant to the executive vice president (EVP) of technology for a division of a global entertainment company contacted me by phone. I was told that I was referred by someone who knew me and thought I would be a good fit for contract work. A one-hour consultation with the EVP was scheduled for the next day. I then received an email with several attachments including a non-disclosure agreement which needed to be executed and brought to the meeting.
I brought the documents to the session. The EVP explained that his division of the company was experiencing an alarming trend of problems with project management. He reported that deliverables were not meeting expectations, there was a marked decline in satisfaction, and—this was characterized as "the straw that broke the camel's back"—a highly skilled and very well-respected team member quit, citing the problems as her reason for departure.
After an hour with the EVP, we agreed to extend the meeting (initially, my complimentary consult) an additional hour (billable time). I learned that this division of the company previously used a traditional plan-driven/waterfall approach for development and delivery. The EVP explained that things worked reasonably well then and that they were "close enough" to being on-scope, on-budget, and on-time that team members and stakeholders were satisfied.
The EVP explained, however, that he wanted to adopt a model (Scrum) employed by some of the other divisions of the company. The EVP said that he conducted a search for a value-added reseller (VAR) to help his group move to agile. A VAR-partner of a popular software solution was selected, and the VAR transitioned the group to Scrum. Reportedly, very few problems surfaced during the VAR's contractual engagement, which ended two weeks into the first sprint (then, the duration for sprints was four weeks). Many problems surfaced subsequently, however. The VAR had been gone for two months at the time of my meeting with the EVP.
The EVP asked me to make things right. I explained that change depends on many people and multiple factors and that a specific end result could not be guaranteed. I suggested, however, that I'd be honored to work with his group in the first step—an assessment—which would help inform the subsequent work of foundational planning. The objectives of the assessment include working closely with the EVP, the Scrum Team and stakeholders to understand their goals—and the environment, roles and practices. He asked me when I could start. I asked him when he needed me, and he replied "immediately." I agreed to start the next day.
The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions continues with Part 2: The Goals.
About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’s multi award-winning book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 978-1533370242).
Here's an excerpt from the book: "Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive. Traditional development and delivery frameworks such as waterfall are often ineffective. In contrast, Scrum is a value-driven agile approach which incorporates adjustments based on regular and repeated customer and stakeholder feedback. And Scrum’s built-in rapid response to change leads to substantial benefits such as fast time-to-market, higher satisfaction, and continuous improvement—which supports innovation and drives competitive advantage."
With clear and easy to follow instructions, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps you:
- Implement and use the most popular agile framework―Scrum;
- Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
- Support innovation and drive competitive advantage.
Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”
Winner of 17 first place awards.
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow. Get your copy today!
- 🇦🇺 Australia
- 🇦🇹 Austria
- 🇧🇪 Belgium
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇭🇺 Hungary
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇮🇱 Israel
- 🇮🇹 Italy
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇳🇴 Norway
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 UAE
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
The Inspiration for the Book on Agile Project Management, “Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions” | Part 2
13 March 2019
The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions™, helps companies achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation outcome with a client organization in the entertainment industry was the inspiration for Scott's award-winning book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. This is the story behind the book—told by Scott. Identifying details have been changed and certain elements are not included.
This article is the second installment of the eight-part story. If you haven't already read the first post, you can find it here: Part 1: The Call.
Agile Transformation at an Entertainment Company | Part 2: The Goals
Highlights related to the goals follow.
The executive vice president (EVP) identified his top three desired outcomes:
- Accelerate the development and delivery of products and services—to be faster than the earlier baseline of 6-12 months,
- Improve the satisfaction of the Scrum Team—to be the same or better than it was earlier with the traditional/waterfall approach, and
- Improve the satisfaction of stakeholders—to also to be the same or better than it was earlier with the traditional/waterfall approach.
I individually met with and carefully listened to each member of the Scrum Team. There were recurring themes. We then met as a group and I asked them to identify their top two or three goals. They discussed the matter, voted, and decided on these:
- Meet or exceed the expectations of management, and
- Deliver valuable products.
I individually met with executives from different departments (the stakeholders). In every case, they related that things were OK with the earlier traditional/waterfall approach, but that things were worse now. The stakeholders indicated that, with the earlier approach, someone on the project team worked with their group to gather requirements, and around 6-12 months later the results were deployed. However, it was reported that with the then-current approach, the projects' purpose and requirements were not understood, and that what was produced was unusable. The goals of the stakeholders were:
- For them or their representatives to be as—or more—involved as earlier with the traditional/waterfall approach, and
- Get a usable product as often as—or more frequently than—earlier with the traditional/waterfall approach.
Here's a recap of everyone's goals. The EVP wants the development and delivery of products and services to be faster than 6-12 months, improved satisfaction of the Scrum Team, and improved satisfaction of stakeholders. The Scrum Team wants to meet or exceed expectations of management, and deliver valuable products. The stakeholders want (themselves or via their representatives) to be more involved in requirements/user stories and get useable project-delivered products more frequently than every 6-12 months.
Everyone permitted their goals to be shared with others. After discussing the subject with the EVP, I wrote the goals on oversize paper and posted it in a common area proximate to the Scrum Team and accessible to the stakeholders.
Highlights on the environment, roles, and practices—primarily focused on the Scrum Team—follow.
The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions continues with Part 3: The Environment.
About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’s multi award-winning book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 978-1533370242).
Here's an excerpt from the book: "Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive. Traditional development and delivery frameworks such as waterfall are often ineffective. In contrast, Scrum is a value-driven agile approach which incorporates adjustments based on regular and repeated customer and stakeholder feedback. And Scrum’s built-in rapid response to change leads to substantial benefits such as fast time-to-market, higher satisfaction, and continuous improvement—which supports innovation and drives competitive advantage."
With clear and easy to follow instructions, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps you:
- Implement and use the most popular agile framework―Scrum;
- Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
- Support innovation and drive competitive advantage.
Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”
Winner of 17 first place awards.
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow. Get your copy today!
- 🇦🇺 Australia
- 🇦🇹 Austria
- 🇧🇪 Belgium
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇭🇺 Hungary
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇮🇱 Israel
- 🇮🇹 Italy
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇳🇴 Norway
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 UAE
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
The Inspiration for the Book on Agile Project Management, “Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions” | Part 3
19 March 2019
The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions™, helps companies achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation outcome with a client organization in the entertainment industry was the inspiration for Scott's award-winning book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. This is the story behind the book—told by Scott. Identifying details have been changed and certain elements are not included.
This article is the third installment of the eight-part story. If you haven't already read the earlier parts, you can find them here:
Agile Transformation at an Entertainment Company | Part 3: The Environment
Highlights on the environment including roles and practices—primarily focused on the Scrum Team—follow.
I learned that the Scrum Team was composed of 16 people: one Scrum Master, one Product Owner, and 14 Development Team members. Both the Scrum Master and the Product Owner explained that they were familiar with agile, but that they had no prior work experience with agile/Scrum and no related training—except for what was provided by the value-added reseller (VAR). The Development Team consisted of 14 people: a technical architect, a UI designer, a business analyst, seven developers, three testers, and a technical writer. Eleven of the 14 members of the Development Team had no prior work experience with agile/Scrum and no related training—except for what was provided by the VAR. Of the 16 people on the Scrum Team, 15 were local (at an office in the greater Los Angeles area), and one—the Product Owner—was based out of her office in Paris, France.
Of the 16 people on the Scrum Team, two—the Scrum Master and the Product Owner—were full time on the project. All of the others were allocated about 50% on the project.
I was given a copy of the training binder left by the VAR. I was told that the contents—about 500 pages—reflected the totality of the training and reference material. The training session, led by the VAR, was attended by the Scrum Master and the all of the Development Team members. The executive vice president (EVP) attended portions. The Product Owner attended portions, listening by phone. The first page in the binder covered the Agile Manifesto, the second page was a two-column table which compared and contrasted waterfall and Scrum (e.g., waterfall freezes scope, Scrum freezes schedule), and the third page showed success rates of waterfall vs. Scrum (e.g., 29% of waterfall projects fail vs. 9% of agile projects). The remaining pages provided information about the VAR company and detailed instructions on how to use their software product. That constituted the training.
The Product Owner, Scrum Master, and Development Team reported that they followed the training and instructions provided by the VAR. I won't delineate the then-current roles further or describe all of the events and artifacts. However, some examples follow.
The Product Owner created a product vision statement and stored it in the software, but nobody else remembered seeing it.
The Product Owner created a product backlog in the software, but nobody else claimed to have seen it.
The Scrum Master facilitated a Sprint Planning event where the Development Team estimated work in terms of complexity, and the results were recorded in the software tool. It was reported that—due to the time difference—the Product Owner did not attend Sprint Planning meetings.
It was communicated that during Sprint execution, the Scrum Master would ask the Development Team if they had any notable progress; and only if the answer was yes, there was a Daily Scrum. As a result, the Daily Scrum event occurred around once or twice a week. When the meeting took place, the Scrum Master did a quick interview with each member of the Development Team and noted the results in the software tool.
I was told that the team followed the recommendation of the VAR for the sprint duration of four weeks.
The Sprint Reviews were attended by the Scrum Master, the Product Owner (remotely), all of the Development Team members, and the EVP. However, the other stakeholders did not attend the events. On average, about half of the work planned and committed to the sprint was "done." Both "done" and not-"done" items were demonstrated at the Sprint Review.
The Scrum Master reported that the team did conduct a Retrospective event at the end of each sprint and that the results were saved in the software tool. When I reviewed the information, I saw comments such as "we worked very hard" under the what went well category. Everything under the "what didn't go so well/opportunities for improvements" category were ideas for enhancement requests for the software tool. I was informed that the VAR instructed staff to convert everything that didn't go well into a suggestion for a future general release of the software or a request for a custom enhancement of the software.
None of the work from any of the sprints was released.
The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions continues with Part 4: The Options.
About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’s multi award-winning book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 978-1533370242).
Here's an excerpt from the book: "Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive. Traditional development and delivery frameworks such as waterfall are often ineffective. In contrast, Scrum is a value-driven agile approach which incorporates adjustments based on regular and repeated customer and stakeholder feedback. And Scrum’s built-in rapid response to change leads to substantial benefits such as fast time-to-market, higher satisfaction, and continuous improvement—which supports innovation and drives competitive advantage."
With clear and easy to follow instructions, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps you:
- Implement and use the most popular agile framework―Scrum;
- Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
- Support innovation and drive competitive advantage.
Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”
Winner of 17 first place awards.
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow. Get your copy today!
- 🇦🇺 Australia
- 🇦🇹 Austria
- 🇧🇪 Belgium
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇭🇺 Hungary
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇮🇱 Israel
- 🇮🇹 Italy
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇳🇴 Norway
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 UAE
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
The Inspiration for the Book on Agile Project Management, “Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions” | Part 4
26 March 2019
The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions™, helps companies achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation outcome with a client organization in the entertainment industry was the inspiration for Scott's award-winning book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. This is the story behind the book—told by Scott. Identifying details have been changed and certain elements are not included.
This article is the fourth installment of the eight-part story. If you haven't already read the earlier parts, you can find them here:
Agile Transformation at an Entertainment Company | Part 4: The Options
After gaining a broader and deeper understanding of the organization including their Scrum implementation, I met with the executive vice president (EVP) and we discussed next steps. I presented three options:
- No change,
- Revert to the earlier waterfall-only model, or
- "We can try different things" (aligned with the value of openness) with the objective of improving their agile implementation and achieving their goals.
I said, "we can try different things" because while I believed that changes would likely result in improvements, success could not be guaranteed. I also said, "we can try different things" because any meaningful change would require the cooperation and collaboration of many people. The EVP decided on the third option: trying different things.
The doing of "different things" started with training. I first met with the EVP. I then met with the Scrum Master in several one-on-one meetings. And since he was committed to education and improvement, he later on completed the Certified ScrumMaster (CSM) training and certification. The Product Owner was unable to attend the office in person for one-on-one training, but we communicated by phone and Skype. The EVP soon decided that the Product Owner needed to be co-located with the Scrum Team. He found a new Product Owner within the organization. I met with the new Product Owner in multiple one-on-one sessions. And—similar to what occurred with the Scrum Master—since the new Product Owner was committed to education and improvement, he subsequently completed the Certified Scrum Product Owner (CSPO) training and certification. I delivered training to the Development Team as a group. It included an overview and more in-depth coverage of certain topics such as pair programming and technical debt. Later on, some Development Team members completed the Certified Scrum Developer (CSD) training and certification. Stakeholder training follows next.
I delivered a one-hour overview of Scrum to the executive stakeholders in a group session. The attendees asked questions and made comments throughout the meeting. One stakeholder suggested that we do what the American Management Association says is best for Scrum. Then other attendees mentioned additional potential sources for information on agile. I explained that different organizations may have their own perspective on what works well for agile/Scrum, and that one way to go (I mentioned this in part to continue their engagement, involvement, and buy-in) is to look to the Scrum Alliance, a leading authority on the subject, but also see if others have ideas that are aligned with the authority and also fit the desired future state of the organization. I committed to doing the research and the stakeholders thanked me in advance.
I already had a library of 76 items on agile/Scrum—consisting of material from the Scrum Alliance, Project Management Institute, Deloitte Touche Tohmatsu, Gartner, KPMG, Harvard Business Review, IEEE, MIT, Forbes, and many others. I expanded it to include sources mentioned by stakeholders during the training session and I diligently reviewed all of the content. The diverse sources identified several values and practices as being central in successful Scrum implementations, and such factors were typically consistent with guidelines from the Scrum Alliance. I then met with each of the stakeholders individually and presented them with a summary of information from the Scrum Alliance and others.
I facilitated a follow-up group meeting with the executive stakeholders. Information from the one-hour training and the diverse sources was summarized. The stakeholders concluded that the central problem with the then-current implementation was that people were not following good practices. They then discussed, voted, and identified what they viewed as the high-level top 10 success factors for a Scrum implementation at the organization based on the previously presented information. In no particular order, the top 10 items were:
- Support from management;
- Each member of the Scrum Team (Scrum Master, Product Owner, and Development Team) is 100% allocated to the project;
- There is an agile coach, agile Project Management Office or agile Center of Excellence;
- Satisfaction is a crucial metric;
- The Scrum Team has no more than 11 people;
- The Scrum Team is co-located;
- There are consistent practices and processes;
- There is a digital wallboard or other information radiator;
- There are frequent and high-quality interactions; and
- There is continuous improvement/inspect and adapt.
Some of the items overlap/are not mutually exclusive, and the items are not exhaustive. I thanked the executive stakeholders for their support, and I told them that the 10 factors are built into the go-forward plan. The stakeholders expressed their appreciation.
The EVP and I conducted a mini-retrospective on the training sessions. The EVP was enthusiastic about what we've done so far, and he said that morale had improved. He authorized company-paid CSM, CSPO, and CSD trainings and certifications for staff (mentioned earlier). The EVP said we could advance to the next stage: piloting changes. I asked if he was open to terminating the use of the software tool introduced by the value-added reseller (VAR). He initially said that so much time and money had been invested in it that it would be hard to justify doing so. I said it differently: "We can try different things" could mean putting the software tool on vacation for a period. He agreed. We moved to the pilot—which involved doing many things differently. Examples follow.
The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions continues with Part 5: The Pilot — Vision, Roadmap and Release Plan, and Product Backlog.
About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’s multi award-winning book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 978-1533370242).
Here's an excerpt from the book: "Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive. Traditional development and delivery frameworks such as waterfall are often ineffective. In contrast, Scrum is a value-driven agile approach which incorporates adjustments based on regular and repeated customer and stakeholder feedback. And Scrum’s built-in rapid response to change leads to substantial benefits such as fast time-to-market, higher satisfaction, and continuous improvement—which supports innovation and drives competitive advantage."
With clear and easy to follow instructions, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps you:
- Implement and use the most popular agile framework―Scrum;
- Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
- Support innovation and drive competitive advantage.
Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”
Winner of 17 first place awards.
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow. Get your copy today!
- 🇦🇺 Australia
- 🇦🇹 Austria
- 🇧🇪 Belgium
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇭🇺 Hungary
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇮🇱 Israel
- 🇮🇹 Italy
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇳🇴 Norway
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 UAE
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
The Inspiration for the Book on Agile Project Management, “Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions” | Part 5
31 March 2019
The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions™, helps companies achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation outcome with a client organization in the entertainment industry was the inspiration for Scott's award-winning book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. This is the story behind the book—told by Scott. Identifying details have been changed and certain elements are not included.
This article is the fifth installment of the eight-part story. If you haven't already read the earlier parts, you can find them here:
Agile Transformation at an Entertainment Company | Part 5: The Pilot — Vision, Roadmap and Release Plan, and Product Backlog
We advanced to the pilot—which included doing many things differently. Examples follow.
The Product Owner and I discussed techniques on developing a product vision statement. He opted to use the template attributed to Geoffrey Moore. The Product Owner created a draft of the vision and sent it with a request for feedback to the stakeholders. After receiving feedback, the Product Owner revised and finalized the product vision. He wrote the statement on oversize paper and posted it in a prominent location where the Scrum Team (Scrum Master, Product Owner, and Development Team) and stakeholders could easily see it.
The Product Owner and I then discussed techniques on creating and maintaining a product roadmap/release plan. He opted for a simple table with four rows and four columns. The rows included:
- Name (the title of the product or major release),
- Goal (the reason for creating it),
- Features (a high-level list of features), and
- Estimated number of sprints.
For the columns, there was one for each quarter of the year. Similar to what was done with the product vision, the Product Owner sent the plan with a request for feedback to the stakeholders. After receiving feedback, the Product Owner revised and the plan, wrote it on oversize paper, and posted it next to the product vision statement.
Aspects of team formation were covered already. The new Scrum team totaled 11 people. All were co-located and 100% allocated to the project.
The Product Owner and I discussed techniques on developing and maintaining the product backlog. He opted to employ a simple table format with six columns:
- ID#,
- User story/description,
- Category (he decided on four types: feature, bug, technical debt, and other),
- Story point estimate for complexity,
- Priority based on business value, and
- Status.
To help with user stories, the Product Owner often referenced the INVEST (Independent, Negotiable, Valuable, Estimable, Small, and Testable) model developed by Bill Wake. For priority, the Product Owner initially used the MoSCoW method (Must have, Should have, Could have, or Won't have). Later, the Product Owner found the business value/risk method (where each item is rated as high or low in two dimensions—business value and risk, ...) to be the most beneficial, and the Product Owner continues to use that approach today. In a session facilitated by the Scrum Master, the Product Owner presented the user stories to the Development Team, and participants provided story points (using physical cards for the exercise) for estimates of complexity of each item. Later, the team tried t-shirt sizing (S, M, L, and XL designations) for estimates of complexity, but they decided to return to story points.
Previously, sprints were four weeks in length. Now the team was using the shorter duration of two weeks. A key benefit was that the Scrum value of focus was improved.
The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions continues with Part 6: The Pilot — Sprint Planning and Sprint Execution.
About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’s multi award-winning book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 978-1533370242).
Here's an excerpt from the book: "Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive. Traditional development and delivery frameworks such as waterfall are often ineffective. In contrast, Scrum is a value-driven agile approach which incorporates adjustments based on regular and repeated customer and stakeholder feedback. And Scrum’s built-in rapid response to change leads to substantial benefits such as fast time-to-market, higher satisfaction, and continuous improvement—which supports innovation and drives competitive advantage."
With clear and easy to follow instructions, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps you:
- Implement and use the most popular agile framework―Scrum;
- Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
- Support innovation and drive competitive advantage.
Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”
Winner of 17 first place awards.
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow. Get your copy today!
- 🇦🇺 Australia
- 🇦🇹 Austria
- 🇧🇪 Belgium
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇭🇺 Hungary
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇮🇱 Israel
- 🇮🇹 Italy
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇳🇴 Norway
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 UAE
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
The Inspiration for the Book on Agile Project Management, “Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions” | Part 6
04 April 2019
The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions™, helps companies achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation outcome with a client organization in the entertainment industry was the inspiration for Scott's award-winning book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. This is the story behind the book—told by Scott. Identifying details have been changed and certain elements are not included.
This article is the sixth installment of the eight-part story. If you haven't already read the earlier parts, you can find them here:
- Part 1: The Call;
- Part 2: The Goals;
- Part 3: The Environment;
- Part 4: The Options; and
- Part 5: The Pilot – Vision, Roadmap and Release Plan, and Product Backlog.
Agile Transformation at an Entertainment Company | Part 6: The Pilot — Sprint Planning and Sprint Execution
The Product Owner, Scrum Master and I discussed sprint planning techniques. The Scrum Master decided that the meeting event would be handled via two separate sessions—part 1 (what will be committed to for the upcoming sprint) and part 2 (how to accomplish the work identified in part 1).
For sprint planning part 1, the timebox (not to exceed duration) for the meeting was calculated as:
- 2
- multiplied by the number of weeks in the upcoming sprint (2 in this case),
- which equaled 4 hours for the event.
The Scrum Master made the following information visible during the event: start and end dates for the sprint, (after a sprint was completed) the results of the last sprint review event, and (after a sprint was completed) the results from the last sprint retrospective event. The Product Owner reminded the Development Team about the product vision statement, and the Product Owner shared the sprint goal (such as "implement shopping cart functionality ..."). The Development Team determined their capacity in work hours for the upcoming sprint. It was calculated as:
- the number of people in the Development Team
- multiplied by the number of project productive hours (which excluded time outside the sprint such as company meetings, trainings, vacation time, etc.) per workday
- multiplied by number of workdays in the sprint.
(Estimation via story points, and prioritization by the Product Owner were already taken care of.)
For each item in the product backlog, participants discussed the user stories/requirements including acceptance criteria, assumptions, dependencies, risks, and anything else requiring a conversation to get a good understanding of the item. The Development Team then committed to the entries which they thought could be completed in the upcoming sprint. The technique they employed involved asking "Can we do this first item in the product backlog?" If the answer was yes, they selected it and proceeded to the next item and continued until the team believed that no more work could be done in the sprint. After the Development Team had worked together and had data on actual velocity (the number of story points completed in a sprint), they also considered that historical metric—comparing it with story points for items in the sprint. The Product Owner updated the product backlog, identifying the items committed by the Development Team to be done for the upcoming sprint.
For sprint planning part 2, the timebox for the meeting was calculated as:
- 2
- multiplied by the number of weeks in the upcoming sprint (2 in this case),
- which equaled 4 hours for the event.
The Scrum team created the sprint backlog. It had the following columns:
- ID#,
- Description,
- Story points,
- Task information (meetings, designs, coding, code review, testing, etc.),
- Estimation in hours (they adopted the practice that if effort is greater than eight hours, split the task into smaller ones),
- Owner (where members of the Development Team self-assign tasks),
- Status, and
- Hours of work remaining.
During the meeting, the Scrum team compared the total estimated work hours for the sprint with the Development Team’s capacity (mentioned under the part 1 meeting) for the sprint. If the Development Team believed that the sprint backlog contained too much work to be done during the sprint, they collaborated with the Product Owner to remove one or more items. If the Development Team believed they could handle more work during the sprint, they worked with the Product Owner to move one or more of the high priority items from the product backlog to the sprint backlog.
The Product Owner, Scrum Master and I discussed sprint execution. Select examples of what was decided and done are highlighted next.
The Development Team set up a task board (also known as a Scrum board) to reflect the work in the current iteration. They went with a simple format. The board depicted work in rows and columns where rows included work items, and columns reflected status (To Do, Doing, and Done). Work was addressed from top (highest priority) to bottom, and work migrated from left to right on the task board as it progressed. The task board is also covered in the daily Scrum meeting.
The Scrum Master decided to use a sprint burndown chart to track and communicate progress during the sprint. He set it up and updated it each workday, usually immediately after the daily Scrum meeting.
The Scrum Master created an impediment backlog to capture things preventing the team from progressing or improving. This backlog was updated daily, typically immediately after the daily Scrum meeting.
At the daily Scrum meeting event, the Development Team shared status, plans, and any impediments. Before this pilot with changes, the team was not conducting the daily Scrum (or updating the task board, burndown chart, and impediments backlog) consistently. Under the pilot (and subsequently), the Development Team met for up to 15 minutes (timebox) each workday, and it was conducted at the same time (10:00 a.m.) each day. At this daily stand-up session, the Development Team and the Scrum Master met where the task board, sprint burndown chart, and impediment backlog were posted. Each Development Team member described what he/she worked on since the last Scrum meeting, and he/she updated the task board. Next, the same Development Team member explained what he/she would work on that day, and he/she updated the task board. Lastly, the same Development Team member reported any impediments. (The Scrum Master recorded any issues in the impediments backlog. If a discussion was required, it took place immediately after the daily Scrum. The Scrum Master helped resolve impediments.) The steps were repeated for other members of the Development Team.
The Scrum Team built an increment of functionality during every sprint, and the increment was potentially shippable because the Product Owner might decide for it to be implemented at the end of the sprint. Said differently, potentially shippable is defined by a state of confidence or readiness, and shipping is a business decision. Commencing with the pilot, the organization started releasing products as often as every sprint (two weeks).
The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions continues with Part 7: The Pilot — Sprint Review and Sprint Retrospective.
About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’s multi award-winning book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 978-1533370242).
Here's an excerpt from the book: "Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive. Traditional development and delivery frameworks such as waterfall are often ineffective. In contrast, Scrum is a value-driven agile approach which incorporates adjustments based on regular and repeated customer and stakeholder feedback. And Scrum’s built-in rapid response to change leads to substantial benefits such as fast time-to-market, higher satisfaction, and continuous improvement—which supports innovation and drives competitive advantage."
With clear and easy to follow instructions, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps you:
- Implement and use the most popular agile framework―Scrum;
- Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
- Support innovation and drive competitive advantage.
Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”
Winner of 17 first place awards.
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow. Get your copy today!
- 🇦🇺 Australia
- 🇦🇹 Austria
- 🇧🇪 Belgium
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇭🇺 Hungary
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇮🇱 Israel
- 🇮🇹 Italy
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇳🇴 Norway
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 UAE
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
The Inspiration for the Book on Agile Project Management, “Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions” | Part 7
09 April 2019
The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions™, helps companies achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation outcome with a client organization in the entertainment industry was the inspiration for Scott's award-winning book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. This is the story behind the book—told by Scott. Identifying details have been changed and certain elements are not included.
This article is the seventh installment of the eight-part story. If you haven't already read the earlier parts, you can find them here:
- Part 1: The Call;
- Part 2: The Goals;
- Part 3: The Environment;
- Part 4: The Options;
- Part 5: The Pilot — Vision, Roadmap and Release Plan, and Product Backlog; and
- Part 6: The Pilot — Sprint Planning and Sprint Execution.
Agile Transformation at an Entertainment Company | Part 7: The Pilot — Sprint Review and Sprint Retrospective
The Scrum team—Product Owner, Scrum Master, and the Development Team—and I discussed techniques for the sprint review. The event is sometimes referred to as the sprint demo. The timebox (not to exceed duration) in hours for the meeting was calculated as:
- 1
- multiplied by the number of weeks in the upcoming sprint (2 in this case),
- which equaled 2 hours for the event.
Participants included the Product Owner, Scrum Master, Development Team, and stakeholders. All of the stakeholders (the executives mentioned in earlier parts of the story) were invited to and attended the sprint review. At the session, the Product Owner welcomed attendees and communicated the agenda. He pointed out the sprint goal, which was displayed on the wall in the meeting room. Next, the Development Team listed the work that was committed to the sprint. They then listed the work that was completed and the work that was not completed. For each completed story/feature, the Development Team demonstrated the "done" working functionality and answered questions. Stakeholders were invited to interact with the "done" working functionality and they did so. Then the entire group reviewed the product backlog and collaborated on what to do next. The Product Owner incorporated feedback into the Product Backlog. It involved adding new items to the backlog and/or re-prioritizing existing items. After the sprint review, the Scrum Master incorporated any feedback related to problems into the impediments backlog.
The Scrum Master and I discussed techniques for the sprint retrospective event. The timebox in hours for the meeting was calculated as:
- 0.75
- multiplied by the number of weeks in the upcoming sprint (2 in this case),
- which equaled 1.50 hours for the event.
At the sprint retrospective, the Development Team identified what went well, what didn't go well, and improvements to be implemented in the upcoming sprint—an example of inspection and adaptation. For improvements to be implemented, each member of the Development Team wrote their top one, two or three suggestions on sticky notes. Each idea got its own sticky note. Then the Development Team grouped the sticky notes into categories/themes, and they discussed the items and voted to determine the top one (initially limited to one, later it was raised to two) for adaptation and improvement. The Development Team committed to the change and the Scrum Master recorded the information.
The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions concludes with Part 8: The Success.
About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’s multi award-winning book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 978-1533370242).
Here's an excerpt from the book: "Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive. Traditional development and delivery frameworks such as waterfall are often ineffective. In contrast, Scrum is a value-driven agile approach which incorporates adjustments based on regular and repeated customer and stakeholder feedback. And Scrum’s built-in rapid response to change leads to substantial benefits such as fast time-to-market, higher satisfaction, and continuous improvement—which supports innovation and drives competitive advantage."
With clear and easy to follow instructions, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps you:
- Implement and use the most popular agile framework―Scrum;
- Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
- Support innovation and drive competitive advantage.
Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”
Winner of 17 first place awards.
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow. Get your copy today!
- 🇦🇺 Australia
- 🇦🇹 Austria
- 🇧🇪 Belgium
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇭🇺 Hungary
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇮🇱 Israel
- 🇮🇹 Italy
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇳🇴 Norway
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 UAE
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
The Inspiration for the Book on Agile Project Management, “Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions” | Part 8
14 April 2019
The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions™, helps companies achieve their strategic objectives and business initiatives through project management leadership. A fantastic agile transformation outcome with a client organization in the entertainment industry was the inspiration for Scott's award-winning book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. This is the story behind the book—told by Scott. Identifying details have been changed and certain elements are not included.
This article is the final installment of the eight-part story. If you haven't already read the earlier parts, you can find them here:
- Part 1: The Call;
- Part 2: The Goals;
- Part 3: The Environment;
- Part 4: The Options;
- Part 5: The Pilot — Vision, Roadmap and Release Plan, and Product Backlog;
- Part 6: The Pilot — Sprint Planning and Sprint Execution; and
- Part 7: The Pilot — Sprint Review and Sprint Retrospective.
Agile Transformation at an Entertainment Company | Part 8: The Success
By adopting an agile mindset and providing improved engagement, collaboration, transparency, and adaptability via Scrum's values, roles, events, and artifacts, the results were excellent. After one sprint, satisfaction ratings for the Development Team and stakeholders were higher than the target. After three sprints, the output of the Scrum Team became consistent and predictable, satisfaction increased even further, and all of the seven goals mentioned earlier were achieved. Here's an overview:
🎯 Goal 1
- Source: This goal was identified by the EVP (executive vice president)
- Desired outcome: Develop and deliver products and services faster than 6-12 months
- Result: The goal was achieved (with the agile transformation, delivery occurred as often as every two weeks)
🎯 Goal 2
- Source: This goal was identified by the EVP
- Desired outcome: Improve the satisfaction of the Scrum Team
- Result: The goal was achieved
🎯 Goal 3
- Source: This goal was identified by the EVP
- Desired outcome: Improve the satisfaction of the stakeholders
- Result: The goal was achieved
🎯 Goal 4
- Source: This goal was identified by the Scrum Team (Scrum Master, Product Owner, and the Development Team)
- Desired outcome: Meet or exceed the expectations of management
- Result: The goal was achieved
🎯 Goal 5
- Source: This goal was identified by the Scrum Team
- Desired outcome: Deliver valuable products/services
- Result: The goal was achieved
🎯 Goal 6
- Source: This goal was identified by the stakeholders
- Desired outcome: For stakeholders or their representatives to be more involved in requirements
- Result: The goal was achieved
🎯 Goal 7
- Source: This goal was identified by the stakeholders
- Desired outcome: Get useable products delivered more frequently than 6-12 months
- Result: The goal was achieved (with the agile transformation, delivery occurred as often as every two weeks)
The EVP, Scrum Team, and stakeholders declared the pilot a success and they made this implementation of Scrum the preferred approach for the development and delivery of products and services going forward.
In addition to achieving the goals summarized above, the agile transformation also supported the organization's efforts to innovate and drive their competitive advantage. It became more successful. As the business grew, so has the number of Scrum teams. Originally numbering one, the division presently has six Scrum teams.
This concludes The Inspiration for the Book on Agile Project Management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions.
About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’s multi award-winning book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 978-1533370242).
Here's an excerpt from the book: "Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive. Traditional development and delivery frameworks such as waterfall are often ineffective. In contrast, Scrum is a value-driven agile approach which incorporates adjustments based on regular and repeated customer and stakeholder feedback. And Scrum’s built-in rapid response to change leads to substantial benefits such as fast time-to-market, higher satisfaction, and continuous improvement—which supports innovation and drives competitive advantage."
With clear and easy to follow instructions, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps you:
- Implement and use the most popular agile framework―Scrum;
- Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
- Support innovation and drive competitive advantage.
Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”
Winner of 17 first place awards.
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow. Get your copy today!
- 🇦🇺 Australia
- 🇦🇹 Austria
- 🇧🇪 Belgium
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇭🇺 Hungary
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇮🇱 Israel
- 🇮🇹 Italy
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇳🇴 Norway
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 UAE
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Scott M. Graffius Delights Audiences with Talks on Agile, Traditional, and Hybrid Project, Program, Portfolio, and PMO Management
17 April 2019
Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions™, speaks at conferences and other events in the United States and internationally where he delights audiences with talks on agile, traditional, and hybrid project, program, portfolio, and PMO management.
He integrates content on professional standards, best practices, and his first-hand experience with successful implementations. Scott uses everyday language and custom vibrant visuals to make complex topics clear and understandable, and he provides audiences with practical information they can use.
Attendees have said “Scott is an amazing speaker,” “fantastic presentation,” and “highly recommended!” For details on his past and upcoming speaking engagements, visit http://bit.ly/speakerone.
About Scott M. Graffius
Scott M. Graffius is a technology leader, project management expert, consultant, international speaker, and award-winning author.
Scott is the CEO of Exceptional PPM and PMO Solutions, a professional services firm, where he partners with client companies to help them strengthen their project management capabilities and realize their strategic objectives and business initiatives.
A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’ book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards from national and international competitions. Credit is shared with Chris Hare and Colin Giffen, the technical editors on the publication. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, the Dallas Business Journal, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications. A trailer, high-resolution images, reviews, a detailed list of awards, and more are in the digital media kit at https://AgileScrumGuide.com. The book is available at Amazon, Barnes & Noble, Strand Books, Harvard Book Store, Books-a-Million, The Booksmith, and other retailers, distributors, and partners.
Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets, as well as experience spanning 20 countries.
Scott has a bachelor's degree in Psychology with a focus in Human Factors. He holds six professional certifications: Certified Scrum Professional (CSP), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), Lean Six Sigma Green Belt (LSSGB), and IT Service Management Foundation (ITIL). He is a member of the Scrum Alliance, the Project Management Institute, and the Institute of Electrical and Electronics Engineers (IEEE). Within the IEEE, Graffius is a member of the Computer Society, the Consumer Electronics Society, the Broadcast Technology Society, the Internet of Things Community, and the Consultants Network.
He has been actively involved with the Project Management Institute (PMI) in the development of professional global standards. He was a member of the team which produced the Practice Standard for Work Breakdown Structures—Second Edition. Scott was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition and The Standard for Program Management—Fourth Edition. He was also a subject matter expert reviewer of content for the PMI EMEA (Europe, Middle East and Africa) Congress 2019.
Scott regularly speaks at conferences and other events in the United States and internationally where he delights audiences with presentations on agile, traditional, and hybrid project, program, portfolio, and PMO management. He integrates content on professional standards, best practices, and his first-hand experience with successful implementations. Scott uses everyday language and custom vibrant visuals to make complex topics clear and understandable, and he provides audiences with practical information they can use. For additional information on Scott's speaking engagements, visit http://scottgraffius.com/publicspeaker.html.
Scott resides in Los Angeles, California.
About Exceptional PPM and PMO Solutions
Our mission is to help organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives.
Exceptional PPM and PMO Solutions provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. Our expertise spans agile, traditional waterfall, and hybrid approaches.
While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage.
Exceptional PPM and PMO Solutions has a Delighted Client Guarantee™. Our proven approach organizes projects into manageable deliverables with success criteria. When our clients are delighted with the results, we get paid.
For more information, visit https://www.Exceptional-PMO.com.
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
11 Most Valuable Technology Certifications
19 April 2019
🔥 A newer version of this article is here.
In Technology, there's no substitute for experience. However, certifications remain a valuable tool for advancing one's career. Employers want candidates with up-to-date knowledge and skills, and certifications demonstrate a person’s mastery of the respective subject. Eleven certifications emerged as the most valuable in Technology and two of them are related to project management. [1] [2]
These are the most highly valued technology certifications today:
1. Certified ScrumMaster (CSM)
2. AWS Certified Solutions Architect
3. Certified Ethical Hacker (CEH)
4. Certified Information Systems Security Professional (CISSP)
5. Cisco Certified Network Associate (CCNA)
6. Cisco Certified Network Professional (CCNP)
7. CompTIA A+
8. Global Information Assurance Certification (GIAC)
9. ITIL
10. Microsoft Certified Solutions Expert: Cloud Platform and Infrastructure
11. Project Management Professional (PMP)
If you're interested in learning about the project management related certifications, visit the Scrum Alliance for the Certified ScrumMaster (CSM) and the Project Management Institute for the Project Management Professional (PMP).
Many employers prefer to hire certified professionals, especially those who also have college degrees and successful work experience to accompany them. Those who invest in professional credentials typically enjoy larger salaries among other benefits.
Sources:
[1] Robert Half. “Which IT Certifications are Most Valuable?” The Robert Half Blog. October 4, 2018, https://www.roberthalf.com/blog/salaries-and-skills/which-it-certifications-are-most-valuable.
[2] Robert Half Technology (2018). Technology Salary Guide 2019. Menlo Park, CA: Robert Half International, Inc.
About Exceptional PPM and PMO Solutions
Our mission is to help organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives.
Exceptional PPM and PMO Solutions provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. Our expertise spans agile, traditional waterfall, and hybrid approaches.
While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage.
Exceptional PPM and PMO Solutions has a Delighted Client Guarantee™. Our proven approach organizes projects into manageable deliverables with success criteria. When our clients are delighted with the results, we get paid.
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
A version of this article also appears at ScottGraffius.com and AgileScrumGuide.com. Both of those sites and Exceptional-PMO.com are owned by Scott M. Graffius.
© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change
26 April 2019
Scott M. Graffius, Principal Consultant and CEO of Exceptional PPM and PMO Solutions™, provides a revealing first-hand account of an organization's agile journey in his new book, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change. This is Graffius' second book.
About the Author
Scott M. Graffius is a project management expert, consultant, speaker, and author. He is CEO of Exceptional PPM and PMO Solutions™, a professional services firm, where he partners with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. Before that, he ran and supervised the delivery of projects in public and private companies with businesses ranging from e-commerce to advanced technology, manufacturing, entertainment, and more. Graffius' first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions, garnered 17 first place awards. Graffius and Agile Scrum have been featured in Yahoo Finance, the Boston Herald, Learning Solutions, Informa, Innovation Management, and additional media publications. He regularly speaks at conferences and other events around the world. Additional information is available at https://www.exceptional-pmo.com/who_we_are/bio.
About Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change
Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits. Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change (ISBN-13: 978-1072447962) provides a revealing behind-the-scenes story about an actual successful agile implementation at a global entertainment company.
The award-winning book — a quick (60-90 minute) read — is available in paperback and ebook/Kindle formats in the United States and around the world. Some links by country follow.
- 🇦🇺 Australia
- 🇦🇹 Austria
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 United Arab Emirates
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
It's on Amazon's "Hot New Releases" list as shown in the screen shot.
About Exceptional PPM and PMO Solutions
Our mission is to help organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives.
Exceptional PPM and PMO Solutions provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. Our expertise spans agile, traditional waterfall, and hybrid approaches.
While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage.
Exceptional PPM and PMO Solutions has a Delighted Client Guarantee™. Our proven approach organizes projects into manageable deliverables with success criteria. When our clients are delighted with the results, we get paid.
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Trailer for "Agile Transformation" (TRT: 30 Seconds)
14 May 2019
☆ In the US: https://t.co/vpbnMubf1kHere’s the #trailer for ‘Agile Transformation’
Based on an #agile implementation at a global #entertainment company, the award-winning #book is available in #paperback and #ebook/#Kindle worldwide
☆ Outside the US: https://t.co/GLEO3MvL8z pic.twitter.com/hheNGWKli1— Agile Transformation (@AgileTransform_) October 6, 2020
Based on a true story, Agile Transformation by Exceptional PPM and PMO Solutions™ Principal Consultant and CEO Scott M. Graffius provides a revealing behind-the-scenes account of a successful agile implementation at a global entertainment company. You're invited to watch the trailer for the book. The total run time is 30 seconds.
About Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change
Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits. Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change (ISBN-13: 978-1072447962) provides a revealing behind-the-scenes story about an actual successful agile implementation at a global entertainment company.
The award-winning book — a quick (60-90 minute) read — is available in paperback and ebook/Kindle formats in the United States and around the world. Some links by country follow.
- 🇦🇺 Australia
- 🇦🇹 Austria
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 United Arab Emirates
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
About Exceptional PPM and PMO Solutions
Exceptional PPM and PMO Solutions™ helps clients strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. While every engagement is unique, outcomes typically include getting more projects done, faster delivery time, improved on-budget performance, improved customer and stakeholder satisfaction, and more consistent realization of business results. Exceptional PPM and PMO Solutions™ confidently backs its services with a Delighted Client Guarantee™.
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Scott M. Graffius to Speak at a Virtual Event of the Los Angeles Chapter of the PMI
07 May 2020
An earlier version of this story appeared on March 22, 2019. This version includes the update that Scott's talk will be a virtual event.
Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions and author of Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions and Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change, will present "Getting (More) Benefits from Agile" at a virtual event of the Los Angeles Chapter of the Project Management Institute. He will deliver practical information including top factors from successful Scrum implementations—based on his first-hand experience and 116 sources—which attendees can leverage to gain (more) benefits from agile.
⁃ Location: Virtual event
⁃ Date: Tuesday, June 2, 2020
⁃ Time: 5:30-7:15 p.m. Pacific Time
For more information and to register for the virtual event, visit bit.ly/agile-virtual.
This will be Scott's second talk at the PMI-LA.
About Scott M. Graffius
Scott M. Graffius is a technology leader, project management expert, consultant, award-winning author, and international speaker. His content has been used by corporations, governments, and universities.
Scott is a Principal Consultant and the CEO of Exceptional PPM and PMO Solutions™, a professional services firm, where he helps clients strengthen their project management capabilities and realize their strategic objectives and business initiatives. The consultancy provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. The firm’s expertise spans agile, traditional waterfall, and hybrid approaches. While every engagement is unique, outcomes typically include getting more projects done, faster delivery time, improved on-budget performance, improved customer and stakeholder satisfaction, and more. Exceptional PPM and PMO Solutions™ confidently backs its services with a Delighted Client Guarantee™.
A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott’s first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 9781533370242). It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards from national and international competitions. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, Informa, Innovation Management, the Dallas Business Journal, Computer Weekly, the PM World Journal, BookLife by Publisher’s Weekly, NHD Podcast, Learning Solutions, Dr. Harold Kerzner’s Innovation Project Management, and additional media outlets and publications. The trailer, high-resolution images, reviews, a list of awards, and more are available in the digital media kit.
His second title, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change (ISBN-13: 9781072447962), was named one of the best Scrum books of all time by BookAuthority.
Scott's content has been used by corporations, governments, and universities—including Cisco, RSA, Ford, LITE-ON Technology Corporation, Liberty Mutual Group, the New Zealand Ministry of Education, Tufts University, James Madison University, Santa Clara University, Brigham Young University, Texas A&M University, The Open University, Asia Pacific University of Technology and Innovation, and others.
Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets, as well as experience spanning 20 countries.
Scott has a bachelor's degree in Psychology with a focus in Human Factors. He holds seven professional certifications: Certified Scrum Professional - ScrumMaster (CSP-SM), Certified Scrum Professional - Product Owner (CSP-PO), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), Lean Six Sigma Green Belt (LSSGB), and IT Service Management Foundation (ITIL). He is a member of the Scrum Alliance, the Project Management Institute, and the Institute of Electrical and Electronics Engineers.
He has been actively involved with the Project Management Institute (PMI) in the development of professional standards. He was a member of the team which produced the Practice Standard for Work Breakdown Structures—Second Edition. Scott was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition, The Standard for Program Management—Fourth Edition, and The Practice Standard for Project Estimating—Second Edition. He was also a subject matter expert reviewer of content for the PMI EMEA Congress 2019, and he served as a member of the review team for the Scrum Alliance’s Global Scrum Gathering—New York City 2020.
Scott regularly speaks at in-person and virtual online conferences and other events around the globe where he delights audiences with presentations on agile, traditional, and hybrid project, program, portfolio, and PMO management. He integrates content on professional standards, best practices, and his first-hand experience with successful implementations. Scott uses everyday language and vibrant custom visuals to make complex topics clear and understandable, and he provides audiences with practical information they can use.
Scott resides in Los Angeles, California.
About Exceptional PPM and PMO Solutions
Our mission is to help organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives.
Exceptional PPM and PMO Solutions provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. Our expertise spans agile, traditional waterfall, and hybrid approaches.
While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage.
Exceptional PPM and PMO Solutions has a Delighted Client Guarantee™. Our proven approach organizes projects into manageable deliverables with success criteria. When our clients are delighted with the results, we get paid.
For more information, visit https://www.Exceptional-PMO.com.
About the Los Angeles Chapter of the Project Management Institute (PMI-LA)
The Los Angeles chapter (PMI-LA) was chartered by the Project Management Institute in 1974. The chapter's vision is "PMI-LA will be recognized as a premier PMI chapter for the advancement of project management and a benchmark for other PMI chapters." Its mission is “To provide opportunities for individual growth in project management and increase corporate awareness of the project management profession.” For more on the PMI-LA, visit https://pmi-la.org. The chapter's hashtag is #PMILA.
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
© Copyright 2020 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Gartner Featured Content by Exceptional PPM and PMO Solutions CEO Scott M. Graffius
19 May 2020
The photo was taken during Gartner VP Cathleen Blanton’s session on IT Governance at the Gartner IT Symposium/Xpo in Orlando, Florida on October 20, 2019.
The quote on metrics ("If you don’t collect any metrics, you’re flying blind. If you collect and focus on too many, they may be obstructing your field of view.") is from Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions ― Scott M. Graffius, Author; Chris Hare and Colin Giffen, Technical Editors.
The whole context of the presentation was on governance and decision-making. Cathleen conveyed that the idea for the slide pictured was that if you measure something that matters, you can use those metrics to drive better behavior through visibility and focus.
About Scott M. Graffius
Scott M. Graffius, CSP-SM, CSP-PO, CSM, CSPO, PMP, ITIL, LSSGB is a project management expert, consultant, award-winning author, and international speaker. He is a Principal Consultant and the CEO of Exceptional PPM and PMO Solutions™, a professional services firm, where he helps clients strengthen their project management capabilities and realize their strategic objectives and business initiatives. Before that, he ran and supervised the delivery of projects and programs in public and private companies with businesses ranging from e-commerce to advanced technology, manufacturing, entertainment, and more. Scott is the author of two award-winning books on agile project management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 978-1533370242) and Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change (ISBN-13: 978-1072447962). Scott's content has been used by businesses, governments, and universities—including Gartner, Cisco, RSA, Ford, LITE-ON Technology Corporation, Liberty Mutual Group, the New Zealand Ministry of Education, Tufts University, James Madison University, Santa Clara University, Brigham Young University, Texas A&M University, The Open University, Asia Pacific University of Technology and Innovation, and others. He regularly speaks at in-person and virtual online conferences and other events around the world. Additional information is available in Scott’s full bio at https://www.exceptional-pmo.com/who_we_are/bio.
About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.
There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.
With clear and easy to follow step-by-step instructions, Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:
- Implement and use the most popular agile framework―Scrum;
- Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
- Support innovation and drive competitive advantage.
Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”
Winner of 17 first place awards.
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle worldwide. Some links by country follow.
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇭🇺 Hungary
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇮🇱 Israel
- 🇮🇹 Italy
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇳🇴 Norway
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 UAE
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
About Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change
Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.
Based on actual events, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.
The award-winning book by Scott M. Graffius is available in paperback and ebook/Kindle worldwide. Some links by country follow.
- 🇦🇺 Australia
- 🇦🇹 Austria
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 United Arab Emirates
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
About Exceptional PPM and PMO Solutions
Exceptional PPM and PMO Solutions helps client organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid models. While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage. Exceptional PPM and PMO Solutions provides a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.
About Cathleen Blanton
Cathleen Blanton, Vice President at Gartner, is a member of their Public Sector Government team. She focuses on U.S. Federal agencies, covering strategic planning, governance, and ensuring IT enables businesses and mission value. Cathleen specializes in helping CIOs position themselves to partner with executive counterparts on the issues that help their organizations achieve outcomes in both efficiency and mission effectiveness. She takes an approach that is both pragmatic and tailored to organizations’ culture. For more information, visit https://www.gartner.com.
About Gartner IT Symposium￨Xpo
Gartner IT Symposium/Xpo is billed as “the world's most important gathering of CIOs and IT executives.” The conference enables more than 9,000 attendees to shape the future of IT and business strategies. For details, visit https://www.gartner.com/en/conferences/na/symposium-us.
About Gartner
Gartner, Inc. (NYSE: IT) is the world’s leading research and advisory company and a member of the S&P 500. Their products and services include research, executive programs, consulting, and conferences. Gartner equips business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow. To learn more, visit https://www.gartner.com.
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
© Copyright 2020 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Exceptional PPM and PMO Solutions CEO Scott M. Graffius Speaks at Events Around the World
05 June 2020
Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions, delivers dynamic and engaging talks at in-person and online conferences and other events—public and private—around the world. He delights audiences with presentations on IT leadership and project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. Scott uses everyday language and vibrant custom visuals to make complex topics clear and understandable, and he provides audiences with information they can use. Check out his speaker reel (above).
Bio for Scott M. Graffius
Scott M. Graffius is a project management practitioner and consultant with expertise in project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. He is an award-winning author and international speaker. His content has been used by businesses, governments, and universities.
Scott is a Principal Consultant and the CEO of Exceptional PPM and PMO Solutions™, a professional services firm, where he helps clients strengthen their project management capabilities and realize their strategic objectives and business initiatives. The consultancy provides advisory, training, and facilitative consulting services related to governance and project, program, portfolio, and PMO management. The firm’s expertise spans agile, traditional waterfall, and hybrid approaches. While every engagement is unique, outcomes typically include getting more projects done, faster delivery time, improved on-budget performance, improved customer and stakeholder satisfaction, and more. Exceptional PPM and PMO Solutions™ confidently backs its services with a Delighted Client Guarantee™.
A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott’s first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 9781533370242). It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards from national and international competitions. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, Informa, Innovation Management, the Dallas Business Journal, Computer Weekly, the PM World Journal, BookLife by Publisher’s Weekly, NHD Podcast, Learning Solutions, Dr. Harold Kerzner’s Innovation Project Management, and additional media outlets and publications. The trailer, high-resolution images, reviews, a list of awards, and more are available in the digital media kit.
His second title, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change (ISBN-13: 9781072447962), was named one of the best Scrum books of all time by BookAuthority.
Scott's content has been used by businesses, governments, and universities—including Gartner, Cisco, RSA, Ford, LITE-ON Technology Corporation, Liberty Mutual Group, the State of Wisconsin, the New Zealand Ministry of Education, Tufts University, James Madison University, Santa Clara University, Brigham Young University, Texas A&M University, The Open University, Asia Pacific University of Technology and Innovation, and others.
Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets, as well as experience spanning 20 countries.
Scott has a bachelor's degree in Psychology with a focus in Human Factors. He holds seven professional certifications: Certified Scrum Professional - ScrumMaster (CSP-SM), Certified Scrum Professional - Product Owner (CSP-PO), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), Lean Six Sigma Green Belt (LSSGB), and IT Service Management Foundation (ITIL). He is a member of the Scrum Alliance, the Project Management Institute, and the Institute of Electrical and Electronics Engineers.
He has been actively involved with the Project Management Institute (PMI) in the development of professional standards. He was a member of the team which produced the Practice Standard for Work Breakdown Structures—Second Edition. Scott was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition, The Standard for Program Management—Fourth Edition, and The Practice Standard for Project Estimating—Second Edition. He was also a subject matter expert reviewer of content for the PMI EMEA Congress 2019, and he served as a member of the review team for the Scrum Alliance’s Global Scrum Gathering—New York City 2020.
Scott delivers dynamic and engaging talks at in-person and online events in the United States and around the world. He delights audiences with presentations on technology leadership and project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. Scott uses everyday language and vibrant custom visuals to make complex topics clear and understandable, and he provides audiences with information they can use. To learn more, visit here.
He resides in Los Angeles, California.
About Exceptional PPM and PMO Solutions
Exceptional PPM and PMO Solutions helps client organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid models. While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage. Exceptional PPM and PMO Solutions provides a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
© Copyright 2020 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Scott M. Graffius Named a Top 20 Global Thought Leader and Influencer on Agile
17 September 2020
Scott M. Graffius is the CEO of Exceptional PPM and PMO Solutions. Content from his award-winning books on agile project management, speaking engagements, and more has been used by businesses, governments, and universities including Gartner, Cisco, RSA, Ford, the United States Department of Energy, the United States Army, the New Zealand Ministry of Education, Tufts University, James Madison University, Santa Clara University, Brigham Young University, Texas A&M University, and others.
Thinkers360, the world’s first open platform for thought leaders and influencers, named Scott as a Top 20 Global Thought Leader and Influencer on Agile. Thinkers360's highly-differentiated and patent-pending approach to rating thought leaders and influencers factors each candidate’s diverse contributions and content such as articles, books, media coverage, podcasts, social media, speaking events, videos, and more.
About Scott M. Graffius
Scott M. Graffius is a project management practitioner and consultant with expertise in project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. He is an award-winning author and international speaker. His content has been used by businesses, governments, and universities.
Scott is a Principal Consultant and the CEO of Exceptional PPM and PMO Solutions™, a professional services firm, where he helps clients strengthen their project management capabilities and realize their strategic objectives and business initiatives. The consultancy provides advisory, training, and facilitative consulting services related to governance and project, program, portfolio, and PMO management. The firm’s expertise spans agile, traditional waterfall, and hybrid approaches. While every engagement is unique, outcomes typically include getting more projects done, faster delivery time, improved on-budget performance, improved customer and stakeholder satisfaction, and more. Exceptional PPM and PMO Solutions™ confidently backs its services with a Delighted Client Guarantee™.
A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott’s first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 9781533370242). It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book garnered 17 first place awards from national and international competitions. His second title, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change (ISBN-13: 9781072447962), was named one of the best Scrum books of all time by BookAuthority. Scott and his works have been featured by media outlets and publications including Yahoo Finance, Computer Weekly, the Boston Herald, NBC WRAL, Informa (UAE), Innovation Management (Netherlands), the Dallas Business Journal, the PM World Journal, ip-label (United Kingdom), BookLife by Publisher’s Weekly, Software Quality Management, Human-Station (France), Learning Solutions, DZone, Innovation Project Management by Dr. Harold Kerzner, NHD Podcast, and others.
Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets, as well as experience spanning 20 countries.
Scott has a bachelor's degree in Psychology with a focus in Human Factors. He holds seven professional certifications: Certified Scrum Professional - ScrumMaster (CSP-SM), Certified Scrum Professional - Product Owner (CSP-PO), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), Lean Six Sigma Green Belt (LSSGB), and IT Service Management Foundation (ITIL). He is a member of the Scrum Alliance, the Project Management Institute, and the Institute of Electrical and Electronics Engineers.
He has been actively involved with the Project Management Institute (PMI) in the development of professional standards. He was a member of the team which produced the Practice Standard for Work Breakdown Structures—Second Edition. Scott was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition, The Standard for Program Management—Fourth Edition, and The Practice Standard for Project Estimating—Second Edition. He was also a subject matter expert reviewer of content for the PMI EMEA Congress 2019, and he served as a member of the review team for the Scrum Alliance’s Global Scrum Gathering—New York City 2020.
Scott delivers dynamic and engaging talks at in-person and online events in the United States and around the world. He delights audiences with presentations on technology leadership and project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. Scott uses everyday language and vibrant custom visuals to make complex topics clear and understandable, and he provides audiences with information they can use. For details including his speaker reel video, visit the public speaker section of his website.
Content from Scott's award-winning books, speaking engagements, and more has been used by businesses, governments, and universities including Gartner, Cisco, RSA, Ford, LITE-ON Technology Corporation, Liberty Mutual Group, Atlassian, the United States Department of Energy, the United States Army, the State of Wisconsin, the New Zealand Ministry of Education, Tufts University, James Madison University, Santa Clara University, Brigham Young University, Texas A&M University, The Open University, Asia Pacific University of Technology and Innovation, and others.
He resides in Los Angeles, California.
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
© Copyright 2020 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
Exceptional PPM and PMO Solutions CEO Scott M. Graffius Quoted in BMC Article on Software Metrics
21 April 2020
Shout out to Exceptional PPM and PMO Solutions™ CEO Scott M. Graffius for being quoted in BMC Software's article, Software Quality Metrics Explained. An excerpt from Graffius' first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions, heads up the BMC article. The content is “If you don’t collect any metrics, you’re flying blind. If you collect and focus on too many, they may be obstructing your field of view.” Thank you to Stephen Watts and BMC for including it!
About Scott M. Graffius
Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management consultant, practitioner, award-winning author, and keynote speaker. Content from his books, speaking engagements, and more has been used by businesses, governments, and universities including Gartner, Cisco, RSA, Ford, Liberty Mutual Group, Qantas, Atlassian, Bayer, the United States Department of Energy, the United States Army, the New Zealand Ministry of Education, Tufts University, James Madison University, Santa Clara University, Brigham Young University, Texas A&M University, The Open University, Asia Pacific University of Technology and Innovation, and others. Thinkers360 named Scott a global top thought leader and influencer. He resides in Los Angeles, California.
To learn more, see his full-length bio.
About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.
There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.
With clear and easy to follow step-by-step instructions, Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:
- Implement and use the most popular agile framework―Scrum;
- Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
- Support innovation and drive competitive advantage.
Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”
Winner of 17 first place awards.
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle worldwide. Some links by country follow.
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇭🇺 Hungary
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇮🇱 Israel
- 🇮🇹 Italy
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇳🇴 Norway
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 UAE
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
About Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change
Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.
Based on actual events, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.
The award-winning book by Scott M. Graffius is available in paperback and ebook/Kindle worldwide. Some links by country follow.
- 🇦🇺 Australia
- 🇦🇹 Austria
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 United Arab Emirates
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
About BMC Software
BMC Software, Inc. is an American enterprise software company. BMC offers SaaS-based and on-premises software and services in areas including cloud computing, IT service management, automation, IT operations, and mainframe.
BMC has unmatched experience in IT management, supporting 84% of the Forbes Global 100, and earning recognition as an ITSM Gartner Magic Quadrant Leader for six years running. Their solutions offer speed, agility, and efficiency to tackle business challenges in the areas of service management, automation, operations, and the mainframe.
For more information, visit their website at https://www.bmc.com.
About Exceptional PPM and PMO Solutions
Our mission is to help organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives.
Exceptional PPM and PMO Solutions provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. Our expertise spans agile, traditional waterfall, and hybrid approaches.
While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage.
Exceptional PPM and PMO Solutions has a Delighted Client Guarantee™. Our proven approach organizes projects into manageable deliverables with success criteria. When our clients are delighted with the results, we get paid.
To learn more, visit https://www.Exceptional-PMO.com.
Let's Connect
Connect with us on LinkedIn, Twitter, and Facebook.
© Copyright 2020 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.
10 Agile Thought Leaders and Influencers to Follow on Twitter
09 September 2020
🔥 The top 10 list was updated. The latest version is here.
This is a select list of agile project management thought leaders and influencers on Twitter. We started with over 200 prominent accounts and we got it down to the top 10. We're transparent about the criteria for making this list, so here's how we did it. To qualify, Twitter accounts were required to meet all of the following characteristics:
- account is for a person or a professional association,
- account is 3 or more years old,
- account is active (1 or more tweets in the last 30 days),
- 1,000 or more tweets,
- 7,000 or more followers, and
- 90% or more of tweets have engagement (e.g., likes and retweets).
The list is sorted by engagement level, presented in descending order. In cases where multiple accounts have the same engagement level, the number of followers breaks the tie. Data source: Twitter. Data is as of September 9, 2020. Disclosure: Scott M. Graffius is the Founder and CEO of Exceptional PPM and PMO Solutions™. Source of screen shot images: respective Twitter accounts. Names, marks, and images are the property of their respective owners. Here are the top 10 accounts meeting all of the criteria described above.
#1
Scott M. Graffius
- Twitter handle: @scottgraffius
- Link to Twitter account: https://twitter.com/scottgraffius
- Bio/description as shown on Twitter account: "I'm an agile project management consultant, practitioner, award-winning author, and keynote speaker. Thinkers360 named me a top thought leader and influencer."
- Account is 10 years old
- 187 tweets in the last 30 days
- 4,292 tweets
- 8,053 followers
- 100% of tweets have engagement
#2
Project Management Institute (PMI)
- Twitter handle: @pminstitute
- Link to Twitter account: https://twitter.com/pminstitute
- Bio/description as shown on Twitter account: "Our mission—Making you and your projects more successful."
- Account is 11 years old
- 175 tweets in the last 30 days
- 23,118 tweets
- 128,093 followers
- 99% of tweets have engagement
#3
Scrum Alliance
- Twitter handle: @scrumalliance
- Link to Twitter account: https://twitter.com/ScrumAlliance
- Bio/description as shown on Twitter account: "We are Transforming the World of Work. Since 2001, we have supported the agile movement as the only member-driven nonprofit certifying body in the agile space."
- Account is 11 years old
- 23 tweets in the last 30 days
- 9,835 tweets
- 59,324 followers
- 98% of tweets have engagement
#4
PM Voices
- Twitter handle: @pmvoices
- Link to Twitter account: https://twitter.com/pmvoices
- Bio/description as shown on Twitter account: "Insights on all things PM, created by and for project practitioners"
- Account is 11 years old
- 47 tweets in the last 30 days
- 10,873 tweets
- 52,250 followers
- 98% of tweets have engagement
#5
Mike Cohn
- Twitter handle: @mikewcohn
- Link to Twitter account: https://twitter.com/mikewcohn
- Bio/description as shown on Twitter account: "I'm an agile software development consultant, trainer, author and practitioner. I blog at http://mountaingoatsoftware.com/blog #MGSClasses"
- Account is 11 years old
- 11 tweets in the last 30 days
- 5,187 tweets
- 48,218 followers
- 97% of tweets have engagement
#6
Jeff Sutherland
- Twitter handle: @jeffsutherland
- Link to Twitter account: https://twitter.com/jeffsutherland
- Bio/description as shown on Twitter account: "Co-Creator of #Scrum"
- Account is 12 years old
- 6 tweets in the last 30 days
- 2,523 tweets
- 49,615 followers
- 96% of tweets have engagement
#7
Alistair Cockburn
- Twitter handle: @TotherAlistair
- Link to Twitter account: https://twitter.com/TotherAlistair
- Bio/description as shown on Twitter account: "Chaotic-good Lawful-neutral project witchdoctor. Bard. Dancer, specialty massage, poet. Sits underwater. Playful, wreaks havoc on the unsuspecting."
- Account is 11 years old
- 67 tweets in the last 30 days
- 30,365 tweets
- 29,342 followers
- 96% of tweets have engagement
#8
Lisa Crispin
- Twitter handle: @lisacrispin
- Link to Twitter account: https://twitter.com/lisacrispin
- Bio/description as shown on Twitter account: "Now available, Amazon & LeanPub: _Agile Testing Condensed_! See AgileTestingFellow.com, agiletester.ca, She/her. Quality owner, @OutSystems R&D, #o11y-bound!"
- Account is 12 years old
- 413 tweets in the last 30 days
- 134,332 tweets
- 19,618 followers
- 96% of tweets have engagement
#9
Agile Alliance
- Twitter handle: @agilealliance
- Link to Twitter account: https://twitter.com/agilealliance
- Bio/description as shown on Twitter account: "Agile Alliance is a nonprofit global member organization dedicated to promoting the concepts of #Agile software development as outlined in the #AgileManifesto."
- Account is 10 years old
- 137 tweets in the last 30 days
- 9,636 tweets
- 34,045 followers
- 93% of tweets have engagement
#10
Roman Pichler
- Twitter handle: @romanpichler
- Link to Twitter account: https://twitter.com/romanpichler
- Bio/description as shown on Twitter account: "Product management expert. Author of 'How to Lead in Product Managment’, ‘Strategize', and 'Agile Product Management with Scrum.'"
- Account is 10 years old
- 2 tweets in the last 30 days
- 1,819 tweets
- 14,151 followers
- 93% of tweets have engagement
Follow the 10 Twitter accounts listed above to join the conversation and learn ideas for implementing agile.
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This story was simultaneously published here at https://www.exceptional-pmo.com and at https://agilescrumguide.com.
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