Business Continuity Plan

Exceptional PPM and PMO Solutions™
(the "Company") maintains a Business Continuity Plan (the "Plan"). Consistent with leading practices, the Company provides this disclosure statement to clients which summarizes the Plan. The Plan contains confidential details and proprietary information; it cannot be distributed outside of the Company. The Plan is reviewed annually and may be updated at any time.

The Plan attempts to continue critical operations if an event were to occur that would impact the Company's business activities. The Plan considers a variety of potential business disruptions and the actions the Company would take in the event of an incident. Upon the occurrence of a business disruption, the Company will perform an assessment of the type and severity of the event. Depending on the outcome of the evaluation, Company staff may be relocated and/or other actions may apply.

To give a sense of recovery time targets for mission critical business, the Plan calls for resumption within four hours for disruptions localized to the Company's place(s) of business. For disruptions affecting a broader territory, the objective is to resume critical business operations within 24 hours. These recovery timeframes are targets, and they may be negatively impacted by circumstances beyond the control of the Company.

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